Customer Reviews for Midgard Self Storage Athens

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midgard Self Storage Athens

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Jonathan B. on

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HUBERT C. on

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told me to drive carefully and they would stay late if necessary

Randy I. on

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Kevin B. on

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The lady was very friendly and knowledgeable.

Amber B. on

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1. The brakes on my Uhaul were terrible. 2. There were multiple issues w/ billing. 3. Noone attempted to contact me to let me know that the truck was not even "checked in" due to an issue. I have rented from Uhaul 3 times this year and this was by far the worst experience.

Justin W. on

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MARY L. on

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Cartina H. on

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The parking lot is kind of tight getting the trucks in and out.

Justin W. on

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Jimmy D. on

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Ray C. on

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the staff is always friendly, helpful and accommodating.

Carl H. on

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Everything...total experience was great.

Lance W. on

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Jessica was very helpful and professional. I could not have asked for better service and equipment. Thank you

WENDY H. on

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Kelly B. on

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MARY J. on

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Barbara L. on

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have jessica at all your location. great caring professional person!!!

Curtis N. on

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Drop off was quick and easy.

carol j. on

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Very polite, helpful and efficient

MARGIE M. on

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The local UHaul locations are wonderful. However, the online service is far below acceptable. The local dealer was extremely helpful in straightening out a mess that your online people made

Debbie S. on

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Make sure that truck is clean before renting!

Paul M. on

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Timothy G. on

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John P. on

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everything went well and the person that waited on us was a okay...

John Z. on

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Need better directions to find behind staples. And make sure it has the name in bold letters on your U-HAUL map. Also make sure the person working behind the counter knows what trailers he has on the property! Plus he needs to stay with the customer when connecting the trailer.

Sean S. on

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The associate (Zach) on site was very professional and knowledgeable. He helped multiple customers prior to getting my reservation handled and highly recommend using them any time.

john C. on

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Jessica was Awesome to deal with! She is very efficient with an Excellent personality!

ALEX D. on

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Awesome customer service and professionalism

James M. on

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BRENDA L. on

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Suzanne V. on

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They have awesome customer service. Very helpful, professional, and it is a clean environment.

Matthew C. on

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I appreciate the friendly help at the front desk. She answered all my questions and was quite helpful.

Ray K. on

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All I can say is keep up the good work thank yall so much for your help

jessica B. on

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Thomas R. on

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Quick, convenient, professional...

charles M. on

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Willie S. on

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MARK A. on

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We rent Uhaul's all the time since our truck has been in the shop. Zach and Jessica are very polite and helpful. They always try to accommodate our needs. I would definitely recommend Midguard storage to anybody!

Jodi A. on

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Charged a whole day for half hour late ... really!

Jay L. on

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First visit was very pleasant. They set me up with what I needed at a very good price.

Jeff L. on

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Larry P. on

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JENNY H. on

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Customer service was excellent! We witnessed personnel handling a difficult customer ahead of us. She was very patient and professional. She was friendly and quick to help us. Answered our questions about services and product we were not aware of from Uhaul. Was not pushy at all. Very pleasant experience.

Clarence R. on

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The staff was excellent with help amd friendly

CHUCK C. on

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Michael E. on

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Facility was top notch as always.

Larry P. on

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Paul M. on

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Charles H. on

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David M. on

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The office manager, Jessica was AWESOME! Helpful and friendly!

Virginia S. on

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Great service

Ray K. on

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The best u haul service place I've ever used I would recommend them to any one they make you feel like family I appreciate midguard very much thank you midguard

Gregory F. on

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Chase S. on

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Keep up the preventive maintenance on trucks to keep from having 2 hr delays on a jump start.

CHUCK C. on

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Crystal S. on

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The salesperson was rude and not helpful. He did not even hook up the trailer properly. The trailer was on my hitch but not secured and did not even attach the chains or anything just left and went back to the office. I will never ever use this location or recommend it to ANYONE!!! Highly unsatisfied!!!

Gina W. on

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Jesse K. on

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Thomas W. on

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JASON G. on

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robert H. on

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William S. on

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Very pleasant at the front desk. Even called me about an item the movers left in the truck.

Gerald A. on

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Sweep out trailers

Devoderick T. on

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They was great..

Michael E. on

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Nothing.

Sherry P. on

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Brandon H. on

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Units was very clean and dry. The Staff was very professional and polite.

Causten M. on

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CHUCK C. on

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KARL S. on

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have key available for before/after hours pickup when promised. Someone failed to leave the codebox with the key. Delayed me by 2 hours.

Katrina M. on

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Keep being GREAT ?

Donald H. on

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The manager was extremely friendly and helpful.. The manager of the facility, I believe her name was Jessica, made the transaction very easy. I would definitely go back to this facility and recommend this facility to others.

jimmy F. on

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Anthony M. on

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Your batting one thousand....lol. Keep up the great service!

Etheridge T. on

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Micheal S. on

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Their customer service is excellent and they are very professional. They are my first choice for a U-Haul rental.

jimmy F. on

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Kristine B. on

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Shea P. on

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BRENDA S. on

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debbra W. on

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LAWRENCE P. on

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Earl G. on

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Thomas H. on

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mary H. on

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Tim L. on

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Rosemary S. on

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Very friendly and professional.

CHUCK C. on

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REBECCA H. on

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Personnel was very friendly and informative.

James J. on

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The lady working the counter was awesome.

Kendell P. on

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I had a reservation at Carvelle motors and the guy never showed up so I called Midgard and they were very helpful.

Chris F. on

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everything was great

cynthia N. on

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Customer service in Athens was awesome. Friendly, kind and professional. I was pleasantly surprised and very satisfied.

CHUCK C. on

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Although I need to talk to U-Haul customer service representative about another issue, this location has outstanding customer service.

Charles P. on

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Edmund P. on

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Very friendly and helpful

Tavis W. on

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Very nice friendly and welcoming CSR.

CHUCK C. on

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very friendly customer interaction.

Steven S. on

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Was met as soon as I arrived and the person on duty directed me where to park and unhook. In addition he let me park my towed vehicle until I took my RV to the campground and returned. Very professional!

PETER T. on

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The facility was fine and the representative went above and beyond. I was extremely unhappy with the central reservations system to which my phone call was routed. I was given no input to, or choice in selecting a location. I was even unable to find out if there was a rental available or a location open until after I made the reservation. This is completely unacceptable.

CHUCK C. on

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Roswell R. on

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John P. on

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Great Service !!!

STEPHANIE F. on

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Very secure, nice facility. Happy with where my things are being kept.