Great Service
Customer Reviews for Midisland U Lock Mini Storage Partnership
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Midisland U Lock Mini Storage Partnership
It was easy to get the vehicle and they followed strict covid 19 protocols. Excellent service fast Pick up and drop off.
Upbeat, positive and helpful staff.
Great customer service
Great customer service, knowledgeable and friendly!
nothing your service is awesome
Excellent, personable service.
The staff at this location are amazing, all of them! Special thanks to Shakiya, very personable and explains well!
Although I arrived at 9:45 am I didn't leave until 10:25 am and I was the only one there because of Computer Glitches and training of a new Employees. I had to go through my info twice and then they just said we'll treat You as a walk in and you can just Go. When I got Back to pay they hadn't informed me That there was a higher mileage Rate On Friday. Had I known I would have moved on Thursday. Also, when a couple Came while I was Still there they weren't very welcoming to them either. I won't go back. I had a much more Pleasant and organized experience several weeks before at Budget rentals.
Thank You
The steering was really hard to do and the belts made a wining sound
Perfect in every way...very professional staff
I always have a good experience with this location
Make it easier for the staff in negotiating the system for one way rentals. i.e. I think they had to work hard to locate a vehicle that could go one way and be picked up outside the normal working hours. Excellent staff.
Service was great, truck was clean and everything well organized. BUT... the driving of the truck was not good, the steering wheel was not "tight" (not sure how to translate that) making the drive NOT comfortable at all. Overall it did work OK for the short time I needed the truck for, and the service was incredible, so I am happy with the end result.
I have always received excellent service at this U-Haul location and this time was again perfect, thank you to the staff and your Company for this. I will see you again shortly. Take Care.
Great service and rates built to suit specific needs. Vehicle was newer and well maintained. Pleased to do business here and will be back.
The whole experience was flawless. Thank you for making this so easy!! We would definitely use UHaul again and recommend your business to others. Also the reason we chose UHaul was your website. It had all the information I needed to make an informed choice and I followed up by booking by phone
It was just nice to have friendly and well informed staff.
Nothing to improve, excellent service all-around...thanks!
Service was great and the man I dealt with was very helpful. Truck ran well. No suggestions. Will recommend this location. Thank you
Quick, friendly service.
First time customer. Surprised that the experience went as smooth as it did.
Great location, very proffesional personnel! Fast and smooth procedure, I would use this location every time! Thanks!
I just checked my receipt, and there seems to be a $5 credit card charge? I don't understand what this is or why it wasn't explained to me.
Best uhaul location ever. Neat, clean and professional. Great service.
Was nice having a pleasant easy going place to deal with unlike errington location in past trying to rip off customer, highly recommend midisland
nothing. keep doing what you're doing
Don't change a thing!
Service was excellent. Great staff and equipment. Can't get any better.
Truck oil change light came on.
Very pleased with the customer service we received at this location!
I feel like I was scammed out of money, I was told the tank was filled to the top so when I refilled to take it back it wound up costing me an extra $25
Nothing, Very helpful and Courteous with addresses my issues, Thanks
Very professional
Warn customers there is a self return expectation and be upfront with the expected protocol.
the truck was dirty. The steering wheel was STICKY. The clerk drove it up, no gloves, no cleaning after she handled it. Covid-19 unacceptable. Also, I returned the fuel gauge to where it was and they charged me 23.05$ after saying I drove MERE 13.9 MILES. rip off artists.
They are the best and super efficient for everything. It was such a pleasure dealing with them!
Great experience! Friendly staff & very Covid-19 aware! Thank you!
I just want to thank the staff at this U-Haul location. From booking, pick up and drop off, each of the 3 staff members, were helpful, friendly and courteous. Rick was the fellow that was there at pick up, and a young guy that was on his way home, stayed to take care of the drop off! I wish I knew all of their names to properly acknowledge them! I will certainly use not only U-Haul for any moving needs and in particular, this location!
Great people and great service.
No need for improvements at this time I was happy .Friendly customer service even in these difficult times thank you.
Smooth move no haste great staff
Great customer service!
Buy better trucks with better engines. Better for gas. The trucks are so poor with mileage
Great help
This was the most seamless rental transaction I have ever done. Will always use this location first and will always recommend it to others.
The employees were extremely friendly and helpful. I would recommend this location to anyone.
smiles
Fantastic service, simple and straight forward explanations as well as wonderful fast customer service
All is well.
gas gauge showed full but still had to put in 43.00 with short distance
Excellent customer service, very handy location.
Location is not that well recognized, signage could be brighter? Both guys were amazing, friendly, efficient and professional.
The signage from the road was insufficient and it is not in a convenient place at all given I was paying .50 cents a km, just to get back to town. There should be a forgiveness threshold for kms in bad locations. But, I gave it full marks regardless because the people were so great.
Very helpful friendly and organized
keep doing what your doing, thanks.
Thanks, gents!!
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