Customer Reviews for Minas TV
(U-Haul Neighborhood Dealer)

1,266 reviews

6137 N Clark St   Chicago, IL 60660

(773) 596-1980

Location Hours

  • Mon-Sat: 9:30 am - 6 pm
  • Sun: 11 am - 4 pm
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(773) 596-1980

6137 N Clark St
Chicago, IL 60660

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 6 pm
  • Sun: 11 am - 4 pm
Special Operating Hours
  • 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

shivkumar S. 
Rating:
5.0

Nothing bad to say. Great service. No issues. Hassle free

eldin R. 
Rating:
5.0

Customer did not leave a comment.

Mark Y. 
Rating:
5.0

Great experience. Trustworthy, loyal, professional!

Curt B. 
Rating:
5.0

Owner was friendly, flexible, and explained everything well. Would use again in the future.

Kenneth D. 
Rating:
5.0

Everything was fine this is not my first time, I will go back again soon.

javier B. 
Rating:
4.0

Customer did not leave a comment.

Daniel V. 
Rating:
5.0

More signage direct to customers better

donnie M. 
Rating:
5.0

Check in and check out were incredibly expedient. It was easy to park the car. Great service.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Diane A. 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

PHILIP S. 
Rating:
5.0

Nothing it was a perfect experience

Dan S. 
Rating:
5.0

Terrific friendly people, so easy to work with. Truck was ready on time

Joanne G. 
Rating:
5.0

Customer did not leave a comment.

Ronald E. 
Rating:
4.0

Customer service was unreachable, the website allowed me to sign up for 24/7 pickup service which was not available when I got to the location. Luckily the store owner came in earlier than his posted hours and got me in my truck, but this was still later than my booked time. Please fix this issue.

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

Angelo T. 
Rating:
5.0

Customer did not leave a comment.

Alan Z. 
Rating:
5.0

This location is by far the best place I have ever rented a uhaul.

rob A. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Great service.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

Customer did not leave a comment.

mayen D. 
Rating:
5.0

Customer did not leave a comment.

HIMZO I. 
Rating:
5.0

It was perfect thanks Minas TV and U-haul!

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

Allyson B. 
Rating:
5.0

Customer did not leave a comment.

Norman D. 
Rating:
5.0

The rented me a truck. It worked.

Seth B. 
Rating:
5.0

Customer did not leave a comment.

Lawrence G. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

SARAH S. 
Rating:
5.0

Customer did not leave a comment.

Judith K. 
Rating:
5.0

A great experience! Raffi is the man!

Joseph P. 
Rating:
5.0

Aram and Raffi are awesome! Super kind and patient, thoughtful and easy to do business with. Always a pleasure!

Dana K. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

The manager was great!

Paula O. 
Rating:
5.0

Customer did not leave a comment.

Zachary A. 
Rating:
4.0

Customer did not leave a comment.

Edwin V. 
Rating:
5.0

Great customer service, experience, everything. Aram is so polite and easy to work with. Going to do this again next weekend! Thanks so much.

Dana K. 
Rating:
5.0

All went hassle free. Reserved online, checked in, drove off. Everything went quick and easy. Truck was very clean

Debra D. 
Rating:
5.0

This guy was great & hardworking. Very even & understandable! We give him thumbs up!!!

KEVIN T. 
Rating:
5.0

The folks who run this site are great. To be honest the UHaul app is cumbersome and slow, the photos of the Drivers License are a nightmare the system rejects them too much. This location makes avoiding Uhauls poor UI on the app possible.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Extremely helpful staff. Would rent from again.

Brett K. 
Rating:
5.0

Thank you!

Leilah O. 
Rating:
5.0

Customer did not leave a comment.

Gabrielle B. 
Rating:
5.0

Thank you!

WILLIAM C. 
Rating:
5.0

Great service

Lebema E. 
Rating:
5.0

everything was great, the people at Mina's are always friendly and efficient.

Judy K. 
Rating:
5.0

The gentleman who rented me the truck in the morning took care of me very quickly, even though other customers were begging for his attention. Very professional.

Atul T. 
Rating:
4.0

Location was hard to find since it wasn't a standalone Uhaul store (which we didn't realize before arriving) — a more noticeable sign would help. Service was quick and easy though!

Logan B. 
Rating:
5.0

Very friendly and helpful service !

dorothea T. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

The customer service is AWESOME and AMAZING! Very business oriented and professional. My experiences have always been well experienced. Without hesitation I would highly recommend this Uhaul business to all.

Esperanza D. 
Rating:
5.0

Customer did not leave a comment.

Abiodun O. 
Rating:
5.0

Easy checking in and out did the counter check in. Very helpful and friendly staff. Definitely will return.

Margie M. 
Rating:
5.0

Fast, Straightforward, Excellent Customer service, No hassle, Friendly.

sumit S. 
Rating:
5.0

Customer did not leave a comment.

Monuaye D. 
Rating:
5.0

Customer did not leave a comment.

Sarah B. 
Rating:
5.0

Customer did not leave a comment.

Jessica P. 
Rating:
5.0

Customer did not leave a comment.

ebony A. 
Rating:
5.0

The Minas Brothers continue to provide efficient and excellent service.

John R. 
Rating:
5.0

Customer did not leave a comment.

Ed K. 
Rating:
4.0

Customer did not leave a comment.

bereket G. 
Rating:
5.0

Customer did not leave a comment.

Norm D. 
Rating:
5.0

Customer did not leave a comment.

alfredo L. 
Rating:
5.0

Extremely easy process.

Julie T. 
Rating:
5.0

Customer did not leave a comment.

Ashlyn D. 
Rating:
5.0

process was much easier than expected...will def use again.

armando S. 
Rating:
5.0

Everything was great and easy. Nothing to improve I think.

nick N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

great and professional service, my recommendation

sasa L. 
Rating:
5.0

Everything was great.

Mark Y. 
Rating:
5.0

Always great service and equiptment at Minas.

Mark Y. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Your website sucks. I scheduled to pick up my truck online at 9 am—hired labor made arrangements—and when I showed up at 9 to get the truck you told me I had to wait until the store opened at 10. Thankfully the owner was there and took care of me. Your lack of professionalism could have cost me a fortune and ruined moving day. Your “agent” saved the day. 1 out of 10 to UHaul; 10 out of 10 to Minas TV.

Greg H. 
Rating:
5.0

I plan to use this company again

marva P. 
Rating:
5.0

The whole experience was easy and friendly.

Ellen W. 
Rating:
5.0

Friendly reliable service. No hassle picking up or dropping off and the truck was in great condition.

Jesse R. 
Rating:
4.0

I would Rent from this location again it was smooth and the Man was very nice. Thank you

Audrey S. 
Rating:
5.0

The guy was really easy going and made everything simple on a day that was high stress. Quick transaction. Will definitely use again. Thank you!

Alan B. 
Rating:
5.0

Have another person present to serve customers as they come in. The one gentleman who was there did a good job for us, but with multiple customers asking him for help, he may have been a bit overwhelmed.

Atul T. 
Rating:
5.0

Customer did not leave a comment.

OMAR V. 
Rating:
5.0

Lovely!

Dylan W. 
Rating:
4.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA V. 
Rating:
3.0

Customer did not leave a comment.

GRIFF B. 
Rating:
5.0

The web process to checkout a van was a huge pain.

Scott T. 
Rating:
5.0

Customer did not leave a comment.

mavis F. 
Rating:
5.0

Customer did not leave a comment.

FAISAL K. 
Rating:
5.0

This is the second time I have used this location in the past year and they are great with getting you check in and out and making sure everything is smooth and by the numbers. Will definitely use them again.

MICHAEL M. 
Rating:
5.0

Nice people

MUMTAZ K. 
Rating:
5.0

Customer did not leave a comment.

JOEL P. 
Rating:
5.0

The employee was absolutely great

TIMOTHY N. 
Rating:
5.0

Customer service was great and quick too. Thank you!

Hafeezullah M. 
Rating:
5.0

Customer did not leave a comment.

Elvira M. 
Rating:
5.0

They providing good service!! Thank you.

afshin B. 
Rating:
4.0

Quick and correct!

Willem B. 
No reviews have been submitted for this location.

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