ROBERT M.
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Customer Reviews for Minas TV
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Minas TV
COLM T.
Very efficient personable service
John V.
Pleasant experience. The brothers were very accommodating when my schedule changed. Thanks, guys!
VERONIKA Z.
Great costumer service
ekundayo E.
I was not told i was going to be charged for gas, i remember using a truck i 2019 and i only paid for miles and the let me understand that if it goes below 1/2 tank then i would pay for it but I did not use even up to a Quarter from full and i was charged $25 so am not happy.
yervand C.
This is my first time crawling this service and was pleasantly surprised by the customer service. The staff are very friendly and helpful. Everything was great! Big thanks to Minas TV !!!
miguel H.
You guys are nice, polite, and friendly. I just want to say that the only thing is missing are coupons and/or a discount for neighbors like myself since I just moved in this area...just saying!! Thank you guys for your service, and Yes..I will recommend to my friends!!
Ayler H.
Another good experience with this location! Would definitely recommend if you're looking for no hassle and good service
Ayler H.
We chose this Uhaul location over ones closer to us because of their good reviews and were not disappointed. Easy, helpful customer service.
Timothy Z.
This U Haul location is Staffed by very Professional and Courteous Staff. Highly recommend and will use in the future as my needs allow.
Alison C.
The original location I rented from was locked and the listed phone number not in service when I went to pick the truck up. Frantic, I contacted UHaul, who referred me to Minas TV. Thankfully, they had the truck I needed available less than a mile away. The owner was kind, speedy and efficient. I'm grateful for his help.
ravi K.
Agent is not friendly and send us back home first time saying system is down, after an hour he called us and said he can do from phone. Not a professional appearance even we did booked online and went there to pickup.
Cody B.
The dog inside was the best part!
Robert J.
The people at Minas are friendly and helpful. Truck was ready (and warm) when I needed it.
NATHANIEL E.
Mina's TV was everything I hope customer service experiences will be. We had problems with the contactless check in, so the gentleman working helped us out, even through some technology hiccups that required extra effort on his end. He made our drop off seamless as well. On top of all that, the "manager" on staff made sure we left with smiles. If you're in the area, I highly recommend.
TIMOTHY Z.
This location has very helpful and a professional staff. They went out of their way to make my experience memorable. I not only will use this location again, but strongly recommend to anyone needing a U-Haul.
Norm D.
Everything the brothers do is awesome
TANYA C.
Aram/Raffi Antablian excellent location very kind and professional establishment. 10 mins late for my drop off owner was very understanding. Great guy and hi to his Mom
Amy B.
Super easy, in and out, no hassle! Brand new cargo van too.
William W.
The staff was very friendly and helpful and the equipment was very clean and in great condition! It really helped my moving experience be an easier one. Thanks!
Sheri R.
Very quick and very easy. Will rent from there again.
Frank N.
Quick and friendly service!! Helped making moving day run smoothly!
robert P.
Courteous staff
Norm D.
everything was perfect.
Josephine M.
Thank you. See you again, Friday.
Edgar L.
Everything was good.
jacqueline C.
First time ever renting a moving truck and it went smoothly. Extremely happy with the customer service from the guy at Minas and the truck was very clean. Will definitely recommend and use again if needed.
HAYA S.
Mitas TV was an amazing person. so friendly and helpful. He showed us around and helped us pick the best choice equipment. I was referred to him by a happy customer and I would definitely refer more people to that location.
Nina B.
The owners, (brothers), went above and beyond good service. They were professional, respectful, and caring. Many thanks
Michael B.
Consistently nice and friendly. Easy in and out. Love it.
Norma N.
The man was friendly and fast! Recommend this location.
Hammed O.
Everything is perfect ok but they over charge me . 68 dollars supposed to charged in my account. It was 88 dollars was charged. I m not happy with that
Elizabeth B.
As I tried to return this truck, I went to the wrong location on accident, which was actually okay, because I needed storage and the location I went to had it. Uhaul offers a month of free storage, and I wanted to take advantage of that offer. The representative there told me I couldn't get storage and I'd have to come back another day, and told me if I return the truck to the wrong location I'm going to be charged a huge fine. So stuck between trying to find a place to park this truck in a big city and paying a fee for keeping it overnight, or just dumping my stuff in an alley and returning it...of course I had to ditch my stuff. I can't afford these fees they pile on. So. I ended up getting charged for the fuel I used to drive around looking for the drop off point (that was NOT the correct location - due to not being informed correctly) and ended up taking photo evidence of everything because of how horrible this experience was. I'm probably never going to rent a truck again. I'd rather hire a company for the money and stress spent on renting and paying the fuel costs.
Henry S.
Nothing. Efficient, knowledgeable, helpful, friendly, manager. Best experience ever at a U-Haul location.
Geoffrey Z.
The man at the counter was quick and thorough
Nathan R M.
They were very nice and fast and helpful.
Kawiya Y.
I had a great experience.
Dwight W.
Super friendly excellent customer service
Larinda M.
Naw
Dana P.
The gentleman was very pleasant and friendly. He added additional miles as I told him I might go over a few from what was originally agreed upon. I'd recommenced this location.
Chinelo I.
very rude and bad customer service
SUSAN A.
I made a reservation with mobile check in as I've done before at different u-haul locations. This location wanted to include in-person check-in with handing over the keys to the truck. I found this to be very confusing. If the check-in process had explained this it would have made more sense but instead the owners just popped up in the parking lot both when I arrived and when I brought the truck back. They didn't explain who they were initially and as I don't talk to strangers in parking lots as a general rule this caused unnecessary confusion. It also turned an already lengthy process into an even longer process which I found frustrating. I recommend the owners leave mobile check in to the app or if they are going to be involved to state that specifically in the instructions that are given in the app at the time of rental so renters know what is happening.
BERNARD B.
Owners were fantastic. Solid service!
Ismail E.
The gentleman at the store offers exceptional customer service
tina D.
simple and quick, very nice attendant@ Minas location. able to drop off after hours too
Eric R.
super friendly and accommodating staff!
FERNANDO T.
The owners were awesome they took me inn and met my needs asap since I had to be at the client's home at 10am he took me in a bit early so I could make it they went above and beyond for me thank you!
Atul T.
Maybe another staff member would help, to serve customers during "rush hour" periods. Otherwise, the gentleman at the store served me very well, and treated me with great courtesy. I appreciate his effort to do well for me.
Dan P.
Very helpful and friendly service. Would rent from them again.
Bradford K.
Great customer service at this location!! ðŸ‘
gabriel M.
Customer oriented and very supportive
jeff G.
I was very impressed with the very kind agent. (I believe he is the business owner.) There were a number of customers, and he provided us places to wait (with sufficient social distance), he always wore his mask, and he very helpfully answered all my questions.
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