Truck was returned on Holiday, so no one was there, but easy, convenient location.
Nicholas F
Customer Reviews for Michaels Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very easy and fast pickup and return.
MICHAEL MI charged complete the tank and even made a special stop to load it , nevertheless I have 9 USD extra in my account. the lid for the gas cannot be closed, maybe someone took the gas from the UHAUL Movil. Lack of identifications where to park the car.
Federico IThe guy said the U-Haul didn’t have a dolly even though I requested one. So I had to go to the store and buy a dolly. When I got home and opened the U-Haul there was a dolly in it… so I had to go back to store and return the dolly I just purchased, waste of time. The U-Haul was also covered in dents.
Ava FEnsure the tear doors are easy to open and close. The door on the 15’ truck I rented required a large amount of force to close. It. Maybe needed oiling or something Otherwise the truck was reliable and did the job for me. I would rent again from U-Haul.
Nigel RThe gentleman that helped me out was outstanding He got me in and out and made the whole process seamless hats of to Micheal’s auto parts and their team. They made my life easier in a bad situation for me so thanx
RICHARD Cit was all good
ERIC KI had to no personnel being helpful because no option to put not applicable cause arrived after site closed.
Bryan HOur rental truck did not have the moving blankets we ordered in, which cost us a lot of money, as they are way more expensive at stores. The location also isn't open on Saturdays, which is very surprising, so we had no one to talk to about it. The keybox was easily visible and worked fine, and the tuck was easy to locate.
Laura MVery friendly staff, easy to pull out the truck onto the street, would highly recommend using this location!
KATHLEEN KTruck was dirty. Moving pads were not in the truck. U-Haul changed my pickup location from a pickup location that was supposed to be open on a Saturday to one that was closed. U-haul app doesn't work for Android phones.
Doug MTruck ran fine and served it's purpose.
Rex DOverall experience was. Great. Van was clean and ran perfect
Joseph BU-haul needs to fix the side mirrors. We were unable to adjust them for safe viewing when travelling. Other than that the truck was clean and ran fine. My experience with the rental process was excellent with Michaels. Mike B was pleasant and very professional during the renal process.
Kathy TInterestingly, the company considers Friday as a weekend day and the rate will be the same as Sat-Sun 0.99 per mile, not $.079. The rate at the beginning of the reservation always shows .79 but comes to .99 at the end. Also, I had to waste my time on the phone call and dispute the submission for the extra mileage in the receipt. So, always take the baseline pictures and videos of the truck.
Vladislav ZThere was an unnecessary confusion about whether they would help me get my car off the carrier. Clearer communication would have helped.
Peter Li don't blame Micheal's for the missed equipment and uhual overcharged me.
Steve s