Customer Reviews for Middleburg Power Equipment
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Middleburg Power Equipment
Mark K. on
While the equipment was clean and well maintained, it was well used and beat up. The front of the left wheel fender was damaged. The yellow clearance light was out. Overall the trailer does not represent the Uhaul name which has always represented,, to me, quality and well maintained equipment.
Patrick M. on
The app didn’t work had to go in and get truck
Richard E. on
Very nice folks
Megan P. on
Fast and friendly service
William R. on
Tenant asked me to park the vehicle in the back of a lawnmower graveyard with poor areas of driving and parking. No inspection performed.
ROBERT C. on
Great people to work with. Thank you!
ROBERT C. on
Very nice folks. Thank you!
Brandon L. on
Staff here had like a junk yard and told me to find a spot and drop off the equipment. They didn’t inspect or help with the drop off. Just wrote me off in the Computer as dropped off.
ROMEO A D. on
I have dropped off trailers at this location previously. Great as usual!
Dbl J Pressur H. on
Smooth process, friendly service!
Anthony M. on
Did not have fuel in truck but charged for full tank smelled of smoke and ash try was full
Adam W. on
Didnt know where to park truck .no one was there couldn't check truck in .
Michael E. on
Great service. Friendly people.
Mason R. on
Closed and hard to park the truck for the drop off
Bobby J L. on
This rental center was well organized and followed all the rules. They operated an efficient unit.
Warren S. on
Perfect customer service!!! Thanks for inviting me in to Florida with open arms!
James S. on
It was a quik and easy to pickup and return the rental. No changes needed.
thomas M. on
Great customer service
Kevin S. on
Refrain from phone usage while serving customers
jim L. on
Very well handled
Brent A. on
Went to top off the tank...a very short move and stopped at $18 filling it up. I didn't have a full tank to start. Sure it is hard for the location to know this when it is given to me.
Brannon C. on
The Uhaul sign by the road was not very obvious or visible. I had to make two u-turns before I found the location. There was nobody at the front counter at check-in. I found a worker behind the building who pointed me to the correct person, who happened to be welding some steel in the back of the yard. Again, not what I expected from Uhaul.
Gabriel R. on
Be upfront about the prices. I got the 26 foot & was expecting to only pay $50 for truck & miles & I was charged $98!! I am very mad about this.
Gil S. on
Everything went smoothly
Terri Z. on
Service truck
Joseph W. on
Nice area. Drop off box clearly visible upon entry.
justin E. on
I was very happy with my visit.
Tommy U. on
Uhaul not at location in town where we rented. No jack on front of trailer,to Harvey for lifting.
Shirley B. on
This man knew what he was doing He was really good at his job.
Elmer N. on
You need more help a stores
Elmer N. on
No problem
ROBERT C. on
No imrovement necessary. Manager was competent, composed, and amicable. Will go to him when next I need Uhaul services.
jim G. on
Good people.
Judy B. on
It was the third place we were changed to in two days. It was not their fault but it was far away and very obscure to find. The large place on Blanding Blvd, people were rude.
john S. on
The staff was very friendly and helpful.
Robert K. on
The owner, Kyrie was absolutely fantastic. He took great care to make sure the equipment was hooked up safely. I would highly recommend.
Tobias M. on
there was no one onsite to check me out with equipment. after over an hour wait, a representative checked me out over the phone.
john H. on
The uhaul system was up and down across North East Florida the day I rented. The gentleman that helped me was nice and tried a few different ways before he finally got the system to work for us. The only problem was on the corporate end of things.
tim P. on
The guy who checked me in was a great help. He was attentive and helped me out greatly with the over charges and the things that were charged that I didn't get. Thank you for your service
DAVID F. on
Great Experience!!
Darrell W. on
Check in and rental process was very smooth. Don't let the store front fool you. This is a great location to rent from!
CAROL K. on
Before we could use the trailer the wire if had to be changed out. When we picked the trailer up it was full of debris. However when we returned the trailer after only 2 hours we swept the trailer out. And I see my charge was not adjusted for keeping the trailer for less time as it has always been done in the past
Wendy H. on
Mr. Hughes went above and beyond to help us when our trip was cancelled due to a vehicle problem. Will only use this location! Awesome!
Josh N. on
This was not the original location reserved and confirmed via email for pickup of equipment. Both truck and trailer were reserved for 8:15 am at all pro automotive. I was not able to pick up equipment until 9:30 am (Middleburg power opens at 9). Though personnel at both locations were professional, I was disappointed that I had to waste an hour and a half trying to pick up required equipment. I do not find fault with either parties at either location. I do find fault with the scheduler for not verifying proper equipment is located at location that was reserved and confirmed via email.
Andrew H. on
Tge truck was leaking and damaged good in the truck
RYAN C. on
My wife was 45 minutes late picking the Uhaul up, and when she got there the guy at the front desk said you're an hour late and was rude through the entire process. All Pro Automotive down the street is a much friendlier place to rent the equipment from.
Janice L. on
Just a simple drop off. In and out in minutes.
Stacy W. on
Very nice guys...polite and helpful
ERIC L. on
Was charged and extra day for returning 2hrs late(even though the office closed 3 hrs earlier).
RICHARD S. on
Have them tell you where to put the truck key when returning after hours so you dont get charged a extra $100. I wasnt told where to return the key and locked it in the truck. Why dont they have an extra key? Worst service, most unprofessional I have ever experienced. Have a better selection than 1 truck. I also feel i was over charged on the regular rate. I will NEVER use this service again. They sucked.
James H. on
Great customer service. Bill was courteous, knowledgable, and answered every question we posed to him.