Customer Reviews for Midgard Self Storage Greenville
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

478 reviews

640 Sulphur Springs Rd   Greenville, SC 29617

(864) 246-6592

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(864) 246-6592

640 Sulphur Springs Rd
Greenville, SC 29617

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jennifer B 
Rating:
3.0

The location was fine. The website and app were awful. It asked for pictures then would reload and ask for them again multiple times. It wouldn't allow me to upload pictures of the preexisting damage or the return mileage. The inside had mud and crumbs and dirt all in it.

Tiffaney H 
Rating:
3.0

Customer did not leave a comment.

Pamela H 
Rating:
5.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

Customer did not leave a comment.

Aylin P 
Rating:
5.0

Customer did not leave a comment.

Aylin P 
Rating:
1.0

Rented the van, immediately upon opening the van door we were met with a strong dog odor along with a urine odor that was strong. The seats were covered with dog hair. It was horrible. I spoke to the customer representative and he switched out the van with another one. Well... That van was just as bad as the first. I went to a family dollar and got cleaning supplies to clean the drivers side and the passenger side. Please stay away. I spoke to the next customer representative upon dropping off the van the next day and told him about how dissatisfied I was with the condition of the vehicle when he asked me how was my experience 😳. All he said was ok. WoW!

Timothy C 
Rating:
4.0

Personal was extremely helpful.

Andrew D 
Rating:
5.0

Customer did not leave a comment.

Katrina J 
Rating:
5.0

Customer did not leave a comment.

Taunya G 
Rating:
5.0

Customer did not leave a comment.

Xavier W 
Rating:
4.0

The packing materials package we bought was at a different location than the truck. There was plen

Linda T 
Rating:
5.0

Customer did not leave a comment.

Roy M 
Rating:
5.0

Customer did not leave a comment.

Daisey F 
Rating:
5.0

I am 100% satisfied with the service they provided to me, Thanks.

SILVIO H 
Rating:
4.0

Customer did not leave a comment.

Joseph O 
Rating:
5.0

They were very helpful and friendly

Edward S 
Rating:
5.0

Customer did not leave a comment.

Christina K 
Rating:
4.0

Customer did not leave a comment.

George B 
Rating:
5.0

Customer did not leave a comment.

Andrew B 
Rating:
5.0

The customer service here was excellent. The gentleman was really helpful and really friendly. He went out of his way to answer all of my questions and help us with an issue we had.

Joshua C 
Rating:
5.0

Customer did not leave a comment.

Lisa G 
Rating:
5.0

Customer did not leave a comment.

Thomas J 
Rating:
4.0

Make return a little better

Eric B 
Rating:
5.0

Customer did not leave a comment.

Kristen M 
Rating:
5.0

No on was there when we returned the uhaul at about 2-2:30pm.

Matthew H 
Rating:
5.0

I enjoy being served is was great thank you 😊

Rachel S 
Rating:
5.0

Yes excellent

ALFRED H 
Rating:
4.0

Disappointed that the truck only had 1/4 tank of gas when we picked it up and the front seat was covered in dirt. Rear reverse light didn’t work. Employees were friendly and efficient.

Michelle D 
Rating:
5.0

One of the best experiences that I’ve had with renting equipment from U-Haul.

Craig R 
Rating:
4.0

Customer did not leave a comment.

constance m 
Rating:
3.0

Asked for insurance but was told that we declined it and I don't think that three adults against the employee who is very difficult to deal with

Carolyn W 
Rating:
5.0

The staff is extremely helpful - even offered cold water from the fridge due to the hot weather

Christopher C 
Rating:
5.0

Customer did not leave a comment.

Erika S 
Rating:
5.0

Customer did not leave a comment.

Jerry H 
Rating:
4.0

Customer did not leave a comment.

Manuel S 
Rating:
5.0

Customer did not leave a comment.

Donna F 
Rating:
5.0

Customer did not leave a comment.

Kevin C 
Rating:
5.0

Great staff!

Kenneth L 
Rating:
5.0

Customer did not leave a comment.

Jeffery M 
Rating:
4.0

My experience was great! Very helpful and accommodating!

Dianne F 
Rating:
5.0

EVERYTHING about the rental experience was positive! I'll be back.

Paul V 
Rating:
4.0

Customer did not leave a comment.

mitchell b 
Rating:
5.0

I originally made reservation at Grove Road location as it is ~2 miles from my house. I showed up at 9:30 for my 9:15 reservation and was told (without apology) that Grove location did not have my reservation and I would have to drive 15-20 minutes to Midgard. I then inquired about returning to Grove location and was told that would be $90 additional charge. At no time did anyone apologize for screw up, inconvenience to me, time/gas wasted driving to Midgard, etc. I thought Grove customer service was as bad as I've seen lately. Midgard was great to work with but that was not my preferred and reserved location. This experience was very disappointing.

lynn s 
Rating:
5.0

Customer did not leave a comment.

Matt K 
Rating:
5.0

This location was better than the last location that we got our U-Haul truck from. Customer service was even better.

Sherry W 
Rating:
5.0

Everything was great thank you and keep up the good work, the employee was the best,friendly staff I have ever met at a storage facility

Rachel S 
Rating:
5.0

Customer did not leave a comment.

sheila p 
Rating:
5.0

Customer did not leave a comment.

Hailey H 
Rating:
5.0

Customer did not leave a comment.

Casey H 
Rating:
3.0

Too expensive!

Rudy M 
Rating:
5.0

We had a last minute need for a truck or van in order to move some large items. Midgard Self Storage made the process very easy, the attendant was super helpful and thorough. We'll definitely return to this location should we need their services in the future.

Sean R 
Rating:
4.0

Thank you.

JDC C 
Rating:
5.0

Customer did not leave a comment.

Argentina M 
Rating:
5.0

Customer did not leave a comment.

Stephen T 
Rating:
5.0

Extremely nice and helpful staff Will definitely recommend to others!

Kelly W 
Rating:
5.0

Michael was very accommodating and thoughtful, especially since I have an disability. Living on SSDisability my budget is tight and Michael was very understanding with my situation. I would highly recommend using this place for your moving needs!

Tina H 
Rating:
5.0

Excellent customer service!

Laura O 
Rating:
5.0

The truck I rented was clean but inside of cab had a very strong smell that it had been smoked in a lot. Fortunately the few days I had it, weather was good so I was able to put the windows down. Other than that everything went smoothly.

Wayne L 
Rating:
4.0

Customer did not leave a comment.

James S 
Rating:
4.0

Nothing

Linda K 
Rating:
5.0

Customer did not leave a comment.

Rachel H 
Rating:
5.0

Customer did not leave a comment.

Sharon S 
Rating:
5.0

Mike was very attentive and met all my needs. He was professional while explaining everything to me. However I did have a big problem with the original pick up location. The man there said they were not even associated with U-Haul and told me to leave.No apologies were given from either him nor U-haul phone service. This had put me way behind schedule and caused great anxiety.Original location was at PERFECTION AUTOMOTIVE AND DETAIL, 915 STATE PARK ROAD, GREENVILLE, SC 29609

ANTHONY H 
Rating:
3.0

Check engine light was on in vehicle, some minor damage to side of truck.

Jared F 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

Customer did not leave a comment.

Alejandro L 
Rating:
5.0

Customer did not leave a comment.

Dana K 
Rating:
5.0

Customer did not leave a comment.

Brian P 
Rating:
5.0

Customer did not leave a comment.

Brian P 
Rating:
5.0

Customer did not leave a comment.

Marcus M 
Rating:
5.0

Customer did not leave a comment.

Jason G 
Rating:
5.0

Customer did not leave a comment.

Claire S 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
4.0

Customer did not leave a comment.

ANTAR R 
Rating:
4.0

Wasn’t helpful answering questions. Didn’t know anything about the trailer I pulled for you all and the reimbursement program/process

Ethan C 
Rating:
5.0

The guys there are so helpful and knowledgeable.

MICHAEL F 
Rating:
5.0

The service was excellent....as...... The clerk was knowledgeable and professional.

Paul S 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

In contrast to the location in Brevard, the worker here knew exactly what he was doing and we had a quick and easy drop off.

Elijah T 
Rating:
3.0

Customer did not leave a comment.

Kameron G 
Rating:
5.0

Customer did not leave a comment.

Debra N 
Rating:
5.0

Customer did not leave a comment.

Kyle D 
Rating:
5.0

Customer did not leave a comment.

Argentina M 
Rating:
5.0

Customer did not leave a comment.

Thomas S 
Rating:
4.0

Customer did not leave a comment.

Angie S 
Rating:
5.0

Customer did not leave a comment.

JERRY M 
Rating:
5.0

Customer did not leave a comment.

bob O 
Rating:
5.0

Great service! I was able to drop off the truck without any delay.

Lisa W 
Rating:
5.0

The gentleman that helps us with our reservation was polite and very helpful.

Justina B 
Rating:
2.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

John H 
Rating:
3.0

The mobile check in was awful... it asks for someone to verify you as person to contact, then you have to wait for that person to get the call. That call never came! We ended up going inside, abandoning the mobile check in. We only needed the truck for a few hours, we returned it when we were expected to. Several hours later we get a text with instructions on how to check the truck back in...those instructions were not provided to us while we had the truck. Very uncomfortable process.

Rosemary R 
Rating:
5.0

Have used MidGuard twice in the past year. Both great experiences.

Steven A 
Rating:
5.0

Customer did not leave a comment.

SCOTTY T 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Randall F 
Rating:
4.0

More fuel efficient trucks. Overall not a bad experience. Pick up time after hours was very convenient.

Warren J 
Rating:
4.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

barbara l 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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