Very clean location, professional and friendly help. Best place to rent a uhaul
Sue Ellen W.
Customer Reviews for MG Carolina Beach
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer interior was damaged. Padded side rails on one side totally missing and damaged on other side. Had to hook the trailer up myself, the girl did not seem to know how nor strong enough to lift the tongue or adjust the safety chains that were dragging the ground. I did the adjusting. Had I not already made plans to leave out of town soon after picking up, would not have accepted the damaged trailer and wanted another but this was their only one. Lastly, took her nearly 30 minutes to process paperwork for the rental, Obviously she was poorly trained!!
GEORGE M.everything was great, efficient pick up and drop off very professional employee assisted me.
Edward M.More than 1 person at locations to help more than 1 customers
Robert A.Easy drop off
Mohammad A.Awesome I was able to keep it beyond return time as long as it's there in the morning.
Dion J.The staff was Very friendly and knowledgeable.
Charles W.See my previous statement about UHaul! This was a two part rental
Forrest R.Employee I returned to was very sweet and courteous.
David S.Wonderful staff
JOHN H.staff helping me close out was very friendly, helpful and efficient. Great experience. The only quibble I have with the online system is after providing all the information beforehand, why I am I waiting for the system to authorize me as a I wait for the entry code?
John C.The people here are amazing…fast, cheerful, helpful!
Tom G.No need to-
DANIEL B.Steve was awesome , dealt with him for few months with storage and yesterday for the truck
PATRICKJEAN S.Awesome place! We rented a storage location and were able to leave the truck there as well. Manager/attendant was very friendly and helpful. Highly recommended!
Gregory A.Totally smooth process. Thanks!
KELLY F.excellent experience!
GARRY B.Great customer service!
WAYLON W.Friendly, quick service!
DANIEL K.I ordered and appliance dolly and floor cart and neither were on the truck.
James C.Super efficient. Very clean facility. Paperless, quick check in process.
ROBERT B.Nothing. Both employees were pleasant and explained everything about the truck and the rental.
James H.Our service was fantastic. Thank you
JOHN H.Not a thing
PHYLLIS M.Steve Eaddy was a great person to deal with…
CELINA O.Everyone was super nice and helpful!!!
CHRISTOPHER W.Excellent! Great Service! Helpful! Clean!
HEATHER R.Staff at check In was kind , accommodating and attentive. The truck was extremely clean.
JALEH D.Everything went great!
WESLEY M.Taylor was VERY courteous and helpful. I would recommend this office to everyone.
Diane W.Friendly and professional
Diane W.The manager, Steve was extremely helpful and so was Hannah. They helped to straighten out a huge error that was created in the beginning of my rental. I highly recommend this facility and the both of them.
John P.Superb experience with uhaul and storage rental at this facility. The Gentleman (I do apologize I cannot remember his name) was very polite, professional and has made my moving experience an easy one. I would rate him and the experience perfect. Thank you again so much!
Carly G.Great staff...Equipment available as promised
BRIAN B.Door broke on truck and still charged. People were nice but should never have been charged
KENNITH D.I enjoyed using this location. Great service!
Meredith J.Staff are all awesome Hannah and the guy at desk thT checked me in ( sorry I forgot his name).I've rented trucks there on several occasions and always the best service and trucks. Never a problem. I would not ever consider going elsewhere!
CATHERINE M.I was very upset I use uhaul all the time And usually I get the Rental and so many miles. And once you go over a certain amount of miles then it's so much a mile I was shocked to get a $200 bill for two days
KARRIE M.Staff was very friendly and helpful. Will definitely be a return customer!
REBECCA C.The truck I used was clean and updated. The only complaint the box had a leak around the rear tire on left side. In turn it caused three mattresses got wet.
CHARLES S.The truck leaked. After removing out wet items, we could see where it had been 'repaired' before. But IT STILL LEAKED ON OUR STUFF!! BOOKS, CLOTHES, BOXES. What a dissapointment.
SARAH D.The employees at Midgard were extremely professional, polite, and friendly. I felt comfortable doing business with them immediately. I hope they get a raise.
BRANDT H.Perfect experience. Great price, very pleased. Thank you.
Philip H.Customer service is exceptional! Always willing to lend a hand!
KENT U.Wonderful experience. Worker came outside as I pulled in. Very nice to me. Never had to go inside. I was there maybe 10 min at the most.
Thomas G.Service was excellent and very fast.
DANIEL E.Easy to check in and truck was very affordable!
Joseph T.