Truck reeked of cigarettes trailer was missing g the light harness and straps did. It work had to pull over every 20 minutes and tightenJoseph T.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ADAMARLIN A.
It was a rainy the day before so was not expecting outside to be clean however, there was an empty bottle left in the cab from the last customer. I was not expecting the cost to be so high but I guess that is to be expected. Not upset at all with the cleanness or the cost just mentioning it. The staff was friendly and knowledgeable and I would definitely recommend this location.Jeff T.
Customer did not leave a comment.cezil H.
Customer did not leave a comment.Rory S.
They changed for late return, that's not fairKelvin H.
Customer did not leave a comment.Jose D.
Customer did not leave a comment.Marshal D.
Customer did not leave a comment.RAYMOND L.
Very Professional and courteous a pleasure to do business with.Charles J.
The staff at Miller Rental where courteous and very proficient it was a Pleasure to do business with themCharles J.
I rented the van for 1 day and was charged for 2 days....I picked up the truck at 2:36 and brought it back at 2:30....they charged me for bringing the truck back at 3pm....otherwise everything was fineCuthbert H.
Customer did not leave a comment.Rodney F.
The truck no Air conditioning !Hsiangmao H.
Great customer service Will use this location to rental needs again They were friendly and well train d in all moving mattersMartin E.
Would love to see a price decrease in the mileage. Thank you for the service.Pudugrama N.
all goodLISA B.
Was overcharged and when I called they just brushed me off.sonya H.
Customer did not leave a comment.BEN B.
easy to pickup, easy to return.JONATHAN D.
Trailer needed to be emptied of cardboard before accepting. Trailer air pressures on front axle were 30PSI. Neede to be corrected to 65PSIThomas B.
signage from the street and on the property was virtually non-existent. There really should be more signs pointing to where the drop off should take place. I drove in, asked somebody, they told me the back of the property, I drove in towing a trailer and then had to back all the way out again with the trailer to park. A few signs would have made a huge differenceMICHAEL S.
Customer did not leave a comment.John P.
Customer did not leave a comment.Laurentee B.
The DROP OFF LOCATION SHOWN ABOVE IS WRONG! The trailer was left at U-Haul on US Rt 1 in Edison. The e-mail stating that the trailer had been returned was not received until late in the day. The check-in time is shown as 6:45 AM but the e-mail wasn't sent until about 4 PM.john R.
good placeJunda Q.
Customer did not leave a comment.MAX D.
Customer did not leave a comment.THEOHARRY D.
Customer did not leave a comment.charles R.
Uhaul keeps changing the location even after confirming thru emails. The fieldcrest location is out of way and inconvenient. The keys would not fit in the key drop box and I had to make extra 2 trips to drop off the keys. Still U haul charged the extra money, which is very unfair. Overall Uhaul service is below average and very very expensive compared to Ryders.durga B.
Great service.RAYNEL L.
As far as I'm concerned we had an excellent experiencetawana H.
Customer did not leave a comment.Linda O.
I rented a cargo van on feb 4-6. To say the interior was dirty is an understatement. It was toxic. The smell was unbearable. I tried driving with the windows open but even that didn't help. I took out the cargo liner in an effort to try and mitigate the odor and the flooring was covered in insects and there was some kind of liquid in the side door jambs. I took it back as soon as possible on Monday, earlier than I originally planned. I informed Eric of these issues upon return and he told me I should tell uhaul. I have pictures documenting these issues. I will not be renting from uhaul again!JOHN D.
It was hard to locate the location, may be more signs on the roads might help.Harish Kumar A.
We had a problem at the start with Uhaul! We will never use your services again! First of all I selected desired location and time of 9am in Piscataway, and I got an immediate confirmation that that truck is available at this location. The day before that the truck pick up I got a call that it's only available at a 10am and in Edison, a different town! Now what kind of business is that? Why offer a services at a particular location and then after we pay say it's not available? This happened last time we used Uhaul, but I figured its just a selected incident. But it seems as if this is how you guys do business. Shame on you! Then I call to complain to Uhaul and the only thing they can do is offer us a pick up the day before at the location that is not convenient to us. I took that offer, since I had no other choice. Then we go to pick up the Uhaul truck at the Edison location and we were just driving 2 minutes away. We call the place to let them know that we are coming to pick up the truck so they can wait for us. They said they close at 5pm and that they would not wait for us. What a shame, and terrible business, could not wait 2 minutes after their work time. We got there at 5:02pm and all light off and no one there. I have never been treated like a rag. Will never do business with Uhaul and Miller Rentals AGAIN!!!!!.Jamieson S.
Customer did not leave a comment.deena K.
Customer did not leave a comment.allison T.
Extremely easy to work with and made our move much more smoother in the bad weather.Andrew F.
I would appreciate if the pricing is moderated further at least for rented equipmentSantosh A.
Customer did not leave a comment.Lorena L.
Customer did not leave a comment.Erica R.
Great experience. Available equipment. In & Out. Return was easy.Leonard W.
Men who helped us at location and on phone were very helpful.Donna Lee B.
Guys were great i had a guy jeff help me out and he was awesomealberto D.
Customer did not leave a comment.Antonio P.
Customer did not leave a comment.Dharti T.
Customer service was excellent , every buisness should function this way. Will be returning.john C.
They went out of there way to hook the trailer up to the truck. The uhaul where I dropped it off said that that is not general policy. So they went above and beyond what I expected.Sharon K.
Customer did not leave a comment.Anuj S.
Customer did not leave a comment.Ganesh E.
Customer did not leave a comment.Thomas O.
Have the site open for 4 hours on Sunday. Happy with another smooth transaction.Dinesh P.
I am beyond satisfied with the experience i had i managed to take care of everything i needed to transport. well doneLeonardo D.
Customer did not leave a comment.Iain B.
Jeff has great customer service! I called many locations to rent a car transport and was told that they didn't carry them. When I called Millers even though they didn't have them, Jeff took the time to offer to make a reservation at the 800-GOUHAUL so that someone else can contact me about the rental.maria R.
Friendly, efficient service. Good equipment. Highly recommendedMichael R.
Staff was very friendly and helpful.Brian C.
Customer did not leave a comment.Holden A.
We just dropped off the vehicle, which was pretty easy.Meredith Z.
Jeff was wonderful to deal with. I will be renting from Millers in the future.LARRY F.
Customer did not leave a comment.Robert E.
Very quick and smooth transaction. Once again, working with Jeff was a pleasure. Again , I wish this location had some Sunday hours for pickup or drop off.Dinesh P.
Customer did not leave a comment.dmitriy S.
My experience was amazing! It was so easy and convenient. The sales person was very friendly and thorough. The equipment we used was very clean and affordable. I would definitely use this service from this location if i ever needed to.JESSICA S.
I would like to receive my vehicle with a full tank of fuel. This way before I return the vehicle, I could just fill it up and return it. Otherwise, I have to remember how much fuel was in the vehicle and then I have to take a guess as to how much to put in. This last rental I drove almost 67 miles and I figured the vehicle should get about 12 mpg. I put in 6 gallons of fuel and I had to add more. It is not so terrible but it was time consuming. Other than that the location was outstanding and I will use them the next time I am in need of a rental!Michael A.
The same as the past 2 times a wonderful experience. The vehicles are showroom new. The staff is great!Eric M.
Jeff was extremely professional, helpful, and wonderful to work with. Our 2nd time renting with Millers was a great experience just as the first was!jennifer K.
The staff was very friendly and professional. The truck was very clean and in great condition. Miller Party Rental was in a good location. Thanksphil M.
Amazing customer service! Very nice people! I would definitely go to this U-Haul location again!Amanda W.
A very satisfied customer. Extremely happyedward C.
Customer did not leave a comment.George A.
Went over vehicle with us! Very efficient enabling us to get started on time. Very friendly and answered our questions.gary S.
i have a bad ankle staff helped me a lot they hooked up and unhooked trailer for me, would highly recommend themSalvatore M.
I had a great experience with Millers Rentalsâ€”everything from a thoughtful phone call to ensure my move was going well to a quick and friendly drop off experience. Keep up the great customer service!Camille B.
Customer did not leave a comment.Rachel C.
Customer did not leave a comment.Ran L.
Only small disappointment was that they did not stock mattress plastic wraps for king size bedsFABIO C.
Customer did not leave a comment.Martin K.
Fantastic experience. I was running late and Jeff was more than helpful and even stayed late so that I could pick up the truck.Judy W.
Wish they were open for few hours on Sunday. Jeff and Miguel are very helpful.Dinesh P.
Customer did not leave a comment.Robert C.
Jeff was excellent, best customer service ever!Alfred A.
Customer did not leave a comment.Valerie O.
The back of the truck could have been a little cleaner.The windshield wipers should be replaced.joe S.
Customer did not leave a comment.FAITH O.
Very friendly. Honest. Items available and very clean.LEONARD W.
Customer did not leave a comment.MIKE K.
excellent service 5 startsJOSE C.
Customer did not leave a comment.KEN O.
Jeff was very polite and knowledgeable. I liked the estimator on Uhaul Website.DINESH P.
Jeff was a tremendous help. He was very personable along with being knowledgeable in the paperwork & the equipment. The whole experience was positive which is very rare these days. Jeff was diligent in making sure everything was correct & is truly an asset to your company.brian K.
Very good customer serviceJose Q.
Customer did not leave a comment.Amr Z.
pick up and drop off was very easy. Recommended location!! Great service!FRANKLIN M.
This location people are good and friendly ... Supports lot. If I want u haul service sure I will go this location again...suryaSuryanarayana R.
Customer did not leave a comment.FRANK V.