Customer Reviews for Midgard Self Storage Greenville Two LLC
(U-Haul Neighborhood Dealer)

Rating:

4.0

This location will need to rethink their customer parking. When I got there I was lucky to get a spot. Construction on the land next to them has made it so there isnt much room at all near the building. Otherwise the employees at this location were friendly and efficient. The young man knew his job and did it well. A- because of parking.

Rating:

5.0

Great customer service

Rating:

5.0

Heather is great!

Rating:

5.0

Ben was extremely helpful and I appreciated his great personality. 5+ Stars Ben !

Rating:

5.0

Good customer service! Very helpful.

Rating:

4.0

This site is under construction of some kind. Staff were helpful but parking is very tight for a 26' truck at the moment.

Rating:

5.0

Manager on site was very helpful and pleasant to work with. 5 stars.

Rating:

2.0

I was not told of some charges so the price was greatly inflated from the $19.99 plus mileage. Then $100.00 was deducted from my card even though the inflated charges were $54.00! I was told my card would not be charged at all until the truck was returned and mileage was calculated.

Rating:

5.0

Ensure that the photos in the check in site are accurate, had I not caught the mistake id have been held accountable for damage I did not do.

Rating:

5.0

Heather was AWESOME!!

Rating:

5.0

Great service 👌

Rating:

5.0

Just wish they had one-way.

Rating:

5.0

U-Haul called me back in less than an hour with a rental that we needed to make our move possible!!

Rating:

3.0

Install lights around parking lot. I returned the truck at 9 PM and had to walk quite a distance to my car in the dark.

Rating:

5.0

Great trailer and very professional and courtesy people at this location, highly recommend them

Rating:

4.0

Wash the vehicle. There was mud inside cab and windshield was full of bugs.

Rating:

5.0

Very Nice and professional.

Rating:

5.0

Nothing he was very thoughtful and kind.

Rating:

5.0

Very friendly and helpful. Renting process was effortless

Rating:

5.0

Extremely pleasant people at this location so please don't change anything! Dorene Abromavage

Rating:

4.0

Make sure the location is open during the reservation time. I reserved a truck from 8AM but the location wasn't open until 9am

Rating:

5.0

Excellent customer service and experience Very efficient, in and out , got the truck, signed papers in less than 10 minutes. No time to waste when moving ;) thanks !!!!

Rating:

5.0

Super friendly and pleasant to deal with really made this experience great !!! Thank you

Rating:

4.0

I have rented from Uhaul about 3 times in the last 15 months. Each time I reserved an appliance dolly, and each time no one had one when I went to pick up the truck. And no one seems to give a damn. All I get when I ask why is a blank stare and a shrug. All they care about is getting the truck on the road. I called customer service telephone number, spoke to an agent last time this happened, and the attitude was "oh well...this stuff happens" I can assure you my next rental need i will attempt to find an alternate source for a vehicle. Also, the truck I had this time (TT 1076 E) the outside driver side mirror was broken and would spin freely on its mount, so its obvious the truck was not check over from its last return. You charge extra for mileage and adamant about returning with the right amount of fuel, but beyond that and assuring customer satisfaction, you are beginnng to slip...and I see not help in sight.

Rating:

4.0

No Issues. Drop off was fast and efficient.

Rating:

5.0

The truck was not clean, but other than that the service was great .

Rating:

5.0

Everything was perfect, all went well

Rating:

5.0

Great customer service

Rating:

3.0

Price in Milles is expensive $.79 per miles

Rating:

5.0

Nothing the customer service was great

Rating:

2.0

Customer service. The man that I spoke with was ready to go and seemed like my business was a problem. I know he was ready to go home. But I had to rent a truck to go 50 something miles. Customer service always brings me back.

Rating:

3.0

All trailers should have a lift mechanism for the hitch. This large trailer had to be lifted by hand!!

Rating:

3.0

The trailer was old, rusted, in need of sprucing up. It did the job, just not up to that which I have rented previously from U-Haul. The inside was clean. The location was a mud hole, and the trailer was parked in the mud, not on the gravel pad. The whole experience was a bit odd. I was reserved at one place, then received a text the night before to pick up here instead, which was a little out of the way for me, and was surprised this happened. But, all good in the end.

Rating:

5.0

Both guys were very helpful. The younger guy was exceptional.

Rating:

4.0

He was really polite respectful nice very helpful he was knowable I really liked him.

Rating:

5.0

Allen will take care of them he was a super nice guy I would give him A+

Rating:

4.0

Honestly..... have Camron Bostic teach some customer service classes because he made my rental experience with you all pleasurable. He is a very nice and intelligent young man. Kudos to Camron!!!!

Rating:

5.0

Very friendly and professional. In addition to renting a truck there recently, I also rent a storage unit from Midgard Storage. Great staff - very knowledgeable and helpful. Great place to do business with!

Rating:

5.0

The service I received was extremely efficient ,and the staff was very courteous. I couldn't believe that I was I'm and out in less than 5 minutes. There were even warm cookies to enjoy upon entry into tre establishment. Would certainly do business with them again!

Rating:

5.0

Smooth rental and pickup process. The staff did a thorough quality/safety check for me before I pulled off the lot. Easy check-in process when I returned the equipment. A+

Rating:

5.0

Very nice people at this location. I highly recommend.

Rating:

3.0

Very noisy truck

Rating:

1.0

The price was a rip off. Rental fee plus $.99 per mile and I had file the tank before returning. I would not recommend UHaul.

Rating:

5.0

The owner was very nice and friendly

Rating:

3.0

Have the pick up your truck on the app and website working correctly.

Rating:

2.0

The person who was working at the site was not well trained and didn't appear to be fully aware / trained on how to secure the trailer. Upon leaving the facility my girlfriend and I made it less than a quarter mile before the hitch came off of my ball and started violently slamming and bouncing. Luckily traffic wasn't heavy and the goose neck from the trailer didn't go through the back of my tailgate.

Rating:

5.0

Great customer service!

Rating:

5.0

Very helpful with early return.

Rating:

5.0

Wonderful management and staff. I am always greeted with a smile and my needs are always met and taken care of quickly. I highly recommend.

Rating:

5.0

This was the best experience I've ever had with u haul. This location is actually open on the weekend and I was able to rent the truck last minute. The entire process only took about 5 minutes and the rate was excellent.