Customer Reviews for Midtown Gas & Grill
(U-Haul Neighborhood Dealer)

45 reviews

120 E Main St   Boonville, NC 27011

(336) 551-3550

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 11 am - 6 pm

Services at this Location:

Contact Us

(336) 551-3550

120 E Main St
Boonville, NC 27011

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 11 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service!.Was easy to converse with and very friendly.

Christopher R. 
Rating:
5.0

Matt was great and customer service top notch

tommy E. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

Customer did not leave a comment.

Kimberly W. 
Rating:
5.0

Customer did not leave a comment.

Stanley P. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
4.0

Keep using this location for future needs

Ken P. 
Rating:
5.0

Aced the whole experience keep up the great work!!! Matt is super knowledgeable and helpful thanks a bunch!!!!!

Mickey B. 
Rating:
5.0

Customer did not leave a comment.

Miriam S. 
Rating:
5.0

Customer did not leave a comment.

Gerald G. 
Rating:
4.0

Customer did not leave a comment.

karen A. 
Rating:
4.0

Customer did not leave a comment.

Cynthia H. 
Rating:
5.0

The individual who check me in was outstanding. Very friendly and nice.

Roberta L. 
Rating:
5.0

Best location I ever rented from . Matthew deserves a raise in pay. I recommend it to any one.

David P. 
Rating:
5.0

Customer did not leave a comment.

Sherri P. 
Rating:
5.0

I loved being able to check in online & get so much of the paperwork completed before picked up my truck. Truck was super clean. Rental personnel were very pleasant and professional. Drop off was a cinch. Would highly recommend the Boonville, NC location.

Holly F. 
Rating:
5.0

Customer did not leave a comment.

angela C. 
Rating:
5.0

More 10 foot trucks available.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Terry T. 
Rating:
5.0

Customer did not leave a comment.

Dean H. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Carol H. 
Rating:
3.0

I was rerouted to pick up a truck in Boonville because where I secured my first truck pickup, in Elkin, was a total disaster. I had to drive 35 minutes to get to Elkin. In Elkin, I had a confirmed 15 foot truck for a one way route to Boone; when I went to pick it up, the man states he doesn't have any trucks available until the following day. So I called U-Haul who found a 26 foot truck in Boonville; so I drove an additional 20 minutes to that location. Once there, the staff was polite, but the “person who handles the U-Haul stuff was out of town” so I had to wait another 30 minutes for them to get him on the phone to confirm my pick up. I am so disappointed in this experience. I wish U-Haul would have contacted me to let me know the first location did NOT have a truck for me so I wouldn't have wasted my whole morning running around as I did.

anna H. 
Rating:
5.0

Customer did not leave a comment.

WAYNE C. 
Rating:
5.0

Great staff very helpful

Russell H. 
Rating:
5.0

Customer did not leave a comment.

Walter M. 
Rating:
5.0

Customer did not leave a comment.

Lora R. 
Rating:
4.0

Customer did not leave a comment.

Gord S. 
Rating:
5.0

Customer did not leave a comment.

Miles G. 
Rating:
3.0

It was not immediately clear where I needed to go to pick up the keys when I arrived. This location needs better signage indicating location of pickup for keys.

ryan C. 
Rating:
4.0

A little difficult to figure out where the office was

Bill D. 
Rating:
4.0

I drove 17 miles. I put in 4.5 gallons of fuel. The guage didn't move, and the " miles to empty" indicators showed less than when I picked up the truck. WHAT THE HELL IS UP WITH THAT?!?!?!. I made sure that it was known that I put fuel in the truck.

keith C. 
Rating:
4.0

Customer did not leave a comment.

Brenda B. 
Rating:
5.0

Extremely nice and very easy to deal with

Craig C. 
Rating:
1.0

Stated that my truck was able to pull a 6x12 trailer sms turned out it done transmission damage to my truck it started to pull and drag and when going up a incline it would rev up until about 30 mph them start kicking in. Come to a stop it would do the same thing. Got to destination and turned trailer in and trick still doing same. Auto repair place said it was the station on the transition that caused the damage.

mark S. 
Rating:
5.0

Customer did not leave a comment.

Bonnie H. 
Rating:
5.0

The experience was very easy and pleasant. The truck was in excellent condition and clean.

hobert E. 
Rating:
5.0

Just need to install jacks on the trailers so they will be easier to hook up and un hook..

marty G. 
Rating:
5.0

The drop-off was an easy experience with no hassle. Thank you!

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

Barry C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Customer did not leave a comment.

BRUCE H. 
Rating:
4.0

Customer did not leave a comment.

Brittanie K. 
Rating:
4.0

Customer did not leave a comment.

Bruce F. 
Rating:
4.0

Customer did not leave a comment.

troy S. 
No reviews have been submitted for this location.

Additional Services at this Location

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