Customer Reviews for Michaels Upholstery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Michaels Upholstery

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George D.
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The app-based rental process is very good, EXCEPT for two things: 1. My confirmed reservation was for 0730 yet the computer had 0800 and I was unable to pick-up the truck on time with movers waiting at my apartment! 2. The truck I reserved was returned late the night before and therefore not available for 24/7 pick-up before the location was open at 0800. My confirmed reservation was for 0730 (see #1 above). I DID NOT RECEIVE NOTIFICATION THAT MY RENTAL WOULD BE DELAYED. Otherwise, I was pleased with the condition and cleanliness of the truck which was a relief after several bad experiences with BUDGET truck rentals (I'll never use them again).

John S.
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I phoned the owner of Michael's Upholstery for additional information and found him to be extremely helpful and courteous. Conducting all arrangements online due to the COVID-19 pandemic was a new experience and a bit challenging. I think it would be helpful to inform customers about the information needed to complete the pick-up process using the phone app.

Katie W.
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Customer did not leave a comment.

Ricky B.
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I reserved a truck in the same town I was moving to In order to keep the mileage price down. The day before I was due to pick it up, they changed the reservation to a location 2 towns away which added an extra 20 miles to my total that drove the cost up. I was also charged twice for the rental fee of the vehicle. Other than that, the truck and equipment was exactly what I needed and everything was clean and in working order.

Janice D.
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Customer did not leave a comment.

Richard W.
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Customer did not leave a comment.

Lars S.
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Great! Was quick and easy. Michael was great to work with also.

Barry R.
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Ended up having to drive 20 miles out of my way to pick up the trailer I needed. Then 20 miles back to do the job, then 20 miles back to return the trailer. Somehow get more products. Mike was very helpful and friendly. Great place to pick up the product, even though out of my way. My thanks to Mike.

Joshua B.
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Customer did not leave a comment.

Shelly R.
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Customer did not leave a comment.

Florentino F.
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you did good, thank you.

Monte T.
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We paid for a dolly but never were able to get one. It made the move very difficult

BRIAN B.
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Michael is the best!

James G.
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Customer did not leave a comment.

Nicholas F.
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Customer did not leave a comment.

Alex D.
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I reserved a 20ft truck for one day and ended up needing it for 3 days I was able to extend it and finish my moving. Im very appreciative Michael was so understand considering it was short notice so thank you Michael.

Sean L.
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Customer did not leave a comment.

Tessa M.
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When someone has reservation for 20 ft truck. And you only have 10 ft truck. It did work out ok. But I had to get a trailer also. A little disappointed. But it worked out

Mary Ann S.
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It was fine.

Anthony D.
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Customer did not leave a comment.

Richard W.
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The rental agent was very nice and very helpful. Good place to rent stuff from. Highly recommended

Stephen S.
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great, efficient, simplified service. Thanks!

Tyler B.
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Michael's upholstery was great to work with. Every part of the process went great.

Bruce A.
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Considering the conditions we are currently dealing with, Michael's has made renting U-Haul equipment very easy and stress free

Alexander W.
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Customer did not leave a comment.

RALPH S.
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Was unable to access the online contract at the location, but called and he completed it for me

George S.
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Customer did not leave a comment.

David F.
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Michael was great he saved me after the company canceled reservations on me twice. I made my reservation weeks ago and paid online with my credit card. The reservation was canceled last minute and because I had to use an in town rental instead of the 1 way that I booked, I had to spend over $300 more than my original cost. The people I dealt with on the phone were all good to bad the company couldn't deliver as promised.

Jack J.
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Mike was so nice and helpful. We'd use his location again. The only thing my husband said was the truck had so many miles on it he was a little worried since we had so far to go to pick up our furniture and move it back up here. Overall a very positive experience.

Jane M.
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nothing. Its hard to do anything during this pandemic

Donna N.
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Michael was very easy to work with. The truck was very clean and ready to go. We picked up some of our packing supplies ahead of time. Things very easy, especially in this pandemic chaos.

doris D.
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Perfect situation even in these COVID times. Thanx.

elizabeth M.
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Everything was freakin awesome! Don't change a thing.

Christopher B.
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Quick, easy transaction. Super friendly staff. Quality equipment

Patricia B.
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Customer did not leave a comment.

Pam S.
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Customer did not leave a comment.

andrew B.
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Put jacks on trailers to heavy

Albert R.
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Our interaction with Micheal's Upholstery was great. We would definately do business with Michael again. But our u-haul online experience was not as expected. We selected our preferred pick-up location to be San Luis Mini Storage, 445 Prado Rd, San Luis Obispo, CA 93401 when we placed our order, since that was our starting point. The copy of the order we received, via email, indicated our preferred location, but the reservation was switched to Atascadero (which caused us to have to drive almost 40 miles round trip in order to take the trailer back). The online ordering was confusing, it should have said the trailer wasn't available at the Prado Rd. San Luis Obispo location, like it did for several other SLO locations.

Mark M.
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This was closest location with a trailer to rent. It was 20 miles away but the best U-Haul could do. I have rented locally before, many times, but the central coast was out of trailers.

Rod Y.
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Customer did not leave a comment.

Cheryl C.
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Excellent customer service

David R.
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No improvements necessary as everything was perfect.

David R.
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Customer did not leave a comment.

STEPHANIE B.
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Mike goes above and beyond every time. Thank so much!

Pam S.
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Mike is SUPER great and helpful. :)

william B.
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Customer did not leave a comment.

Matthew H.
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Customer did not leave a comment.

Michael S.
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Matthew H.
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Trinie L.
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Easy pick up and drop off

Matthew H.
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Customer did not leave a comment.

richard C.
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Nothing to improve!! Michaels Upholstery 8155 El Camino Real Atascadero, CA 93422 He is a neighbor uhaul dealer! Michael was amazing and went above and beyond to help me out! Out of a 10 star Rating I would easily give this man a 20!!

katja H.
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This location is always consistent, the owner is always professional and nice. This is the first time we used the online method and it was perfect.

Larry W.
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Customer did not leave a comment.

STACY H.
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Got it handled very fast

veronica G.
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Michael was extremely nice, helpful he went above and beyond! No improvements needed ill be back again if or when needed!!

Kelly C.
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Customer did not leave a comment.

Daniel C S.
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Customer did not leave a comment.

Colleen K.
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Michael is one of the nicest people I have dealt with. I would go out of my way to recommend him.

cathrine K.
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Customer did not leave a comment.

Jim M.
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Customer did not leave a comment.

Kevin P.
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There seemed to be some confusion when I arrived to pickup the trailer. No one was there, and someone did arrive, their first response to me was that they were closed. (Even though I was right time) Once he found my record, he was very professional and helpful to get me on my way.

Alan M.
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Customer did not leave a comment.

Walter J.
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Michael was easy going and quick. No problems with drop off or pick up. We were a tad off schedule and it worked out swell

Jeffrey W.
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Customer did not leave a comment.

tim M.
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Customer did not leave a comment.

Michael S.
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Entire process was a problem. First, no 26' that I had reserved. Truck sounded horrible on road. Return .. overcharged. Not a good experience.

Lisa K.
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Customer did not leave a comment.

michelle W.
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Customer did not leave a comment.

Rebecca A.
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Always friendly!

Rebecca W.
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Always friendly!

Jeffery L.
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Anne W.
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Diana S.
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Aaron F.
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Everything went smoothly and the truck was great and very clean . Highly recommend going to Michael's Upholstery. Great service

dianne J.
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Great service, and a great smile. :-)

Michael M.
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Michael was great and the truck worked perfectly.

Brandon H.
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Customer did not leave a comment.

Michael M.
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Michael is great!

David L.
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Customer did not leave a comment.

Anthony S.
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Customer did not leave a comment.

David M.
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I tried to pick up the truck with the app using the Truck-Share feature. The app lost connectivity (not my phone, the app) after I had taken my DL picture. Luckily, there was someone in the store that could complete the checkout. He mentioned that the app had lots of issues. I am hesitant to use it in the future without some updates/support.

Joseph L.
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Not much interaction as it was just a drop off but they were responsive, courteous and helpful all around.

Danny G.
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Customer did not leave a comment.

Paul R.
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Customer did not leave a comment.

Jay A.
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Great experience picking up the trailer!

LYNN H.
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Customer did not leave a comment.

Caliber C.
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Customer did not leave a comment.

STEPHANIE B.
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Oh my goodness what a fantastic location and that Michael... what a looker. Whistle whistle, thanks again! I'll be back

Sharon C.
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Michael is outstanding and the facility is easy to access and return. I would refer anyone to him!

errol F.
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Very helpful with a last minute rental of a trailer.

rick L.
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Michael is very helpful and professional well done!

Kimberly A.
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We loved the online check in/ pick up ability.

Hayden L.
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Vehicle cab reeked of cigarettes. Shop itself was great and man working was very friendly and helpful.

Sumon R.
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Overall it was great however when I called to add a driver the call center told me to add the driver online and there was no way to do so.

Errin M.
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Thank You for thee experience. It was my first time. I will definitely use Uhaul again.

elena G.
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From drop to finish it was great. Keep in mind I went to two locations, but they were both very helpful. Thanks for assisting my move!

Timothy P.
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Customer did not leave a comment.

Christopher B.
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Customer did not leave a comment.

douglas D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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