Customer Reviews for Michaels Upholstery
(U-Haul Neighborhood Dealer)

888 reviews

8155 El Camino Real   Atascadero, CA 93422

(805) 464-3035

Office Hours

  • Mon-Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 464-3035

8155 El Camino Real
Atascadero, CA 93422

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

More availability

Oscar P 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

Customer did not leave a comment.

THOMAS M 
Rating:
5.0

Nothing

Bob C 
Rating:
5.0

Customer did not leave a comment.

RONALD O 
Rating:
5.0

I dropped the truck after hours and left the keys in a drop box. It was easy.

Barbara B 
Rating:
5.0

Yes! You were awesome! Thank you!

CARL F 
Rating:
5.0

Great vendor friendly service!

Brian C 
Rating:
5.0

Nothing. Michael was very kind and very knowledgeable. I would rent from him again in a minute!!

KELLIE H 
Rating:
5.0

I wouldn’t improve anything. Michael is super friendly and Michael’s place of business is so convenient. Michael is fast at getting the rental paperwork done and keys in your hands.

RAHJAN L 
Rating:
1.0

The business is a dump, but the owner was very helpful.

Andrew C 
Rating:
5.0

Customer did not leave a comment.

GREG D 
Rating:
5.0

Michael is so accommodating and nice and easy to transact with. Very reliable.

Danny P 
Rating:
4.0

Customer did not leave a comment.

SCOTT L 
Rating:
5.0

Easy and great service

FERNANDO G 
Rating:
5.0

The U-Haul rep was outstanding! He was helpful in every way and I will go back to this location any time I can.

Jose d 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER M 
Rating:
5.0

Very smooth rental process the owner is awesome, anytime I need a trailer he always has what I need. This is my go to place!

MALIESHA A 
Rating:
5.0

Need to be clear that if delivery time is not met exactly, you are charged for a full day.

Mike H 
Rating:
5.0

Michael was very responsive and kind. His location was right at the bottom of the street where we were staying!

ERIC U 
Rating:
4.0

Check in/checkout with the app is cumbersome.

Scott E 
Rating:
1.0

Hours of operation were null and void, returned truck at 4pm to be notified they close at noon, was advised to leave truck and auto transport in driveway.

DUSTIN K 
Rating:
5.0

Work with Google to improve their plotting of your Oak Harbor location.

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

SARA A 
Rating:
5.0

Customer did not leave a comment.

LAURA P 
Rating:
5.0

Customer did not leave a comment.

HYONG S 
Rating:
5.0

Great location! Everything went smoothly.

Crissy D 
Rating:
5.0

This is a very worthwhile service. I would highly recommend it. Home Depot has a rental program but it is more expensive and very strict on time. I recommend U-Haul. Very easy process at a fair price.

STEVEN E 
Rating:
5.0

Customer did not leave a comment.

STANLEY C 
Rating:
5.0

Michael was the gentleman that helped me. He did such a wonderful job in helping us get the van that we needed.

FERNANDO P 
Rating:
5.0

No problem at all. Very nice return….

JAMES W 
Rating:
3.0

The location is good but he is only open until noon, which doesn't leave a whole lot of opportunity to return it if you have to get a cash refund.

Debra B 
Rating:
3.0

Customer did not leave a comment.

JOEL H 
Rating:
3.0

The van wasn't clean on the out side. I had to sweep the inside because it had coffee beans on the floor. The AC vent was missing from the dash. The van ran good and he AC worked. It only had 8k miles. I washed it before I returned it.

DARLENE H 
Rating:
3.0

Didnt expect to pay 80 plus dollars for a cargo van to just drive 30 miles. That's outrageous.

Kyle W 
Rating:
5.0

Customer did not leave a comment.

Christine C 
Rating:
5.0

Michael, was very helpful and went above and beyond by seeking corporate approval for adding additional days and mileage to our contract due to UHaul’s inability to provide us the equipment we reserved. The overall UHaul experience with corporate regrettably was less than stellar; it is proof positive how having a near monopoly on the moving rental business allows for poor customer service.

Dennis P 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C 
Rating:
5.0

Excellent service! The only drawback was communication. We left a voicemail about dropping off the truck and never heard back, nor were our calls answered the next morning.

Jamie A 
Rating:
4.0

Thank you

Natalie R 
Rating:
5.0

Customer did not leave a comment.

KAMAL H 
Rating:
5.0

This was easy, even at 64 everything was simple stupid for me. Life is good when this goal comes together. Thank you

Dan S 
Rating:
5.0

This is the best place to rent a U-haul. It is conveniently located 1 block away from the 101 Freeway in a safe and established business neighborhood. Mike is very pleasant, level headed and accommodating. The location is perfect for ease of hook up, and return due to the large parking lot in front of the storage yard gate. There is plenty of room for separate vehicle parking directly North of the storage lot. I would definitely come back and see Mike when we need to rent a U-haul. It is good doing business with Mike.

Ruth G 
Rating:
3.0

So much damage to the truck not visible at night pick up dues to extremely dark conditions for a business doing transactions at night such as these. Hard to see anything wrong with truck and didn't notice other obvious damages to truck on roof until after we picked up and were already in possession of the truck. Cab not cleaned recently, wood chips everywhere inside and at wipers or bark. Also truck felt more rough riding than any other tick I er ever experienced. It literally felt at times that the drive line wasn't engaging or that it was going to fall apart. Gas documented was actually less than what was in truck and milage over as well. Picking up on dark location made it impossible to document all damages and app and online reservation issues cause a three hour delay in pick up time of truck which really was not helpful to our already limited time frame, causing a later return than expected by us.i would only rent here again if I absolutely had no other choice.

BRADLEY M 
Rating:
4.0

Customer did not leave a comment.

Peter B 
Rating:
5.0

Customer did not leave a comment.

Gary R 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

My experience with U-Haul rental sites in Atascadero have all been good. Thoughtful and helpful customer service.

SCOTT S 
Rating:
5.0

Customer did not leave a comment.

Manuel J 
Rating:
5.0

Customer did not leave a comment.

Mark S 
Rating:
5.0

The drop site is a local business with limited space however the attendant was proficient at removing the trailer with little assistance from me.

Curtis C 
Rating:
4.0

It’s best to schedule a rental when business is open. I had a lot of trouble using the after hours app. It kept freezing up.

Linda B 
Rating:
5.0

Not a thing.

Katherine C 
Rating:
5.0

Customer did not leave a comment.

Logan J 
Rating:
5.0

Customer did not leave a comment.

GREG D 
Rating:
5.0

Customer did not leave a comment.

William C 
Rating:
5.0

Customer did not leave a comment.

Peter W 
Rating:
4.0

Everything was fine….

ALAN F 
Rating:
5.0

Customer did not leave a comment.

Joel M 
Rating:
5.0

I can't provide any recommendations for improvement. The location is convenient, pick up and return was easy.

Deborah C 
Rating:
5.0

Nothing, i would not change anything!

Marty P 
Rating:
5.0

Customer did not leave a comment.

Michael T 
Rating:
5.0

Customer did not leave a comment.

JASMINE S 
Rating:
5.0

Superb service, Michael is awesome 👌

Ewan F 
Rating:
5.0

This is my favorite place to rent from. Michael is very personable, friendly, and he makes the process easy. I can’t recommend this enough so I have no recommendations for improvement. A+++

Michelle G 
Rating:
3.0

Customer did not leave a comment.

MARK L 
Rating:
3.0

Mobile app was a little confusing when picking up, but we were able configure it out.

Jeremy C 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

We left phone in locked truck. Owner went out of his way to accommodate the recovery. He was also very helpful in general. I would highly recommend this Uhaul location.

Dawn N 
Rating:
5.0

Customer did not leave a comment.

Jan D 
Rating:
4.0

The vehicle was in very poor condition. Michael did everything he could to get me down the road. It is UHaul that failed!! This vehicle was the only one available and 30 miles away from where I rented it. There was No Oil in the engine!! Michael put 3.5 qts in and it was still low. The gage read 0% oil life remaining. I was on a very tight schedule and had to leave that day with that equipment. I already delayed from Friday as I was told they needed time to find equipment. UHaul did very very poorly for this experience!! I am glad I made it without the engine failing! Not satisfied at all!!!!

Jonathan C 
Rating:
1.0

Trailer latch was damaged or broken to where when we hit a speed bump trailer came off the ball with a vehicle on it damaging the trailer to where we could not jack up and had to lift by hand. Owner of shop hooked up trailer completely and when we arrived in reno after rigging trailer to make it the rest of the 6 hour drive over donner pass In snow with no trailer lights due to them sheer g wires off when came disconnected. Uhaul said they would contact us on a conclusion with all the vehicle damages and we have not heard anything and it's been a week

Trenton C 
Rating:
3.0

Customer did not leave a comment.

Daniel W 
Rating:
5.0

This was great!!!

jennifer f 
Rating:
4.0

ive used Michaels before, just fine

Sharon C 
Rating:
5.0

Customer did not leave a comment.

stan p 
Rating:
5.0

Customer did not leave a comment.

DAVID N 
Rating:
5.0

Customer did not leave a comment.

Stephen D 
Rating:
5.0

It was a very professional experience. .

john A 
Rating:
4.0

Customer did not leave a comment.

Rebecca n 
Rating:
4.0

Customer did not leave a comment.

Michael N 
Rating:
5.0

Customer did not leave a comment.

Julie O 
Rating:
5.0

Michael was a pleasure to deal with when we picked up our trailer. He made sure our trailer was clean and ensured all was working well when I hooked up to it.

Douglas S 
Rating:
5.0

Customer did not leave a comment.

john p 
Rating:
5.0

Customer did not leave a comment.

Wayne B 
Rating:
5.0

We were in a little bit of a bind and Michael went far out of his way to make sure we were taken care of. Highly recommended.

Nicholas F 
Rating:
5.0

Customer did not leave a comment.

Renee A 
Rating:
5.0

Nothing! Michael is friendly, reliable, professional, helpful. Great location.

Michelle W 
Rating:
5.0

Michael was the BEST! Who you hope to meet when you rent from U-Haul. Super friendly, helpful, and very professional! Kudos to him! Please give him a raise and a promotion! He deserves it! He helped me at the start and the end of the rental period too! Just couldn't be happier! I'll be back to see Michael again the next time I need a motorcycle trailer! AAAAA++++!!!!! Bravo!!

Jeffrey W 
Rating:
5.0

Customer did not leave a comment.

Aimee L 
Rating:
5.0

Customer did not leave a comment.

Cheryll M 
Rating:
5.0

The van smelled like cigarette smoke and had food particles spilled in the cargo area.

Nicole B 
Rating:
5.0

The location is perfect for quick access to Highway 101. Always fast connection time and equipment ready to go. Never have I had to wait on a line.

Francis N 
Rating:
5.0

Couldn't of done it better myself!

Michael B 
Rating:
5.0

Customer did not leave a comment.

Peter H 
Rating:
5.0

Customer did not leave a comment.

Mike K 
Rating:
5.0

Michael was pleasant and easy to work with. Solid experience overall and will go back to rent from him when needed.

MATT E 
Rating:
5.0

Michael is a great person to deal with. He’s kind, knowledgeable, and and personable. I will definitely rent from him the next time I need a truck.

Joelen m 
Rating:
4.0

Customer did not leave a comment.

Zachary M 
Rating:
5.0

The check in on my phone was a little intense and time consuming, so I let my daughter do it.

Debra H 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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