Customer Reviews for Mikes Towing
(U-Haul Neighborhood Dealer)

547 reviews

1681 S Davis Rd   La Grange, GA 30241
(N of I-85 & I-185)

(706) 812-0811

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(706) 812-0811

1681 S Davis Rd
La Grange, GA 30241
(N of I-85 & I-185)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing, everything was great!

Trung V 
Rating:
5.0

Customer did not leave a comment.

Quanesha M 
Rating:
5.0

Service was efficient, friendly and the office was very clean and orderly. Great experience.

Mark S 
Rating:
5.0

Customer did not leave a comment.

Sara D 
Rating:
5.0

Awesome Customer Service!

Kendra W 
Rating:
5.0

Customer did not leave a comment.

Cheryl T 
Rating:
5.0

Customer did not leave a comment.

ALESIA S 
Rating:
1.0

Actually be a business

Calvin T 
Rating:
5.0

Customer did not leave a comment.

stephanie f 
Rating:
4.0

Customer did not leave a comment.

BRIAN M 
Rating:
5.0

Very pleasant experience.

jimmy n 
Rating:
5.0

Service was excellent from scheduling to drop off! The guys that work there were super kind to me.

sandy l 
Rating:
5.0

Amazing customer service! I walked in to inquire about a rental, and was immediately assisted. Would definitely recommend.

LaQuasha W 
Rating:
5.0

Mike has always ran a first class business and he knows how to provide customer service. When I made my reservation unfortunately Mike did not have what I needed. Per the website the dealer on 503 whitesville rd did so I made reservations with them. Just before I arrived they contacted me and said they had no vehicles at all. I explained I had hired movers that I had to pay regardless. I was told sorry. I went over to Mikes towing as they were openenig and even though they had several reservations they got a truck for me and saved the day. Thanks for the great service

James B 
Rating:
4.0

Did not meet with any personnel at this location.

KENNETH C 
Rating:
3.0

Customer did not leave a comment.

Van P 
Rating:
5.0

Wipers need to be replaced.

Cameron S 
Rating:
5.0

Nothing, everything was great!! Thank you Glenda Crowder

glenda c 
Rating:
5.0

Customer did not leave a comment.

Tarrusa S 
Rating:
3.0

To have to pay 125.00 to rent a pick-up truck for 2 1/2 hours is ridiculous. I only drove a hour away, and I returned the truck before time and could have rented a car for a couple of days for this price. This did not include putting gas in the truck. First and last time renting a uhaul, somethings are a rip off and this is one of those things. It was not the location, the location was a nice location. It was the U-haul pricing that I did not agree with.

antoinette m 
Rating:
5.0

The process was really quick and customer service was amazing!

Melissa B 
Rating:
5.0

Customer did not leave a comment.

Conrod B 
Rating:
5.0

Inside windshield was dirty from what appears dog nose prints. Other than that it was clean inside and out.

Adrian S 
Rating:
5.0

The Customer Service was great,and the staff was very friendly

Yashica S 
Rating:
1.0

Customer did not leave a comment.

keisha N 
Rating:
5.0

Customer did not leave a comment.

Alonso M 
Rating:
5.0

Customer did not leave a comment.

Jainey S 
Rating:
4.0

Customer did not leave a comment.

steven r 
Rating:
5.0

Customer did not leave a comment.

Beatrice A 
Rating:
4.0

Customer did not leave a comment.

Patrick L 
Rating:
5.0

Customer did not leave a comment.

taejun m 
Rating:
5.0

Continue as you are.

STANLEY J 
Rating:
4.0

Customer did not leave a comment.

KEVIN P 
Rating:
5.0

Customer did not leave a comment.

ROSALEE I 
Rating:
5.0

Customer did not leave a comment.

BILL M 
Rating:
5.0

Customer did not leave a comment.

Valencia T 
Rating:
5.0

Hire some helpful and knowledgeable people.Update the places that they send you to turn in stuff cause that’s on you!

MICHAEL C 
Rating:
5.0

Customer did not leave a comment.

Melicia T 
Rating:
5.0

Fast service and great customer service!

JEFFERY P 
Rating:
5.0

Very polite and professional.

Lamona C 
Rating:
5.0

Great service

Jeffery M 
Rating:
5.0

The representative was very knowledgeable and approachable!

tanisha f 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
3.0

The problem with our order was I ordered it over 2 weeks before I needed the uhaul. I chose AAA storage due to their office was open on Saturday and I wouldn't have to do everything thru my phone to get my uhual. When we got there, they said they didn't have my name on their list to pick up on 3/2/24. So she had to call someone and they said our truck was at Mike's Towing, which was was further from the other place we were suppose to pick up at. Then we get there and the offrice is closed. So in order to get our keys for the uhaul we have to go on the app and sign in and do all this crap that was really a pain in the butt.You need places to be open on Saturdays. Because it took us OVER AN HOUR to get our keys. By the time we down loaded pictures us and what location we were at and picture of the truck. Then we had to wait to be approved to drive the truck by downloading our driver's license for both of us. Since I order the truck the order was in my name. But my husband was driving the uhaul, so he had to down load his driver's license and wait to get approved to drive. It was VERY VERY FUSTRATING!! Then when we returned the truck, we had to sweep the truck out and take pictures of the back of truck, the front cab of truck, milage odometer reading, and how full the tank was full. This was all ridiculous and too much effort. It would help tremendously if you would hire people/companies that are open all day on Saturday. We will NEVER EVER use Uhaul again. We told everyone we know, how much a pain in the butt the whole ordeal was to pick the truck up and to return it!!

Kim G 
Rating:
5.0

Excellent Service!

Angela P 
Rating:
4.0

Customer did not leave a comment.

Reyna E 
Rating:
5.0

Customer did not leave a comment.

Rusty W 
Rating:
5.0

We could not find the assigned location for drop off so Mike's was closer anyway.

LaJuanzo D 
Rating:
5.0

Easy rental process!

Susan M 
Rating:
5.0

Easy transaction and friendly service.

Justin L 
Rating:
5.0

Customer did not leave a comment.

Young K 
Rating:
5.0

Great trip and ride for sure!

dawn c 
Rating:
5.0

Discount for once a month rental. I go to this location evert month since last March and rented the 15 ft truck. We are a non profit church feeding the homeless and less fortunate. My name is Dexter Winston. My email address is southernman48197@gmail.com. 706 333 5812.

dexter w 
Rating:
5.0

Best rental place for uhauls I've ever been to

BRIAN M 
Rating:
2.0

Customer did not leave a comment.

Laparrious C 
Rating:
5.0

Customer did not leave a comment.

Allen D 
Rating:
5.0

Customer did not leave a comment.

Torekia C 
Rating:
5.0

Customer did not leave a comment.

Yuri R 
Rating:
5.0

Great customer service I highly recommend

Sean H 
Rating:
5.0

Customer did not leave a comment.

Jeremy W 
Rating:
5.0

Customer did not leave a comment.

Crystal P 
Rating:
5.0

Customer did not leave a comment.

carlyn d 
Rating:
5.0

Customer did not leave a comment.

Michael D 
Rating:
5.0

Did everything through the mobile app and it took over 30 minutes to get my information verified. I was also charged for a dolly that I ordered but wasn't on the truck.

Sirriea F 
Rating:
5.0

Customer did not leave a comment.

Rodney P 
Rating:
5.0

Great customer service and I was in and out of there fast.

Aja W 
Rating:
5.0

Customer did not leave a comment.

Younghwan L 
Rating:
5.0

My experience with this company was excellent. I have used them before and every time has been great

Everette B 
Rating:
5.0

Customer did not leave a comment.

Kayla B 
Rating:
5.0

Wonderful customer service and a quick process.

Diana W 
Rating:
5.0

Customer did not leave a comment.

Meyonia H 
Rating:
5.0

Customer did not leave a comment.

PENNY P 
Rating:
5.0

Customer did not leave a comment.

Ivan E 
Rating:
5.0

Great service

JOE G 
Rating:
5.0

Customer did not leave a comment.

Sharon B 
Rating:
5.0

Customer did not leave a comment.

Donna B 
Rating:
5.0

Dan (I think his name was Dan) was awesome.

Jongelyn S 
Rating:
4.0

Customer did not leave a comment.

Dexter L 
Rating:
5.0

Nothing

CAROLYN R 
Rating:
5.0

Customer did not leave a comment.

Debra B 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Great experience

Debra R 
Rating:
5.0

Customer did not leave a comment.

Dontavius B 
Rating:
5.0

Very good.

Sokhyun J 
Rating:
5.0

Spence was awesome!

Amy P 
Rating:
1.0

Broke down uhaul. Long wait time. No communication. No response to issue , no compensation no nothing when I wasted money & spent even more money paying movers, just to send them home because the truck was down FOR hours!

Tikirra W 
Rating:
5.0

Though Mike didn’t have paperwork for my truck and trailer to be delivered there, he was very accommodating and was able to receive both. Made my move much easier.

Patricia C 
Rating:
5.0

I had little problem in having electronic access, I hope it will be better next time

Deshbir S 
Rating:
5.0

Not sure I was totally satisfied

linda m 
Rating:
5.0

Friendly staff very clean rental.

Walter R 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
3.0

Customer did not leave a comment.

Breanna J 
Rating:
5.0

Great customer service and downright good people. Uhaul needs to send this location a few hand trucks. Other than that I was very pleased with my experience.

Paul V 
Rating:
5.0

Always a pleasure to do business with!

BRIAN M 
Rating:
5.0

Customer did not leave a comment.

louann h 
Rating:
5.0

If you give someone a price on a reservation estimate, follow it.

Sherry S 
Rating:
4.0

I like to deal with people not apps . It was very nerve wracking to use the app

Jack H 
Rating:
5.0

Very good.

Sokhyun J 
Rating:
5.0

Customer did not leave a comment.

Anita P 
Rating:
5.0

Have always, and will always rent from Mike’s Towing. Can always count on a clean, reliable piece of equipment, and the best customer service in this area.

Joshua P 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Trucks for Sale

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