Customer Reviews for Mile Stretch Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mile Stretch Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Kenneth S. on

Rating:

Nothing. Drop off was fast and easy.

Timothy G. on

Rating:

Customer did not leave a comment.

Daniel B. on

Rating:

Make sure trucks are clean and check prior to renting. Exhaust had a terrible leak i had to smell all the way. Not good or healthy.

Robert C. on

Rating:

Customer did not leave a comment.

Dan B. on

Rating:

Customer did not leave a comment.

anthony W. on

Rating:

staff was helpful and friendly. Would used again this location.

Kenneth A. on

Rating:

Excellent customer service!

Angel V. on

Rating:

Customer did not leave a comment.

scott S. on

Rating:

Customer did not leave a comment.

Jason A. on

Rating:

Good to go!

Leonard R. on

Rating:

Customer did not leave a comment.

ROBERT C. on

Rating:

Very nice attendant after long drive from Md. to Fla he took care of unhooking the car from the trailer even set ramps . Couldn’t have ask for a better rental experience anywhere. Thanks to both locations top notch job on both ends ????

keith K. on

Rating:

Customer did not leave a comment.

Linda K. on

Rating:

Employees were very helpful and knowledgeable.

Jason R. on

Rating:

Customer did not leave a comment.

Erik T. on

Rating:

Friendly staff

William T. on

Rating:

Customer did not leave a comment.

John L. on

Rating:

Customer did not leave a comment.

Lisa P. on

Rating:

Took 45min to get the truck keys. Even though I had already booked online and checked in online at 10am. Very unacceptable.

ronellda D. on

Rating:

From point of me turning or st least trying to turn in with a man screaming that I was supposed to have brought it a day earlier saying I was a day late, to he can refuse me dropping off at his location, to he hates working weekends because this is the shit he has to deal with! Say fuck this and that! Til I did same to him and called your customer service line. Was told someone would contact me about his behavior towards me and my daughter

Claire A. on

Rating:

I found nothing that needs improvement..You have a clean location with the most friendly and accommodating U-haul business services I have ever dealt with...I could not ask for more..I will continue to use THIS location for any U-haul service I require, and will recommend THIS location to should I find anyone needing a U-haul in our area!! Keep up the great work!!!

Mary C. on

Rating:

Customer did not leave a comment.

Rosemary G. on

Rating:

Excellent experience..... would definitely recommend

Roger M. on

Rating:

this location is FULL of crap!!!! when I returned my truck I made sure it was spotless... they said I left dirt on the floor and charged me $26.75 to vacuum. I have been a LONG time renter with Uhaul… this location just caused me to stop all future business... I had 3 reservations in Oct. that I have canceled due to this place. I have NEVER been robbed by Uhaul before and I NEVER will again

Rob L. on

Rating:

Have just a few more cargo vans available. Limited supply almost made me go elsewhere.

Deanna W. on

Rating:

The truck smelled heavily of smoke I have asthma and I would definitely ask if there are non smoking trucks available next time. Other that I would say I was pleased with service overall.

Walter D. on

Rating:

Buen servicio y personal que lo atiende

TIFFANY R. on

Rating:

The young man who assisted us was very polite, knowledgeable and provided a GREAT experience!

Terrence H. on

Rating:

I had a commitment for a 4x8 a couple of weeks earlier. I arrived to find out that they only had 5x8. I called several u-haul locations and found Mile Stretch and reserved it. The man at the counter apologized and said he would give me the larger one at no extra money. I only had a small couch to move. That taller trailer cost me an extra 1-1/2 tanks of gas more.

Dayrel M. on

Rating:

Customer did not leave a comment.

JOSEPH A. on

Rating:

I needed a trailer for a very important delivery and gave them almost no advance notice. Ron and Travis found me one within two hours. Everything went smoothly. Good job, thank you!

Deidra K. on

Rating:

Customer did not leave a comment.

Duane A. on

Rating:

Customer did not leave a comment.

Richard G. on

Rating:

both tires needed to be replaced they were bald. Thank goodness i had until the next day before i needed to travel. i did call 1800 go uhaul and service to replace tires was dispatched right away..

DONALD F. on

Rating:

Ron & Travis have been extremely pleasant & helpful. I would recommend them to anyone with valuable item needing storage. I stored a 74 VW Beetle in a 10 X 20 and felt it was safe.

kyle w. on

Rating:

Great storage facility

AMANDA B. on

Rating:

No comment.

ANTHONY S. on

Rating:

Easy 24 hour access, yet still secure.

CHARLENE C. on

Rating:

Super unprofessional... never go or send them any business again!

VICTORIA L. on

Rating:

Very friendly! Thank you for the advice!