Customer Reviews for Midgard Self Storage Greenville Two LLC
(U-Haul Neighborhood Dealer)

112 reviews

935 W Butler Rd   Greenville, SC 29607

(864) 990-1128

Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(864) 990-1128

935 W Butler Rd
Greenville, SC 29607

Services at this Location:

Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

PATRICK R. 
Rating:
4.0

This location will need to rethink their customer parking. When I got there I was lucky to get a spot. Construction on the land next to them has made it so there isnt much room at all near the building. Otherwise the employees at this location were friendly and efficient. The young man knew his job and did it well. A- because of parking.

Andrea H. 
Rating:
5.0

Customer did not leave a comment.

Leslie H. 
Rating:
5.0

Great customer service

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

LAKEISHA A. 
Rating:
5.0

Heather is great!

RICHARD O. 
Rating:
5.0

Customer did not leave a comment.

LEROY C. 
Rating:
5.0

Customer did not leave a comment.

Pranavsinh S. 
Rating:
5.0

Ben was extremely helpful and I appreciated his great personality. 5+ Stars Ben !

Frederick S. 
Rating:
5.0

Customer did not leave a comment.

DESIREE J. 
Rating:
5.0

Good customer service! Very helpful.

Tricia T. 
Rating:
5.0

Customer did not leave a comment.

CURTIS S. 
Rating:
5.0

Customer did not leave a comment.

DONALD H. 
Rating:
4.0

This site is under construction of some kind. Staff were helpful but parking is very tight for a 26' truck at the moment.

Amy C. 
Rating:
4.0

Customer did not leave a comment.

ANDRE C. 
Rating:
5.0

Customer did not leave a comment.

DAREN R. 
Rating:
5.0

Manager on site was very helpful and pleasant to work with. 5 stars.

FREDERICK S. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY D. 
Rating:
2.0

I was not told of some charges so the price was greatly inflated from the $19.99 plus mileage. Then $100.00 was deducted from my card even though the inflated charges were $54.00! I was told my card would not be charged at all until the truck was returned and mileage was calculated.

KAYE S. 
Rating:
5.0

Ensure that the photos in the check in site are accurate, had I not caught the mistake id have been held accountable for damage I did not do.

DARREL P. 
Rating:
3.0

Customer did not leave a comment.

Ashley A. 
Rating:
5.0

Customer did not leave a comment.

Schavonne F. 
Rating:
5.0

Heather was AWESOME!!

GERALD C. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Great service 👌

KENNETH W. 
Rating:
2.0

Customer did not leave a comment.

Juan R. 
Rating:
5.0

Customer did not leave a comment.

scott N. 
Rating:
5.0

Customer did not leave a comment.

Joye L. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA M. 
Rating:
5.0

Just wish they had one-way.

Barry S. 
Rating:
5.0

Customer did not leave a comment.

E Gregory C. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

U-Haul called me back in less than an hour with a rental that we needed to make our move possible!!

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Jesse B. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
3.0

Install lights around parking lot. I returned the truck at 9 PM and had to walk quite a distance to my car in the dark.

Debbie L. 
Rating:
5.0

Great trailer and very professional and courtesy people at this location, highly recommend them

RAY S. 
Rating:
4.0

Wash the vehicle. There was mud inside cab and windshield was full of bugs.

Amy M. 
Rating:
5.0

Customer did not leave a comment.

Malaurie H. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Very Nice and professional.

Scott B. 
Rating:
5.0

Nothing he was very thoughtful and kind.

Harold C. 
Rating:
5.0

Very friendly and helpful. Renting process was effortless

James W. 
Rating:
5.0

Extremely pleasant people at this location so please don't change anything! Dorene Abromavage

Douglas E. 
Rating:
3.0

Customer did not leave a comment.

Michelle O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
4.0

Make sure the location is open during the reservation time. I reserved a truck from 8AM but the location wasn't open until 9am

Michael F. 
Rating:
4.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Deborah M. 
Rating:
5.0

Excellent customer service and experience Very efficient, in and out , got the truck, signed papers in less than 10 minutes. No time to waste when moving ;) thanks !!!!

Glenda G. 
Rating:
5.0

Super friendly and pleasant to deal with really made this experience great !!! Thank you

Johnny H. 
Rating:
5.0

Customer did not leave a comment.

Deborah L. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

I have rented from Uhaul about 3 times in the last 15 months. Each time I reserved an appliance dolly, and each time no one had one when I went to pick up the truck. And no one seems to give a damn. All I get when I ask why is a blank stare and a shrug. All they care about is getting the truck on the road. I called customer service telephone number, spoke to an agent last time this happened, and the attitude was "oh well...this stuff happens" I can assure you my next rental need i will attempt to find an alternate source for a vehicle. Also, the truck I had this time (TT 1076 E) the outside driver side mirror was broken and would spin freely on its mount, so its obvious the truck was not check over from its last return. You charge extra for mileage and adamant about returning with the right amount of fuel, but beyond that and assuring customer satisfaction, you are beginnng to slip...and I see not help in sight.

Tony C. 
Rating:
4.0

Customer did not leave a comment.

Sean P. 
Rating:
4.0

Customer did not leave a comment.

Darryl Y. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
4.0

Customer did not leave a comment.

DEANA C. 
Rating:
4.0

No Issues. Drop off was fast and efficient.

Tom M. 
Rating:
5.0

The truck was not clean, but other than that the service was great .

Thomas G. 
Rating:
5.0

Everything was perfect, all went well

Larry P. 
Rating:
5.0

Great customer service

Michael K. 
Rating:
4.0

Customer did not leave a comment.

William W. 
Rating:
3.0

Price in Milles is expensive $.79 per miles

Shaban M. 
Rating:
5.0

Nothing the customer service was great

Benjamin W. 
Rating:
5.0

Customer did not leave a comment.

Jasmin B. 
Rating:
2.0

Customer service. The man that I spoke with was ready to go and seemed like my business was a problem. I know he was ready to go home. But I had to rent a truck to go 50 something miles. Customer service always brings me back.

stephanie H. 
Rating:
3.0

All trailers should have a lift mechanism for the hitch. This large trailer had to be lifted by hand!!

BRIAN S. 
Rating:
3.0

Customer did not leave a comment.

Shanelle H. 
Rating:
3.0

The trailer was old, rusted, in need of sprucing up. It did the job, just not up to that which I have rented previously from U-Haul. The inside was clean. The location was a mud hole, and the trailer was parked in the mud, not on the gravel pad. The whole experience was a bit odd. I was reserved at one place, then received a text the night before to pick up here instead, which was a little out of the way for me, and was surprised this happened. But, all good in the end.

Kenneth W. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Both guys were very helpful. The younger guy was exceptional.

Tim C. 
Rating:
5.0

Customer did not leave a comment.

Tavorace W. 
Rating:
4.0

He was really polite respectful nice very helpful he was knowable I really liked him.

Teresa I. 
Rating:
5.0

Allen will take care of them he was a super nice guy I would give him A+

Ted T. 
Rating:
3.0

Customer did not leave a comment.

Rita S. 
Rating:
4.0

Honestly..... have Camron Bostic teach some customer service classes because he made my rental experience with you all pleasurable. He is a very nice and intelligent young man. Kudos to Camron!!!!

Alicia I. 
Rating:
5.0

Very friendly and professional. In addition to renting a truck there recently, I also rent a storage unit from Midgard Storage. Great staff - very knowledgeable and helpful. Great place to do business with!

Samantha C. 
Rating:
5.0

The service I received was extremely efficient ,and the staff was very courteous. I couldn't believe that I was I'm and out in less than 5 minutes. There were even warm cookies to enjoy upon entry into tre establishment. Would certainly do business with them again!

Jonathan T. 
Rating:
5.0

Smooth rental and pickup process. The staff did a thorough quality/safety check for me before I pulled off the lot. Easy check-in process when I returned the equipment. A+

Benjamin P. 
Rating:
5.0

Very nice people at this location. I highly recommend.

Linda B. 
Rating:
5.0

Customer did not leave a comment.

Doyle W. 
Rating:
5.0

Customer did not leave a comment.

Russell S. 
Rating:
3.0

Very noisy truck

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
1.0

The price was a rip off. Rental fee plus $.99 per mile and I had file the tank before returning. I would not recommend UHaul.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

Brittany H. 
Rating:
5.0

Customer did not leave a comment.

Austin B. 
Rating:
5.0

The owner was very nice and friendly

Dustin B. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
4.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Customer did not leave a comment.

Kim W. 
Rating:
3.0

Have the pick up your truck on the app and website working correctly.

Nija O. 
Rating:
2.0

The person who was working at the site was not well trained and didn't appear to be fully aware / trained on how to secure the trailer. Upon leaving the facility my girlfriend and I made it less than a quarter mile before the hitch came off of my ball and started violently slamming and bouncing. Luckily traffic wasn't heavy and the goose neck from the trailer didn't go through the back of my tailgate.

Cody H. 
Rating:
5.0

Great customer service!

ROBERT H. 
Rating:
5.0

Very helpful with early return.

John M. 
Rating:
5.0

Wonderful management and staff. I am always greeted with a smile and my needs are always met and taken care of quickly. I highly recommend.

ASHMORE BRIDGE E. 
Rating:
5.0

This was the best experience I've ever had with u haul. This location is actually open on the weekend and I was able to rent the truck last minute. The entire process only took about 5 minutes and the rate was excellent.

joseph H. 
Rating:
5.0

Steve runs a clean organized operation. Super nice guy!!

Danny M. 
No reviews have been submitted for this location.

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