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Mark B.
Customer Reviews for Midgard Self Storage Greenville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wasn't helpful answering questions. Didn't know anything about the trailer I pulled for you all and the reimbursement program/process
Ethan C.The guys there are so helpful and knowledgeable.
MICHAEL F.The service was excellent....as...... The clerk was knowledgeable and professional.
Paul S.In contrast to the location in Brevard, the worker here knew exactly what he was doing and we had a quick and easy drop off.
Elijah T.Great service! I was able to drop off the truck without any delay.
Lisa W.The gentleman that helps us with our reservation was polite and very helpful.
Justina B.The mobile check in was awful... it asks for someone to verify you as person to contact, then you have to wait for that person to get the call. That call never came! We ended up going inside, abandoning the mobile check in. We only needed the truck for a few hours, we returned it when we were expected to. Several hours later we get a text with instructions on how to check the truck back in...those instructions were not provided to us while we had the truck. Very uncomfortable process.
Rosemary R.Have used MidGuard twice in the past year. Both great experiences.
Steven A.More fuel efficient trucks. Overall not a bad experience. Pick up time after hours was very convenient.
Warren J.Very quick return. Easy to do business with this location.
Joan L.Staff was very friendly and knowledgeable
michael M.Michael was fast, friendly and helpful. Easiest drop off return process ever!
Joseph O.The folks at my destination were very friendly and informative. They asked how my experience was and I briefly told them of my experience with the reservation manager. Even though they had nothing to do with her, they still apologized for someone else's mishandling. The people were friendly at this location but because of my experience with Tammy Longoria, I will not be using U-Haul again.
Mason W.The pick up and drop off was very time consuming and show be shorter because we were running late after having to do all the pick up to move the truck.
Keith P.Do something different and y'all charge way too much
Kayla S.Super helpful staff
Charles V.We had a good experience, however, when we unloaded the Uhaul, we discovered a lot of very wet boxes. We drove 10 hours and through some rain. There must have been a hole in the top of the van that let water inside. We were lucky that the boxes that got wet did not have damaged items inside.
JENNIFER L.Customer service coursety , friendly and helpfu A great set of people
Alfreda J.I was unable to access the website to pick up my truck at the designated time. I am not the only customer that had this issue. Therefore it put me 15 hours behind schedule as I had to wait until they opened the next morning at 9 am. Other than that the customer service and on site employee was great.
Rhonda G.Very courteous and helpful.
Camilo V.The young lady that helped us was extremely energetic and helpful..
Jon G.good
KENNETH G.A bit of a puss but good otherwise.
Mark B.BEST experience EVER renting uhaul equipment! I chose this vendor because of opening hours as they corresponded to our specific need, but I will always use this location in the future even though it is a little further away. Excellent customer serviced!
Patrick A.Staff very friendly and professional
CALANDRA K.This last truck we ended up stuck with was absolutely nasty on the inside and stunk so bad we had to go home and clean the inside before I would even get back in it
Kelly W.Customer service was outstanding
Jean K.See why the check engine light is on and fix it. Make it known that there are a lot scratches and scrapes and it is slow to shift in to the next gear âš™ï¸ but the people who work there are very nice and helpful 😀 👍 we didn't do a work around the truck together but I did one and took pictures of all the things I mentioned already 😀 the building was nice and clean and so was the parking lot 😀 oh and very important I have never broke down in a truck 🚚 that I rented and I will always be a customer 😀 of uhaul I've never had a problem 😀 😊
Cheryl S.I forgot my hitch pin, so selling those would be nice.
Paul K.Everything was explained clearly, very helpful!!
Lynn C.Don't move pick up locations around and keep multiple pick ups at the same location
jim N.Very helpful and friendly
James E.Rude Customer Service. The person who helped us when we picked it up and dropped it off, Luis, could not complain about how much he hated doing U Haul rentals. He even told us to go somewhere else next time. This place is giving U Haul a bad reputation as using them to represent their products. We will never rent here again or recommend. Thank goodness there is a U Haul 1 mile down the road.
Millard W.Very friendly man works there
Joann H.My phon (24/7) reservation did not work and instructions said to go in office. I was told my truck was at a different location! I couldn't do that. At the office, Louis was excellent in turning around the same size truck that was returned there. That saved the day for us and we got the truck back to him later that day. The 24/7 pickup system was a failure.
Frank D.Micheal and Luis were fantastic! Thank you for the help with the move!
Taylor M.