Customer Reviews for Mile Stretch Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mile Stretch Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Tiffany G. on

Rating:

There was no one on premises during drop at noon. And I was charged an extra $17 for gas that I'm certain I had already replaced.

William H. on

Rating:

Customer did not leave a comment.

Tyler B. on

Rating:

Customer did not leave a comment.

Thomas S. on

Rating:

The truck that I rented purr like a kitten and very comfortable compared to U-Hauls of 20 years ago they felt like they were going to flip back then but clean comfortable seating very very good experience. I would recommend this location to anybody who ever asked about using U-Haul

John W. on

Rating:

Great experience. No recommendations.

Raul G. on

Rating:

Customer did not leave a comment.

John F. on

Rating:

it was a pleasure to deal with this location...personable and helpful in getting the right equipment to fit my needs. A* - John Francis

DINO M. on

Rating:

Quick rental, no hassle. Did the job perfect. Dolly will be rented again from this location.

James P. on

Rating:

Customer did not leave a comment.

Charlene C on

Rating:

Super unprofessional... never go or send them any business again!

Michael M. on

Rating:

Can’t suggest any improvements as my experience was perfect from the online reservation through the return process.

. on

Rating:

When we tried to return this we had driven to three different locations to return the truck. This was the only one of help. Everyone else turned us away and said "we're full, try someone else" with no specifics. It would have been helpful if they could have helped us find a location that would take the truck.

Robert W. on

Rating:

Customer did not leave a comment.

KENETTA F. on

Rating:

Excellent service

jolene m. on

Rating:

Customer did not leave a comment.

KELLY S. on

Rating:

Customer did not leave a comment.

MICHAEL E. on

Rating:

Customer did not leave a comment.

James B. on

Rating:

Customer did not leave a comment.

Terri C. on

Rating:

Customer did not leave a comment.

WALLACE M. on

Rating:

Customer did not leave a comment.

Joe D. on

Rating:

Customer did not leave a comment.

Christopher S. on

Rating:

Cost of truck was expensive.

James H. on

Rating:

The gentleman who assisted me in the rental return was great. Very professional and explained the receipt process. Thank you.

Kevin L. on

Rating:

Everything was amazing, excellent customer service and pricing!

LINDA F. on

Rating:

Just keep up the good work.

Kameisha O. on

Rating:

Charged for gas but I replaced the gas to where it was

vickie u. on

Rating:

Customer did not leave a comment.

David W. on

Rating:

Renter made the paperwork easy and quick.

William T. on

Rating:

My uhaul had a check engine light on and tire pressure signal was on. Was not clean in the back of truck. Had killed 3 live cock roaches. Sun blocker was in view of my vision due to it being broke. Good thing it was cheap.

george M. on

Rating:

The uhaul truck had a flat tire when I got ready to use it that morning but everything worked out fine.

Stephen A. on

Rating:

Nice guys at the location VERY accommodating

Christopher S. on

Rating:

Customer did not leave a comment.

nicole e. on

Rating:

Trailer lights did not work. They told me it was my truck which I knew it was not so I went and changed the plug with a brand new one just to prove it was the trailer and it was. So I had to drive all the way back there to switch the trailer out with another. The guy helping was nice but the service is not good.

SCOTT H. on

Rating:

Customer did not leave a comment.

william l. on

Rating:

Customer did not leave a comment.

HARLAN M. on

Rating:

Customer did not leave a comment.

Anthony u. on

Rating:

Travis was excellent. Very helpful. The truck road great.

SCOTT H. on

Rating:

Customer did not leave a comment.

Christina W. on

Rating:

People skills and the computer needs to be easier for your staff to use.

Branden C. on

Rating:

The representative was great

Fady G. on

Rating:

The dolly that i rented its very dangerous, full of rust, i couldn't take it off the car easy with all that rust, i towed a car yesterday and when i loaded the car into the dolly, there is a metal on the trailer that is popping and it damged my tire, also when i took off the ramp of the trailer to load the car, it slides off the trailer and fall off, i had to bring someone with me to be able to lift it and put it in the trailer again, this is a poor service

Doug H. on

Rating:

Customer did not leave a comment.

Joseph M. on

Rating:

Rental and return was quick and easy

Christine M. on

Rating:

Customer did not leave a comment.

Thomas M. on

Rating:

Customer did not leave a comment.

charles p. on

Rating:

Customer did not leave a comment.

angel d. on

Rating:

Customer did not leave a comment.

Mark W. on

Rating:

Customer did not leave a comment.

Richard R. on

Rating:

Great customer service, even though I did an online pick and return the gentleman came out to make sure I was ok.

patricia j. on

Rating:

Customer did not leave a comment.

Anthony u. on

Rating:

Travis was great and really knew his stuff.

Michael M. on

Rating:

The staff was very friendly and efficient with the rental of the trailer. I have had nothing but good experiences with this location.

Malcolm J. on

Rating:

Customer did not leave a comment.

WILLIE D. on

Rating:

Great location, very friendly, worked well with myself and some other customers that I didn't know but heard their conversations as I was dealing with my transaction. Great experience!

Patrica m. on

Rating:

Service was friendly, quick and efficient.

JOE A. on

Rating:

Customer did not leave a comment.

Jonathan T. on

Rating:

Customer did not leave a comment.

terry b. on

Rating:

Customer did not leave a comment.

GEORGE ANN N. on

Rating:

Customer did not leave a comment.

ED W. on

Rating:

Customer did not leave a comment.

george h. on

Rating:

Customer did not leave a comment.

Patrick F. on

Rating:

Customer did not leave a comment.

Magda P. on

Rating:

Customer did not leave a comment.

YOUHANNA Y. on

Rating:

AC wasn't working check engine light was on dirty truck

Alan S. on

Rating:

Customer did not leave a comment.

Robert C. on

Rating:

Customer did not leave a comment.

THOMAS C. on

Rating:

Customer did not leave a comment.

suzanne W. on

Rating:

Customer did not leave a comment.

dave s. on

Rating:

Nothing, everything is quite good.

Sean M. on

Rating:

Customer did not leave a comment.

Jesus R. on

Rating:

Customer did not leave a comment.

ALAN H. on

Rating:

Vehicle area small. Need more space for parking + rental units.

KEITH a. on

Rating:

Customer did not leave a comment.

Dawn B. on

Rating:

The left rear axle seal was leaking oil onto the brakes, the brakes were starting to act up. We noticed when it leaked the oil on our new driveway. If the problem isn't fixed & the oil continues to leak it will destroy the brakes completely-which could cause fatal consequences. My spouse that was the driver is a truck driver & has seen the issue many times. We did right a note with the key when it was turned in & called the next business day.

Scott b. on

Rating:

Customer did not leave a comment.

dennis f. on

Rating:

Customer did not leave a comment.

Frank C. on

Rating:

Customer did not leave a comment.

william m. on

Rating:

Reservation process was terrible. I received a call the night before picking up the truck telling me they had changed the location and pick up time. I spent an hour on the phone to correct the issue.

Kaliope P. on

Rating:

Customer did not leave a comment.

john P. on

Rating:

Customer did not leave a comment.

Kenneth R. on

Rating:

Customer did not leave a comment.

Victoria L on

Rating:

Very friendly! Thank you for the advice!

roger b. on

Rating:

Customer did not leave a comment.

Chris M. on

Rating:

Customer did not leave a comment.

CONSTANTINO S. on

Rating:

Customer did not leave a comment.

Steve K. on

Rating:

Customer did not leave a comment.

fayez k. on

Rating:

Customer did not leave a comment.

David I. on

Rating:

Awesome rates, equipment and service. Excellent experience!!!

rodney C. on

Rating:

That took care of us he was very nice helpful me explain everything so I will recommend it because of his great personality friendliness , and excellent customer service

THOMAS B. on

Rating:

Surprised about the .99 cents per mile - TV ads say 19.95 per day - never mention the mileage charge. For a 32 mile trip, that comes up to over $60 per day, not 19.95

Robert L. on

Rating:

Truck engine light on when recd and sun visor damaged. a/c not working correctly. Rep at desk was professional and courteous. However revealed condition of truck when giving me keys. Should have given me another truck in correct condition not acceptable. No offer was given.

Richard O. on

Rating:

The staff was friendly and kind, excellent service..

Thomas P. on

Rating:

Customer did not leave a comment.

samantha b on

Rating:

I wasn`t able to use the stprage. But the manager/owner was super nice.

PATRICIA B on

Rating:

very helpful when we arrived. no complaints

JAMES S on

Rating:

The facility is fine but didnt like having to pay 20.00 dollars plus tax for a lock and adminastrative fee. Again nothing is free.

STEPHANIE U on

Rating:

went there on saturday after making a reservation online. Was asked to come back in an hour and said they had to move boxes out of the unit I was going to rent.