Customer did not leave a comment.Steven G.
Migson Public Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Migson Public Storage, is ok but you guys UHAUL are ripping off the customers, I was charged for the fuel though I filled it. You robbed me, shame on you. It's a shame.... that you guys can't even provide a dolly in your equipment. If you guys feel that you are for the customers please return me my fuel charges that you charged me.JANAKI R.
Customer did not leave a comment.Jose A.
Customer did not leave a comment.Parththeepan T.
Dorothy was very helpful on my moving van rental. She was prompt at getting my reservation processed. Thanks for the great service!Russell C.
Very friendly and efficient service.Doug C.
Staff are very helpful and knowledgeable in all aspects,robert E.
Customer did not leave a comment.Uthaya Nidhi K.
Really helpful staffMuralikrishnan K.
Customer did not leave a comment.paul G.
Amazing customer service way above my expectations. Highly recommendedKelly B.
Customer did not leave a comment.Gilbert J.
Customer did not leave a comment.zein L.
Customer did not leave a comment.Lynn L.
Have many trucks of between 10 and 15 size.George K.
Customer did not leave a comment.Yohannes D.
Good service..wayne H.
Customer did not leave a comment.JACK O.
I have been using U-Haul services and equipment at the Migson Storage location in Scarborough for several years...never disappointed. Staff and equipment are top notch! Joanne MJoanne M.
Customer did not leave a comment.David G.
Person at facility was excellent to deal with making the whole process fast and simple.Simon T.
Customer did not leave a comment.MARCO S.
Customer did not leave a comment.Ashley H.
Customer did not leave a comment.Toriqul I.
Customer did not leave a comment.Dominique K.
No improvement needed based on my experience. Jeff who handled my rental was amazing! He was very friendly and welcoming! I will definitely rent from this location again. Thank you very much!KAH SHAWN T.
I seem to keep having trouble with online booking. I had to call to know if my booking was received. It was, but I never got the confirmation online. At some point I was able to log in to my account but kept being told my password was incorrect. Very confusing!Larry G.
Customer did not leave a comment.Ephraim L.
Customer did not leave a comment.Chris M.
Customer did not leave a comment.STEPHANE V.
The best uhaul location I have delt with. Thanks to Jeff for first class service I will be back.Leslie B.
I booked the van the day before. When i went to pick up the van i waited over 30mins to process the rental. Was told the system was not working.jason D.
Customer did not leave a comment.Akbar V.
Customer did not leave a comment.Sam P.
The people were fast and friendly, and ensured that the truck was available and ready to go. No improvements required at this location.wendy M.
Amazing service .really love the place and very professional and friendly environmentMUSHTAQ W.
Customer did not leave a comment.Clinton T.
Just keep truckin' !! Good location, helpful people.Peter T.
No need for improvement. Just continue doing what you're doing!Larry G.
I booked online for a time and they sent me a confirmation email with another time at another location. I guess its ok if its no time dependent. I called in and found another place closer by (not sure why it didn't book me there automatically). Please keep in mind you also have to fill gas after you are done. I was not told this until I picked up the key. So since I got a van it was 20$ + 0.6$/km + gas. May not be as cheap as you think. Service was good, truck smelled like hay and had a bit left on the bottom but overall not bad at.Mitchell L.
Customer did not leave a comment.Mohammed M.
There are hidden charges that appear after returning the truck and not mentioned on your website or any document. It is better to clear enough and advice you customers about these hidden fees. I had the opportunity to receive the same service with the same cost and the service provider offered the truck with unlimited mileage, a driver and one helper for the same price. Please try to be transparent and give a clear image to your customers.Amr E.
Jeff was fantastic during the entire rental contract. Will definitely recommend this location to others.Glenn J.
I have rented from the Bertrand Ave. Uhaul location numerous times and would never go anywhere else. A hidden gem!Deirdre T.
They're in good hands already! Casey is an amazing partner of yours and really valued me as a customer. Thanks...Gaurav S.
My pick up was at Scarborough. Drove to Niagara Falls where I moved. I could have had the truck dropped off at a Niagara location. to avoid the extra heavy charges. instead, I had to return the truck to Scarborough. from Niagara. and then charged the km fee. which was approximately 217 km, 0.69 cents per km. I feel cheated. Arent Agents suppose to render the same services as other Uhaul stations/locationsmarvin C.
It's all goodDerek K.
Customer did not leave a comment.Sam P.
The owner of thebrental place was very kind and helpful. Everything was fine no problems and no improvement is necessary.Hyen ok H.
Customer did not leave a comment.Abraham K.
The lady who helped me at the front desk was very personable. I enjoy talking with her. When I opened the back doors to load my stuff into the truck, there was a blanket and a dirty t-shirt in the back. Maybe make sure the trucks are cleaned before handing them off to a new customer. Other then that, great experienceRussellynn H.
Great roadside assistanceAndrew M.
Customer did not leave a comment.Julianne N.
Liked it the way it was!! Relaxed and very pleasant service and an excellent vanRonald M.
Customer did not leave a comment.Julianne N.
Jeff was very professional with us, he walked and talked us thru start to finish. first classLeslie B.
Dorothy was very pleasant to deal with. She is friendly and understanding. I didn't mind waiting, but it would have been good if there was another person to help me while Dorothy was dealing with another customer. Dorothy was working by herself.Emile T.
Customer did not leave a comment.Krishna R.
Customer did not leave a comment.Roxanne H.
Customer did not leave a comment.Shahalam C.
Customer did not leave a comment.tammy G.
I have used Migson UHaul many times and they have always been friendly and helpful. I would not go anywhere else for a cargo van.Deirdre T.
I was very pleased and the van was in tip top condition.Wojtek Z.
Customer did not leave a comment.Scott M.
Pleasant and helpful staff. Keep up the good work.RON F.
Customer did not leave a comment.Bruce M.
Customer did not leave a comment.Frank D.
Customer did not leave a comment.michele S.
Customer did not leave a comment.Kalliopi P.
Casey kemp was very helpful and delivered the truck in a timely and professional manner. I'll be back when I need another truck rental. Thanks DavidDavid C.
Cons: It literally smelled like someone had taken a shit in the front cab. We had to keep the window open at all times. There was garbage debris in both the cab & back compartment that should have been cleaned from previous use. Pros: Service rep was easy to deal with and on time.SHAWN M.
great staffSEAN D.
The owner is very friendly and helpful person. Overall delighted experience.Paresh J.
Customer did not leave a comment.Olga C.
I have booked 10' truck and informed that truck will be ready. However, i have gotten 9' van as the truck i have booked was given to someone else. As i had to move at that specific day i must accepted the van. As a result, i had to make 2 rounds, 40 km extra and lost 3hours. As i was paying to a helper 30$/hr i also had to pay 90$ extra. Even they gave me 35$ bonus still i have lost alot of time and money.Deniz Y.
Customer did not leave a comment.edwin M.
Owner provided excellent service. Definitely recommend. Already had the paperwork waiting upon scheduled arrival. Vans are well-kept. Thanks!Sam P.
Perfect. Dorothy was very niceXavier G.
She was really kind and we appreciated it. Thanks.Jeongwoo P.
Truck was good but the Migson Storage people were fantastic to deal with.Aeriol N.
Peter Segal was very patient and helpful. Need more people like Peter ????Kurt G.
The lady behind the counter was very polite and helpful.... trying to figure the most inexpensive way .... over all very happy and will definitely return when daughter #2 starts and finishes university..... 1 down 1 to go ... lol cheersjEFF G.
Great customer service, the guy working at this location was very helpful and friendlyRobert M.
The attendant was friendly and helpful.Beaudelaire S.
Customer did not leave a comment.Chryssanthi H.
Tried to overcharge me $100 on fuel, if I hadn't taken pictures of the fuel gauge when I left the truck I would have no proof I left fuel same as when I picked it up...Steve W.
Customer did not leave a comment.MARY G.
experience was amazingly fast and service was friendly. Definitely would repeat, much better experience then the Kingston road location.KINGFISHER C.
Location was fine. Uhaul website screwed up my booking then system problems booking. Then and truck was filthy inside. Had to go to 2 locations to bookNonie D.
Customer did not leave a comment.James B.
Where is the winter tire ????!! Im surprised how a big company like uhail missed to but winter tirekhaled A.
It was great. The guy that served us was very friendly and nice and explained everything to us. This was the first time I'd rented a truck so I was really impressed on how he handled it.... and the fact that I was assigned a truck so quickly... great job!Lynn L.
I left the truck with exactly as much fuel as I got it and I was charged for the fuel money. It was touching 3/8 when I got it and when I left it. This is really not fair!Ozgun A.
People prior to me used some kind of either meat or live stock, it was very smelly inside the van, but the lady was super nice and opened the store right on time, she was very polite and professionalMustafa siyar C.
The service at Migson is great! Just one comment: it would be nice if the vans were cleaned before picking them up. Otherwise very happy!michelle L.
It didn't matter to us, but the van smelled A LOT. I wouldn't want to use it for moving if I had a choice. Everything else was great.Vladimir N.
Great customer service, very clean and in great condition u-haul truck, very impressed and everything was great, no need to improve, your already on point with everything !Jozefa D.
I'd like to recommend that the interior of the cab and cargo floor in cargo vans be checked for debri, dirt, salt etc and cleaned as needed (prior to rental). Also a review on how to adjust mirrors & seats, how to add windshield washer fluid, where to find gas portal for refilling purposes, headlight switches, etc with customer as a part of registration procedure would be helpful. Also doing a preliminary walk-around to check and log existing dents and damages would be prudent. Service has always been great at Migson...have rented several times, will continue to do so...JMJoanne M.
Migson was great! I had a UHaul van reserved with another company who were awful and told me last minute that they couldn't guarantee my reservation (huh?!), so I had to scramble to find another UHaul location and Migson came through. Case, at the desk, was very helpful...I will definitely rent again through Migson.michelle L.
I just hope the price will be even cheaper.xiang X.