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Ken A
Customer Reviews for Millidgeville Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Great spot and friendly service. First time, I'll be back! Ryan was very outgoing and helpful.
SHAWN FThe truck was good, but that man isn’t really suited for front desk work — his way of joking is very uncomfortable.
Haiguang YThey were friendly and helped me with lifting the heavy hook up.
GASTON JTo expansive
OSAMAH AThe Best. Great all the way .
BRIAN JAll good!
SHANE FGreat experience
JUSTIN MAndrew was fantastic and the price was great the equipment was ready the drop off was simple everything was checked before leaving properly very happy
ANDREW MThe gentleman who helped me was very friendly and helpful.
LINDA CVery easy to deal with, I would use U Haul again without hesitation
BARRIE LThe receptionist was very courteous. He even gave up his lunch break to assist me. When I walked in, he was in the middle of eating but quickly set his plate aside and began helping me. I believe the world is a better place because of wonderful people like this receptionist at U-Haul on Millidge Avenue. Thank you for your help.
Austin JThere is a particularly rude person who is not suited for the front desk in the early morning. However, the other staff member provided excellent service. For that reason, only, I rated average.
HUDSON GGreat customer service.
Guy LThe truck smelled very strong of smoke, and was not clean at all.
ASHTYN FNothing in my opinion
KARLA LGood communication skills. Great service. Thanks.
GERALD GI did not think that I would be charge $100.00 for under 240 kilometres. Bit of a rip off
JACK SBe friendlier
SEAN JEverything is clear
Talel hBest location to rent from. I have used them for years except 1 time and that one time was a nightmare.
KENT TNothing, it was perfect.
CURTIS NAll good
Sherry JGas was lower than indicated : check your gas before you move Van was dirty Tire pressue:56, 67, 62, 57 Warning for oil change on screen every 30 sec Tried to charge me one day extras :read your contract before you sign. Too smart to have professional ethic .
FOUAD AExcellent and friendly service. I would definitely use this U Haul location again!
BRANDON RKeep up the great work and service - it is a pleasure doing buisness with you
DANIEL RLittle add on service for a garage with staff who doesn't know how to log you out and in and overcharges you because of it.
THOMAS GI was completely ripped off. They seen a young woman walk in and took full advantage. They charged me $300 for a 15' truck for 7 hours. And the gas tank was on a quarter tank when I dropped it off, to fill it back up to the half tank it was originally at he charged me $60 for fuel on top of it.
KAYLEY DThe truck had weak breaks
Alexander NGreat service!!
IAN BIf I was able to find a vehicle at another location I wouldn’t have used this one . The vehicle was semi clean . The engine light was on and when I asked they said it needed a sensor and it would be fine . This location always seems to have issue when ever I rent .
John CGreat service and very pleasant experience.
Colin BExcellent service as always
Loretta DYou are providing excellent service, keep up the good work
David SI was charged for Moving Blankets which I did not receive. The back of the U-Haul smelled awful. As if garbage or fish heads were being stored in it. It was extremely foul.
Hazel CAlways grab mine at this location never had any issues, there was some dirt on the tow hitch from last customer but we cleared it off no problem
michael kGreat crew at this location!
Daniel LCustomer service was fantastic! They were super accommodating when I needed to extend the length of my rental. Will book here again if ever I need a uhaul again!
Nicole WMy husband and I had rented 2 UHauls and one was cancelled without notice. The location indicated this happens at head office level. This could have made for a poor experience. We were able to get a smaller unit. We will think twice before booking uhaul again.
Denise PCustomer service on the phone is rude. My truck was rescheduled for several hours later, which I can understand can happen; however, when I asked if there was any other alternative the man on the phone seemed angry about my call. I just wanted to know if there was any other possibilities, even if the answer was no.
Carlos AI rented a uhaul from manawagonish last summer and paid 50$ and was allowed to have the truck for 24 hours today I got a truck from Milledgeville from 10-230, filled up the gas and returned it clean and paid 77$ to rush in the rain
jordan aThe van needed to be swept. My son took a picture to ensure I wasn't charged a cleaning fee. I was charged $40.00 for insurance when I was told it was $20.00. I was charged $39.95 for a cube van that was supposed to be $19.95. The man who served us was rude. I would appreciate a refund but I don't want to deal with that man again. If feel if I call to dispute the invoice I will have to argue with him.
Grace MWas a good experience.
FRED WNot sure why there were bad reviews with this location. Staff were friendly and cracked jokes. Truck was clean and the whole pick up process was simple with the app.
JULIUS MGood staff. Good, safe equipment and competitive rates.
Dickson LUnfriendly rednecks who do not give the feeling of running a legitimate operation. Felt like I was making a mistake - maybe they were just really busy.
Jonathan Avery friendly people
Peter JVery helpful, friendly and engaged. With everything going so well, I have no comments for improvement. Thanks!
Jeffery LI used to having a great experience at that location until yesterday. I was made to get on my hands and knees to clean the floor of the van I just rented. Since when are customers told to detail vehicles? I will never use uhaul again for this. I could have went to enterprise and saved money.
Katherine GEven if vehicles are new, check the alignment. The van I used was wondering all over the road.
PHILIP MRadio was punched in and damaged. Was not advised of this until I called in to report it at which time I was told the entire truck was stolen sometime before I had it which made me feel uneasy about it. Other issues with truck. Damaged left upper mirror. Dirty windshield which wipers could not clean. Customer service could have been better but overall it was average. Nothing to write home about
Michael OThe two guys there accommodated us before the opening time. They are friendly with smiling faces. Going extra-mile and superb service is a mark of good business. However, the worst U-Haul dealer is P2P & Accessories in Rothesay, Saint John, New Brunswick Canada since after you are told to get your truck in a certain day, yet the truck is not available on that day.
Baeo G