Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Could not have asked for better service through internet reservation, equipment, and staff. Thank you. Will definitely use again.
Summer Bell
Rating:
5.0
Customer did not leave a comment.
Roberta Briel
Rating:
5.0
Customer did not leave a comment.
William Anderko
Rating:
5.0
Customer did not leave a comment.
george youngblood
Rating:
5.0
Customer did not leave a comment.
Edward Shancey
Rating:
5.0
Customer did not leave a comment.
Montavious Bryant
Rating:
5.0
Customer did not leave a comment.
Walter Wisniewski
Rating:
4.0
Customer did not leave a comment.
Thomas Wheeler
Rating:
5.0
Customer did not leave a comment.
Ramona Demidon
Rating:
1.0
Had roaches in my U-Haul
dameon knowles
Rating:
5.0
Customer did not leave a comment.
Caleb Carr
Rating:
4.0
Customer did not leave a comment.
Ron Guritzky
Rating:
5.0
Customer service was exceptional. Very kind and willing to take care of anything
Tom Hanley
Rating:
3.0
Customer did not leave a comment.
Scott Endicott
Rating:
5.0
Service and courtesy above and beyond! Thank you
Patrick Getchell
Rating:
3.0
Customer did not leave a comment.
Charles Robinson
Rating:
1.0
Customer did not leave a comment.
Joseph Westerman
Rating:
5.0
Nothing-was very easy to rent and return
Tammy Roberts
Rating:
5.0
Customer did not leave a comment.
Bernadette Candela
Rating:
5.0
Customer did not leave a comment.
Shannon Hadley
Rating:
5.0
They were very helpful throughout the entire process
Nancy Koester
Rating:
4.0
Customer did not leave a comment.
Eric Smith
Rating:
1.0
Customer did not leave a comment.
magarito gomez
Rating:
5.0
Stop the stupid fucking computer programming. Hell, hang the motherfuckers that came up with over complicated, over intrusive horseshit. I damn near walked off and just bought a trailer then to have to screw with your electronic garbage.
JAMES WHEATLEY
Rating:
5.0
Great and very supportive front desk team
Michelle Medina
Rating:
5.0
It was a Sunday, business was closed but process for drop off were simple and easy!
Joan M Palmero
Rating:
3.0
Customer did not leave a comment.
Timothy Roberts
Rating:
5.0
Customer did not leave a comment.
Michael Stanley
Rating:
5.0
Customer did not leave a comment.
herbert Wells
Rating:
4.0
Customer did not leave a comment.
Brian Williams
Rating:
4.0
Customer did not leave a comment.
Brian Williams
Rating:
4.0
Customer did not leave a comment.
patrick bohne
Rating:
5.0
Awesome and easy super nice people
Ricky Verrill
Rating:
5.0
They were truly amazing and very helpful.
Michael Olsen
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER BRADLEY
Rating:
5.0
Customer did not leave a comment.
CHRISTINE WHITE
Rating:
5.0
Excellent customer services
ELIER RIVERA
Rating:
3.0
Customer did not leave a comment.
April Catoe
Rating:
5.0
Customer did not leave a comment.
linda ritter
Rating:
5.0
Customer did not leave a comment.
Mark Smith
Rating:
2.0
U haul company needs to help this location out with software updates. It says to check in with mobile app but it screws up their system when you do. These poor wonderful people helped me out by redoing my rental while I was there.
KYLE CRAIG
Rating:
5.0
Customer did not leave a comment.
SEAN LEWIS
Rating:
1.0
The guy had me hook up my own trailer in a field and I got attacked by fire ants.
Matthew Browder
Rating:
4.0
Customer did not leave a comment.
Arthur Sellars
Rating:
5.0
Customer did not leave a comment.
Zachary Wilson
Rating:
4.0
Customer did not leave a comment.
Nicholas Cohen
Rating:
5.0
Customer did not leave a comment.
FRANCESCO MATTERA
Rating:
4.0
Asisst connecting the hitch. Difficult independently
Joshua Butterfield
Rating:
4.0
Thia group were nice and helpful.
Richard Dickson
Rating:
4.0
Customer did not leave a comment.
Steve Starling
Rating:
3.0
Customer did not leave a comment.
STEVEN BENNETT
Rating:
4.0
Customer did not leave a comment.
EUGEINA COOK
Rating:
3.0
very slow check out process need more than one person behind the counter to help with uhaul customers as well as a busy lawn mower shop
TODD MILAM
Rating:
5.0
Customer did not leave a comment.
Charlie Jones
Rating:
1.0
Inspect and clean the vehicles properly. The front end was falling out of my vehicle, and it wasn’t cleaned. The passenger door was broken as well. I didn’t have the option of another 26’ truck to exchange with the broken one. I understand trucks come in malfunctioning, but I shouldn’t have been rented this truck. I called U-Haul, and they told me to take it back to the location I got it from or drive it until it broke and call roadside assistance. It didn’t seem like much care was taken with my personal safety. This of course isn’t on the location I picked up from. That lies on U-Haul as a whole. When I dropped it off, and showed the U-Haul employee what was wrong he immediately called the truck “downed”. This was hands down the worst U-Haul rental I’ve ever had.
JUSTIN WOOD
Rating:
5.0
Customer did not leave a comment.
ASHLEY O'TOOLE
Rating:
5.0
They are absolutely great
Gabriel Bajandas
Rating:
5.0
Customer did not leave a comment.
Darren Hengerer
Rating:
3.0
Customer did not leave a comment.
SARAH REYNOLDS
Rating:
5.0
Keep up the good work.
WILLIAM BIGLEY
Rating:
5.0
Customer did not leave a comment.
DANIEL MCINTYRE
Rating:
5.0
Customer did not leave a comment.
Todd Morse
Rating:
3.0
I wish if it have a USB charting out let
SAM MEHDY
Rating:
1.0
Rented a car dolly from noon-4pm. Returned it same day at 2pm. The location reported that I did not turn it in until 3 days later adding $136 to my bill.
Douglas Faircloth
Rating:
5.0
Customer did not leave a comment.
FRED MOSLEY
Rating:
3.0
The truck was empty in fuel....No one hooked up the transporter for me...my friend I brought with me helped me to back correctly and hook it up.
willie alston
Rating:
3.0
Customer did not leave a comment.
William Stumpf
Rating:
5.0
Customer did not leave a comment.
willie alston
Rating:
3.0
Knowing the specific location at the facility for drop off would have been helpful (i.e. drive behind the building or park on the side of the road etc.) since the driveway is a little difficult to maneuver with such a large truck and other drivers around.
Kayla Teets
Rating:
5.0
The lady that assisted me was awesome and so was the experience of using UHaul.
Thanks
Chuck Launikitis
Rating:
5.0
Customer did not leave a comment.
Telissa Mallett
Rating:
5.0
Customer did not leave a comment.
Chistopher Pratt
Rating:
5.0
Customer did not leave a comment.
Kenneth sanders
Rating:
3.0
Customer did not leave a comment.
SHANTIKA Slocum
Rating:
4.0
Love the new trucks. They drive and brake great. You have made a excellent upgrade. Keep up the great work! Thank You!
Eric Barrett
Rating:
5.0
I really don’t know. Pick up and drop off was easy and convenient, the price of the truck was affordable and the reps were very considerate