I am highly disappointed in U-Haul. Over the years, I used U-Haul for many personal moves and never experienced anything like this weekend. It was a roll a coaster ride! This one way move was scheduled in advance. Of course, the movers delayed our move. U-Haul scheduled one truck for in town and the other one way. We sat on the phone for 30 mins correcting this, which costed me an extra 2 hours with the movers. While traveling four hours. We had problems with the power steering in one truck and the other truck brakes not stopping properly. U-Haul scheduled a drop off location that we could not use. We had to drive to a different location. It was a nightmare correcting U-Haul errors. Extremely disappointed customer! I will not use nor recommend U-Haul.Kathleen H.
Midgard Self Storage Athens
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Athens, AL 35611
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Nothing . It went smoothly .Paul T.
Don't charge me double when I turn in the truck. I'm still trying to resolve that. It's not the locations fault.Matthew W.
Service was great and the equipment was in very good condition.Russel M.
Air conditioner needs freon.Raymond H.