Trailer Rental & Towing in Florence, AL at MidGard Self Storage Chisholm Rd
(U-Haul Neighborhood Dealer)

127 reviews

4450 Chisholm Rd   Florence, AL 35633

(256) 263-4604

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(256) 263-4604

4450 Chisholm Rd
Florence, AL 35633

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Florence, AL 35633

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

127 reviews

Let us know what you think.
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Write a review
Rating:
5.0

I was charged for additional mileage for my trip even though I had to drive 46 miles from my requested pick location (Montgomery, AL) to pick up the truck at an alternate location (Greenville, AL). I didn't mind driving to Greenville to get the truck, but the trip should have been plotted from the actual pick-up location (Greenville), not from Montgomery. That's what caused the overage of mileage for the trip.

DAVID M. 
Rating:
5.0

Nothing

JACK P. 
Rating:
5.0

Courtney was extremely helpful!. Both ladies provided excellent customer service! Excellent service!!

Jeffrey T. 
Rating:
5.0

Excellent service. Very helpful

Michelle B. 
Rating:
5.0

Inside of truck dirty, understand it's a truck check engine light was on. We did let clerk know. The ladies there were exceptional. Very Friendly.

DEBORAH H. 
Rating:
3.0

In town multiple location equipment returns. It shouldn't matter where a person rents a peice of U-haul equipment and can return to any U-haul business regardless of local or non local locations.

WILLIAM L. 
Rating:
5.0

Every thing is great as usually.

STEVIE B. 
Rating:
5.0

Leah was the very best help I could've had there in this stressful time.

Sandy B. 
Rating:
3.0

Do not tell the customer that their light check is "good to go" when the wiring is broken and the lights do not work - necessitating a dispatch from roadside assistance.

Tim G. 
Rating:
5.0

Nothing

carol G. 
Rating:
5.0

Have more trailers for others to be able to rent.

Dean J. 
Rating:
4.0

Jason helped me with an forseen problem and it worked out great!

Rocky M. 
Rating:
5.0

I would recommend their storage units, I will be telling folks not to fool with uhaul unless I'm offered a refund or just some give a damn.

Dustin G. 
Rating:
3.0

I was disappointed because I booked an online reservation to include the furniture dolly. The pick up time was 9am. I drove to this location, which was out the way, because the site said they had a furniture dolly and as a woman, it would be impossible for me to lift a washer without it. The worker could not locate the dolly at first, I left to go to Walmart to buy a dolly. I then received a call to come back because he found one. At this point it was not 1030, and my reservations guaranteed a 9am pick up time with equipment ready. Now, the work did his part by calling other places to see if they had a furniture dolly but no one would give him one. He finally located it inside a vehicle that was dropped off. I was supposed to buy a washer and dryer from a 3rd party, meet time was 10am. Since I arrive after 11am, I was told that it had sold, therefore I never used the furniture dolly because the washer and dryer was sold to someone else. The guarantee with your reservation is a joke. I will never ever book ahead online again. I will deal with the actual uhaul location that I am looking to rent from. I tried calling the 1800 number and was on hold for 20 mins without an answer. This trip was horrible.

RHONDA G. 
Rating:
5.0

We had a great experience with our rental. Leah, at Mid Gard storage, was very easy to work with.

Debbie R. 
Rating:
5.0

Above and beyond

Steve R. 
Rating:
5.0

Not much They were extremely friendly.

Rosalio R. 
Rating:
5.0

Nothing, customer service was outstanding.

Michael W. 
Rating:
5.0

There was a relatively small problem that the agent took care of quickly. Very pleased with this experience.

Phil S. 
Rating:
5.0

Leah was so helpful. She went out of her way to make sure my rental of truck and car hauler went smoothly

Kevin J. 
Rating:
5.0

Staff (Jason) was very accommodating and eager to meet our needs overall a pleasant experience. Highly recommend.

BEVERLY B. 
Rating:
5.0

Excellent service, awesome personality. Remembered me by name even after two years. My number one place to go!!!!!

Keith F. 
Rating:
5.0

Nothing that I experienced,, Had great customer service and helped right away got what I needed with a smile .

Jeanett M. 
Rating:
4.0

Appliance dolly was not available

RALPH A. 
Rating:
4.0

The guy behind the counter (didn't catch his name) had a marlins hat on was probably the most helpful and professional rep I have ever dealt with! Give that man a raise

Matthew R. 
No reviews have been submitted for this location.

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