I arrived after hours and performed the self turn in. No one was there.
BLAKE B
Customer Reviews for Middleburg Power Equipment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing our experience was great.
Austin TTrailer was full of dirt. When I returned it I was told to drive it to the back where I picked it up and drop it there. Waited about 10 minutes and walked around didn't see anyone so I unhooked it and dropped it. Another person there to pick up his zero turn couldn't find anyone so he cranked it and put it on his trailer and left. His wife was paying the bill. My husband said he walked all around back there and the guy told me good luck he couldn't find anyone.
Patty WDrove right by the location. Not very good signage. We were late by a little over an hour and got charged for an extra day. Couldn't unload on time because of the rain, after a cross country drive. A little understanding and leeway would be nice.
RUTH SVery friendly n courteous
Alberto RTruck was gross and dirty. We had to clean it before we could use it. The cab was stinking.
Tammy CThe staff was professional, super friendly and helpful. Just nice people. I highly recommend this location for your U-Haul needs.
Darrell RThe previous renter did not clean the back of the truck. Inside the cab, it is very dirty as well, I'll clean it myself before my long trip.
Bryan CGreat!
Vincent AKeep up the good work
Ronald NSweet young lady assisted!
Janet FLarger tow behinds need a tongue jack. Had to use two car jacks to get unhitched
Eric DEasy quick drop off. Friendly staff
TODD PBlankets were not ready and dirty. All were individual except one still in plastic of 6. Took every blanket in his shop to make up 48
Louis WThis location was one of the best I have dealt with in the last two years. Friendly efficient and clean. The staff was very helpful. Will be using them again in the future.
Kurtis MGreat location! Return was easy.
Ryan JThe people here were friendly and helpful.
RICHARD NGreat service
lisa wVery easy to work with easy in and out.
Richard CIt took 1/4 of a bottle of windex and 1/2 a roll of paper towels to clean the windshield and windows to avoid glare. The floor of the truck was sandy and the hand truck was thrown into the truck with sandy wheels. The moving blankets were just thrown in, so it was not clear I got all 24, but I did luckily. The truck was returned way cleaner and neater than I got it, but I guess you have all the power of fines. The wipers were dry and skipped across the windshield even in the rain. Also, they marked the tank as Full and it was down at least 6 gallons. The only reason I'm rating this average, is because the A/C worked and the truck didn't break down. :(
Jason VVery fast, courteous and friendly service. I will use them again for my next move.
ANGELA KEveryone was so nice and loved the “store cat” she was the best part!!
Mary HEverything went smooth, the man at the counter was excellent
Louise JGreat people
Billy SThe trip started badly as UHaul changed my original reservation to pick up at All-Pro Auto in Middleburg. When I arrived early Saturday morning I saw that All-pro is not open on weekends! I called UHaul and the only available rental close was Middleburg Power Equipment. I had to take a much bigger vehicle but the people were super nice. Everything went well from this point on.
Gregory BCustomer service was exceptional, I couldn't say more......thanks UHaul
ARTHUR LCostumer service was great, would rent from that location hands down.
Patrick MAll went great
kevin mExcellent service. Professional and respectful.
Patrick MGreat personnel
William FVery helpful
Kathleen WAwesome, thank you!
Paul KCustomer service was great!!
Jasmine OGood folks
Harold MHave a knowledge person using the computer
KEVIN MCould not have asked for better service through internet reservation, equipment, and staff. Thank you. Will definitely use again.
Summer BHad roaches in my U-Haul
dameon kCustomer service was exceptional. Very kind and willing to take care of anything
Tom HService and courtesy above and beyond! Thank you
Patrick GNothing-was very easy to rent and return
Tammy RThey were very helpful throughout the entire process
Nancy KStop the stupid fucking computer programming. Hell, hang the motherfuckers that came up with over complicated, over intrusive horseshit. I damn near walked off and just bought a trailer then to have to screw with your electronic garbage.
JAMES WGreat and very supportive front desk team
Michelle M