Need better training on computer. Service call was about check in time was unnecessary.David M.
Migson Public Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Scarborough, ON M1L2P4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The thing is the invoice value is diffwrent that i got. And the money deducted is different.Rohan K.
the mobile process is horrendous. your online process is not user friendly. finding the lock box was a big task - hidden under the rug, and hard to reach. also, there were no instructions that after entering the code, you had to flip and hold a toggle switch in order to open the lid. again this was difficult to do as the box was hard to reach and the number reels were not very visible. once all this was accomplished, i was able to be on my way. upon checking out, i had assistance from the staff at Migson. She directed me on taking the photo of the gas/mileage and such. This was relatively easy but I did not do it online/mobile - the lovely staff did it for me. Would I do mobile again? Probably not unless the time needed for pick up was outside normal business hours.LORRAINE L.
Excellent customer!!!! The lady that I met with went above and beyond to help me and was a pleasure to deal with. This location is now my go to spot. Thank you Migson on Bertrand!Kelly A.
The online/mobile check-in process needs improvement. The key for the truck was not where the online portal directed, and the steps to getting the combination to lock to unlock the cargo area and retrieve the key were out of order. The online process did not show me the combination so I had to wait on hold with customer service for 15 minutes before getting into the truck, resulting in a total loss of a half hour of rental time before I was able to drive away. Returning the truck was a bit awkward as well. The online portal said (paraphrasing) 'lock the back of the truck'. So I did. Then it asked me to photograph the cargo area, but I had just locked it up.Mike N.