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Hossein S
Customer Reviews for Minas TV
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super fast, easy to get to, and absolutely great self service. The equipment was in the truck. Clean truck and the gas tank wasn’t on empty like I have had at other locations. Keys and box were easy to find. Parking lot is a little tight but you can definitely get those truck out of it just take your time.
Catherine HA/C went out in truck during rental. It was over 90 degrees and humid.
Richard DThe team at the Mina's location always make it easy for me to pick up a van or truck and I appreciate the personal assistance they offer.
Bonnie TThank you
ANTHONY Aexcellent customer service, equipment in great condition, convenient location
Jennifer BThey were an hour late with our reservation
Hung HGreat
QAISAR AThe on line is not that good, the site is froze so many times, and you’ll have to start over.
RAZVAN BMy secomd experiance here in this location and its always worderful.
SUBBARAO SEverything was easy, friendly and affordable- truck was in great condition and the rundown/how to return the truck was clearly communicated
Jennifer RThe pick-up process was super easy, the van was very clean, and the folks at Minas TV were very friendly and professional. The only hiccup was the U-Haul site & app — it was super buggy and made the afterhours drop off frustrating. Fortunately,a representative was very helpful with making sure my rental/reservation was completed at no additional charge.
Catherine RMina’s tv u hale rental very professional customer service answer all your questions
NICHOLAS KNothing, staff was very friendly and helpful.
KEVIN CCustomer friendly
AKEEM AThis was the first time I've rented a 10' truck from U-Haul and I was very happy with how it all went. Ahmed at Minas TV was terrific and it meant a lot that he took his business as serious as he does. I could tell he takes very good care of his fleet, too. The price was perfect and everything worked out great. Couldn't be happier! Thank you!
GENE SSpeed, efficiency and customer service, 10 out of 10
JESUS MToo expensive! I spent more than 100$ for 2 hours rent!
Vadim KThe person who helped me (sorry, didn't ask his name) was extremely friendly and helpful. He made the entire experience a breeze!
Venkatshesh RI reserved for 2 furniture dollies and also paid for 1 mattress cover. As I am using self-pickup, these were supposed to be in the trunk when I pick up. But none of them were there. Also on the Google map this location should be open until 2p Sunday. When I arrived there 1p it was already closed so I wasn't able to pick up the things I ordered either from the store. Missing dollies and mattress cover caused me huge trouble during the move. Really bad experience.
JIANYU LIt was a great operation. Pick-up and drop-off couldn't have been easier.
KYLE LGreat experience renting a U-Haul here. Fast and efficient rental process and courteous owners. Highly recommend!
Chad Sfantastic
abraham lMinas is always very accommodating to their customers. They are my preferred rental source in Chicago.
DONALD CMuy buen servicio, agradezco mucho la facilidad para obtener el servicio
Sabastian CGreat customer service very professional!
DORCELLE MEasy and grow pickup - highly recommended for everyone.
Bhupen AVery friendly and explained everything I needed to know. We will use them again.
RICHARD CGreat to have in the neighborhood!!
LAURA TThe service and process of renting the U-haul was so easy. The gentleman assisting me was great and very accommodating. The price was also very reasonable! I definitely would come here again to rent a moving truck.
GABRIELA KI’ll do it again thank u
Jamaul BNothing, everything was perfect
CARLOS GI always use Minas for uhauls and am always satisfied! Thanks again!
SEAN SGreat experience thanks!
matt kYour app’s UI needs to be updated. Very slow and tedious to use, but the location and people there were great.
Carter CNothing
David JEverything was easy and friendly people. Feel Very comfortable.
FARUKBHAI VGreat service!
ROBERT CIn glove compartment Have a sheet with basic how to use truck. Set radio to AM or FM
DONALD CExcellent service
Vaibhav KGoogle made finding the storefont unnecessarily difficult, once I figured it out, everything was a snap. They couldn't have made things simpler or more pleasant. I was in and out with a van in less than 10 minutes after reserving online. It was clean and had everything I needed. I dropped it off that night with the keys in the drop box and my receipt was in my email the next morning (on a Sunday even!) A+ thank you!
THERESA MReserved online with in store pickup. Everything was as expected. Would recommend to anyone.
Tyler TThe owner is amazing at customer service. Super friendly, helpful, and pleasant.
TONY VBest UHaul pickup location I’ve been to. And I’ve moved a total of 11 times
Adam GTruck was clean and in great working order!
Dustin BAll very good. Raffi very good!
MARY RThe people over at Minas TV are great to work with and are very attentive and accommodating. 5 stars across the board!
EDWARD FRoof leaked into Interior saturated items
David MNothing
David JThe manager could have been be nicer. I had my 16 year old border collie with me that had just had a stroke that morning before I drove to Antioch with my items that I needed the UHAUL van for. She was incontinent of urine on his shabby carpet when I brought her inside for my receipt. He was very angry. She was euthanized that night. I was ill and found out the next day that I have cellulitis. It was a very sad difficult day for me and the manager couldn't have cared less.
JUDITH LPicking up from Mina's location is always smooth and efficient. Without doubt the best location on the north side that I've ever used. I would never go anywhere else.
Ian HThe staff at Minas are great. Very helpful and authentic!
Ross BNothing. Loved it all. So happy to have a U-Haul location so close. The proprietor was the best. <3
Ruth K