Customer Reviews for Midgard Naples Boat & Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midgard Naples Boat & Self Storage

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Matthew S. on

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Nothing. Truck was great and Josh was very friendly and helpful.

James R. on

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Richard Alan S. on

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john R. on

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Gary H. on

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Lots of building maintenance underway, which made driving (and backing) the trailer into a parking spot at the rear of the facility rather difficult.

Richard M. on

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Tom B. on

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John C. on

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Josh was great, very helpful.

Michael W O. on

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Robert L. on

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Josh is an exceptionally pleasant , professional, and helpful fellow.

Laura T. on

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Josh was awesome- if (when) I rent again it will be through this location again. He made it SO easy!

ERIC R. on

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Denise W. on

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Josh was awesome! He went above and beyond. I will definitely be back.

Diane C. on

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Shelly M. on

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He was so accommodating Very helpful and polite. He came up with different ideas we hadn’t thought of. I would definitely use this location again!!!

James A. on

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Kenneth D. on

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I needed a truck in a hurry and MIDGARD employee Josh Silva helped a great deal. He explained the contract, took me to the truck and did the once over, and explained the return policy. Because of a great product and Josh's excellent customer service, I'll be a customer for life!! THANKS

Richard A. on

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I was really impressed with the whole process

Michael F. on

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The attendant was outstanding. I sailed through the process.

Marco S. on

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quick and friendly service

Heather C. on

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Josh was extremely informative and helpful. I’d recommend this place for anyone who needs a U-haul. Very friendly atmosphere as well!

Rick M. on

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THERESA K. on

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Carol M. on

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Manager was great to work with!

mike S. on

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BRENT C. on

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Just keep doing the same, all was very professional and on time. Nicely Done!

Daniel G. on

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Truck ran fine, but cab and windshield were dirty and cab smelled.

Kimberly R. on

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The fellow working here was very kind. I was rushed because the store where I was purchasing furniture was closing within the hour. He helped me get the truck and return the truck quickly.

Jim D. on

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Frank B. on

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Excellent service

Linda C. on

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William H. on

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michael M. on

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Terry D. on

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Josh Silva does an excellent job in all respects.

Claire D. on

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This is our 2nd rental in two weeks. They have been very courteous and everything is ready on time. Vehicles are clean and ready to go. The fleet is very easy to drive even in traffic . I would here from here again and would be my first call if needed again!

Pam S. on

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What a great guy Josh was to deal with - he is a 5 star guy in our books!!!! Will definitely use this location again probably soon

Don M. on

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I have nothing to recommend

CHUCK N. on

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Very very helpful. I would rate this location 10 out of ten.

Alecia Y. on

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Josh Silva is fantastic. He is the perfect blend of personable and professional and is so very courteous and helpful. Josh makes Uhaul look good! Take good care of him - he’s a superstar. I rent that particular piece of trailer equipment twice a year and will always rent from that location because of Josh. Thank you!

Melvin S. on

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Terry D. on

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Not really clean and organized. Josh was great. Construction going on and no real good signage.

Edward D. on

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randy V. on

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Josh the manager was very helpful and knowledgeable. He did a great job!!

robert G. on

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Joe R. on

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TRACY G. on

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Site was under construction however it was organized well. Great customer service by Chad on 951, Naples. TG

REBECCA I. on

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Tomas V. on

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Great service

FRED A. on

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Brent C. on

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RICHARD C. on

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Robert R. on

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Josh is an excellent manager.

jarrod C. on

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Michael S. on

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Keith D. on

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Robert W. on

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Linda F. on

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Agent was very professional and helpful.

RONALD S. on

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The trucks, trailers, cars, etc. that are parked on the road into the place sometimes made access difficult. I thought the price a bit high, but never shopped around to confirm.

ARNETTE H. on

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Friendly staff and reasonable rates. Couldn't get our stuff out as they trenched a hole in front. Had to have the movers return at a cost of $350. They said they didn't have the time to tell us.

Tanim H. on

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Joseph R. on

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DR FREDERICK L. on

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We had an excellent experience here. Josh the manager got us in and out real quick, the equipment, a cargo truck and a dolly, were top notch, clean and well maintained. Everything as it should be and more. Keep up the good work! And yes, I can definitely recommend Naples Boat and Self-Storage to anyone planning on moving anything. I will be back, too.

John H. on

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Best truck rental experience I have ever had with respect to quick in and out and great folks to do business with. This only took about 5 minute to check in and out and I've spent over 45 minutes with Enterprise and others.

joseph A. on

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josh is great

Beatriz H. on

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a little more parking availibliity which they appear to be working on

Kelvin H. on

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Ivan R. on

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joseph A. on

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Josh was very helpful keep him around

Vern F. on

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well we rented for 24 hours but the site agent said he needed the van back my 2pm. we picked it up and 10. then he said just have it back by 5. He was nice enough but considering it was a 24 hour rental that didnt sit well. Bottom line we got the work done we set out for .. just saying

LAWRENCE M. on

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Michael M. on

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Consistency will grow the business. The location was fantastic and Josh was FANTASTIC!

Christine D. on

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Mark W. on

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Debbie C. on

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Not a thing. It was a great experience.

Kevin S. on

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Epifanio D. on

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Josh Silva provided excellent customer service. Great job!!

Rich R. on

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Currently this location is rebuilding so its a construction site with some parking spots and a temp trailer for office. Staff here is very knowledgeable and attentive. No issues.

Joseph R. on

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Daniel M. on

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David H. on

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Tom J. on

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Make the key box a bit easier to operate - not a big problem, but it could have been at 7:00 AM in the rain.

Bud K. on

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Chris M. on

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Scott R. on

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Bobby B. on

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Said there was no room the truck after confirmation we could drop it there gave us a number to call keep saying no agent available we went back in to get an address for drop off with truck blocking part of oncoming traffic went out to call anew number she said it was back in Naples and would take truck but not dolly I lost it and said it was still coming to her. Never again!!

ROBERT M. on

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David G. on

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Nothing. This was a great place to rent. The staff was wonderful. They recommended the van which turned out to be an excellent choice. Penny was extremely helpful. The whole experience was easy and pleasant.

karen N. on

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Paul G. on

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Great people to work with.

Scott H. on

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Nothing, everything was handled perfectly and the staff was very friendly.

Gwen E. on

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James R. on

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Mark P. on

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Lisa J. on

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The employee was wonderful but the customer who did not return the truck on time made it miserable. I think the penalty for returning a rental late should be an extreme amount of money so returns are timely.

Michele S. on

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Penny was great! Very efficient and pleasant to deal with. Made the transaction very easy.

Victor M. on

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Have coffee for the client ????????

Kody K. on

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Todd H. on

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Rented a 2 axel trailer from Penny, it took all 3 of us to lift the toungue onto the hitch, this poor girl needs some trailer jacks!! Otherwise it was an outstanding experience, Penny provided excellent customer service. I will definitely be back.

kim M. on

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The employee was awesome-- and you were open on Sunday when we needed to do the move- Everything was fabulous. Thank you this is our 4th time using this location. Would always recommend.

Steve R. on

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Burton P. on

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The employee i saw gave me great customer service. Made a stressful moving situation a lot easier with the ability to respond accordingly to changing with circumstances.

Belinda M. on

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