Customer Reviews for MidGard Self Storage Chisholm Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of MidGard Self Storage Chisholm Rd

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Gilberto A.
Rating:

Customer did not leave a comment.

Cassie J.
Rating:

Customer did not leave a comment.

Sandy B.
Rating:

Leah was the very best help I could've had there in this stressful time.

Tim G.
Rating:

Do not tell the customer that their light check is "good to go" when the wiring is broken and the lights do not work - necessitating a dispatch from roadside assistance.

carol G.
Rating:

Nothing

Dean J.
Rating:

Have more trailers for others to be able to rent.

Steve D.
Rating:

Customer did not leave a comment.

Rocky M.
Rating:

Jason helped me with an forseen problem and it worked out great!

Dustin G.
Rating:

I would recommend their storage units, I will be telling folks not to fool with uhaul unless I'm offered a refund or just some give a damn.

Pamela A.
Rating:

Customer did not leave a comment.

LAREE G.
Rating:

Customer did not leave a comment.

RHONDA G.
Rating:

I was disappointed because I booked an online reservation to include the furniture dolly. The pick up time was 9am. I drove to this location, which was out the way, because the site said they had a furniture dolly and as a woman, it would be impossible for me to lift a washer without it. The worker could not locate the dolly at first, I left to go to Walmart to buy a dolly. I then received a call to come back because he found one. At this point it was not 1030, and my reservations guaranteed a 9am pick up time with equipment ready. Now, the work did his part by calling other places to see if they had a furniture dolly but no one would give him one. He finally located it inside a vehicle that was dropped off. I was supposed to buy a washer and dryer from a 3rd party, meet time was 10am. Since I arrive after 11am, I was told that it had sold, therefore I never used the furniture dolly because the washer and dryer was sold to someone else. The guarantee with your reservation is a joke. I will never ever book ahead online again. I will deal with the actual uhaul location that I am looking to rent from. I tried calling the 1800 number and was on hold for 20 mins without an answer. This trip was horrible.

Debbie R.
Rating:

We had a great experience with our rental. Leah, at Mid Gard storage, was very easy to work with.

Samuel B.
Rating:

Customer did not leave a comment.

Steve R.
Rating:

Above and beyond

Timothy C.
Rating:

Customer did not leave a comment.

Rosalio R.
Rating:

Not much They were extremely friendly.

Michael W.
Rating:

Nothing, customer service was outstanding.

Phil S.
Rating:

There was a relatively small problem that the agent took care of quickly. Very pleased with this experience.

Kevin J.
Rating:

Leah was so helpful. She went out of her way to make sure my rental of truck and car hauler went smoothly

Danielle D.
Rating:

Customer did not leave a comment.

BEVERLY B.
Rating:

Staff (Jason) was very accommodating and eager to meet our needs overall a pleasant experience. Highly recommend.

JULIE R.
Rating:

Customer did not leave a comment.

Keith F.
Rating:

Excellent service, awesome personality. Remembered me by name even after two years. My number one place to go!!!!!

Jeanett M.
Rating:

Nothing that I experienced,, Had great customer service and helped right away got what I needed with a smile .

Lori Lisa G.
Rating:

Customer did not leave a comment.

Anthea T.
Rating:

Customer did not leave a comment.

Jeff M.
Rating:

Customer did not leave a comment.

RALPH A.
Rating:

Appliance dolly was not available

Margaret L.
Rating:

Customer did not leave a comment.

Matthew R.
Rating:

The guy behind the counter (didn't catch his name) had a marlins hat on was probably the most helpful and professional rep I have ever dealt with! Give that man a raise

Marie S.
Rating:

No air conditioning in truck and took a long time to get contract to even get the truck. Truck was old and wore out and burnt my foot just to push the accelerator. Heat coming from floor board that burned my foot to push gas pedal.

Chandler B.
Rating:

Customer did not leave a comment.

DAVID H.
Rating:

Please use pre paid cards for dollys and not for trucks

mary C.
Rating:

Place was a long way out!

MARY M.
Rating:

Customer did not leave a comment.

Alice W.
Rating:

Customer did not leave a comment.

Jennifer M.
Rating:

Customer did not leave a comment.

Edward H.
Rating:

Customer did not leave a comment.

Robert N.
Rating:

Customer did not leave a comment.

Bradley S.
Rating:

Customer did not leave a comment.

TERRY B.
Rating:

Customer did not leave a comment.

Robert S.
Rating:

Customer did not leave a comment.

Ann Marie M.
Rating:

Moving is always a very stressful time. The agents at Midgard went above and beyond to make our experience a good one.

ALISA G.
Rating:

Customer service exceeded my expectations. Staff was very helpful and ensured I had everything I needed.

STEVIE B.
Rating:

Do the same thing it was all good.

Susan P.
Rating:

Nothing, I would recommend everyone I know

Tom F.
Rating:

great experience

tom F.
Rating:

very friendly and helpful.will recommend,and use again.

John C.
Rating:

Customer did not leave a comment.

Debbie R.
Rating:

Customer did not leave a comment.

FREDA C.
Rating:

Customer did not leave a comment.

Lori Lisa G.
Rating:

Customer did not leave a comment.

Dena W.
Rating:

This location was absolutely fantastic! Alex was so nice and helpful. He was patient and kind and the epitomy of customer service. He is a great welcoming personality when you are stressed due to moving. And he made recommendations that helped save money. His attitude and demeanor were appreciated! I would very highly recommend this location to anyone needing a uhaul or storage space!!! (I wish I could say that for the Middle Road Uhaul. It was the complete opposite)

Roberta R.
Rating:

Very pleased. Friendly and helpful! Would defently go back.

Robert H.
Rating:

Customer did not leave a comment.

Cheryln C.
Rating:

Service was very well. Would be glad to use them again.

Allice W.
Rating:

employees at this location were very helpful, friendly & courteous. I would use this location again & recommend it to others.

Joy G.
Rating:

Customer did not leave a comment.

Charles W.
Rating:

Customer did not leave a comment.

STEVIE B.
Rating:

Customer did not leave a comment.

BRENDA S.
Rating:

Customer did not leave a comment.

Tim C.
Rating:

The driver's side door on that truck needs adjusted. It is hard to close and it "pops" when opened, like the strike and the lock are not meeting smoothly. Otherwise, a good experience overall. Tim Corley

Debbie T.
Rating:

Customer did not leave a comment.

stephanie B.
Rating:

Customer did not leave a comment.

Ashanti H.
Rating:

Customer did not leave a comment.

David W.
Rating:

Very friendly and helpful.

Jessica C.
Rating:

Customer did not leave a comment.

Brandee W.
Rating:

The gentleman behind the counter was excellent. He answered all my questions and got me out the door in a quick amt of time. Will definitely use him for my next rental.

Jeff T.
Rating:

Customer did not leave a comment.

Kathleen H.
Rating:

Customer did not leave a comment.

Debbie R.
Rating:

Customer did not leave a comment.

ann O.
Rating:

Customer did not leave a comment.

Lee B.
Rating:

Customer did not leave a comment.

Rating:

Customer did not leave a comment.

Virgil G.
Rating:

Friendly,fast. Very helpful

Jonathan M.
Rating:

Customer did not leave a comment.

ALEX L.
Rating:

Everything was fantastic. Brand new truck and an incredible staff. I would recommend them for all your moving and storage needs! Thanks again!

Bradley M.
Rating:

Great survice

Shrea W.
Rating:

Customer did not leave a comment.

Stuart S.
Rating:

Everything was great. Keep up the good work.

Michelle B.
Rating:

Customer did not leave a comment.

tyler W.
Rating:

Overall great experience. Spoke with Leah who was a pleasure to talk to. Only concern is when towing trailers are latched to w vehicle, make sure the hook is tightened around the ball hitch. I got home and checked that before I picked up a vehicle and that is my only cause to concern in the future. Thank you!

Ronnie B.
Rating:

Customer did not leave a comment.

Jason W.
Rating:

Customer did not leave a comment.

Carl A.
Rating:

Thank You!

LISA N.
Rating:

Customer did not leave a comment.

melissa W.
Rating:

Customer did not leave a comment.

Charlie Buck B.
Rating:

Super friendly staff that made my storing experience and UHAUL drop off easy.

Anna D.
Rating:

Customer did not leave a comment.

Wayne V.
Rating:

Customer did not leave a comment.

MICHELLE A.
Rating:

We had set up a rental that was closer to where we lived just to be transferred to somewhere 30 minutes away. Then that place cancelled our reservation while we were standing there which made us have to travel another 15 minutes to this location which was still a good 30 minutes away and we ended up having to pay for all the mileage even though we were given a discount on the rental. I feel as though since it was originally scheduled for pickup 5 minutes away from us, that we shouldn't have had to pay the extra mileage especially since we were sent on a wild goose chase to get the rental in the first place and wasted our gas and added mileage to out vehicle that otherwise wouldn't have been done.

Doug S.
Rating:

Customer did not leave a comment.

jerry C.
Rating:

Customer did not leave a comment.

David M.
Rating:

Customer did not leave a comment.

Brandon B.
Rating:

Customer did not leave a comment.

Sharmon R.
Rating:

The truck I ended up getting was filthy with animal hair all over the floor and seats. It also wreaked of a pungent manure smell. It was absolutely disgusting. I tried my best to sweep the hair out and to neutralize the foul odor. I was very disappointed in U-Haul because I paid a lot of money for this across state rental and it was not clean at all. Also at the pick up location, the young lady was very overwhelmed with busy customers. They should look at providing more staff support with anticipation of a busy day.

ALLEN B.
Rating:

Lisa and Leah handled everything perfectly and were just the nicest. Great employees! Uhaul was spotless.

Todd M.
Rating:

Customer did not leave a comment.

Richard W.
Rating:

Everything went well.

No reviews have been submitted for this location.

Back
To Top