Dropped truck off after hours and lots was lit up and very clean.
RICHARD M
Customer Reviews for Midgard Self Storage Little River
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul Truck was picked up with 1/4 tank of gas and we were told to return it with 1/4 tank of gas which is unfair to the customer as it's impossible to know how much gas it will take to get to destinations while at the same time ensuring a 1/4 tank of gas is left in the gas tank. We had to leave more than a 1/4 tank for this reason costing us more money. The gas tank should have been full when we picked it up so that we could have filled it back up full prior to dropping it off which is the most accurate and fair way to do it.
RANDY BIf the company is going to remain virtual maybe add wifi that customers could utlize. My phone was getting horible cell service so uploading all the pictures took extremely long in my opinion.
Lawrence DThe virtual assistant is a bit strange. When we ordered the truck it took awhile for someone to connect, but it was on the weekend. I prefer a local person in the store.
MICHAEL AVirtual system was garbage….app not downloading, pics not accessible to app etc, wound up having to have site manager run everything thru his computer. Will never use uhaul again and will tell people to steer clear.
CRAIG LWhere do I begin. Took 4 hours past my rented time to actually get the uhaul. So they had us sitting there at 3am for hours!!! Then the uhaul was all jacked up. It was making a god awful sound. I spent well over 200$ in gas. The mileage kept bouncing around so now they’re charging me for that…. Run from uhaul. Go to Penske or ANYWHERE but uhaul
TABITHA WNone
Steven GGreat experience, clean, exceptional vehicle
Betty MThey were very helpful,and really nice,this has been a difficult move and being treated with such curiosty matters.
sherry SThe guy that help me was Great!
Robert WThe location is great - but UHAUL itself is awful - it's a lie that you can rent in the middle of the night without help from someone on the phone - and they are closed at that hour
CECILIA MI was charged $380 for dropping to a different location after calling and asking. Horrible company that I will never use again
Shaquetta JMidgard, and the initial place that I wanted to rent from did great. Apparently, the first place I wanted to rent from, which just around the corner, got changed and I didn't see it or get notified, so when I showed up, they didn't have a trailer for me. Pick-Up had been moved to a location 20 miles away. They called and got me a trailer at Midgard, only 7 miles away.
Rodney MVery pleased
linda eVery helpful and knowledgeable staff.
Lon WCheck in at pickup and drop off were very smooth and easy. Polite staff got the job done very efficiently. I will go back to this location again
Rolland DAll the people that I delt with were very helpful and knowledgeable. Good people and very happy with rental and storage unit that I have there
Ricardo RVery nice to work with him.
Susan BExperience was very stress free. I have no recommendations.
TIMOTHY Cvery pleased thank you
Richard KNo improvement required.
Barrie GDavid, the manager was very nice to work with. He was courteous and helpful. I will definitely go back there because of him.
Cory M.
Jodi HCustomer service was excellent.
Wesley PThey were very nice to let me keep my car there, so I wouldn’t have to find an alternate way home when I returned the truck
John CThe best customer service experience every...staff was amazing
Terry LNothing. I just became a repeat customer.
Sandra EVery nice facility
Eddie NThe original drop off location contacted me and was very rude and unprofessional. There was a mix up on the drop off location when I initiated the rental. I always use Midgard because I have developed a great relationship with them. I will never use A Personal Maid and Uhaul at 3314 Highway 17 North Myrtle Beach SC to drop off anything.
Mike Fnothing, everything was perfect
Joe CAfter hours. Drop off was fine!
Will OMy only concern was that the license plate on the trailer was old and not very legible. Other than that everything was fine. The employee at pick up was very friendly and efficient.
Jeffrey GThanks David.
ARIELLE ODave was really helpful, efficient & got me on the road! Return lady was also very nice 😊 Have a very blessed year! 🙏
DOUGLAS AThey met me at the door and it was a quick turn over of the truck
Michael OALL GREAT 👍😊!
DOUGLAS ANobody helped me either this or the other location
Adriana AStaff was very friendly and got me in and out in a timely fashion
Stephen CI was a previous Uhaul dealer and understand how tough it can be. But these people at Midgard were the best Uhaul dealer I have ever been around. Both people I dealt with were awesome. It will be the only Uhaul place I use in the future. Thanks for making everything g so enjoyable.
Robert TGet the computers up and running. The lady that works there is very nice.
Mark SThey were having wi-fi issues. They didn't have my order. They were not expecting me and didn't have the 10' truck. The woman working there was great and patient.We got everything straightened out. She was able to give me a 15' truck.
Carolyn KStarting gas level should be accurate at beginning. I had to pay extra for gas since it was recorded wrong. Not very happy about that.
charlotte wVery friendly and helpful.
Travis TTruck share check in once I arrived was not that easy to navigate. Could be simplified to speed up process.
Darrell GWaiting almost a hour outside trying to book the rental then waited almost a whole nother hour trying to give the keys to the person on site. And he was no where to be found. On top of that i never got my deposit back
Cece MGreat customer service!!!!
Andre REmmualla went out of her way to be kind.
Jo HGreat experience
Marie SNothing the Staff is extremely courteous and helpful the most helpful in the area
ROBERT WManuela was very professional & courteous. Her help with the trailer drop-off was appreciated.
RUSSELL A