Customer Reviews for Miners Auto Sales LLC
(U-Haul Neighborhood Dealer)

254 reviews

2881 Pottsville Minersville Hwy   Minersville, PA 17954

(570) 385-1904

Location Hours

  • Mon-Thur: 9 am - 7 pm
  • Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 385-1904

2881 Pottsville Minersville Hwy
Minersville, PA 17954

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 7 pm
  • Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Quick and easy, drop off. Great service !!!

Patrick M. 
Rating:
5.0

I was a little upset because when I got in the truck it had a bad odor, and nothing was wiped. So I had to wipe and disinfected the truck. Other wise the service was fast, and I did not have to wait, and the gentlemen that helped me, was very nice and all the paper work was done fast Good Service.

Jacqueline M. 
Rating:
1.0

The owner arrived 10 minutes late, and had a personal conflict with the first customer of the day. He also made a personal phone call in the middle of helping me.

William L. 
Rating:
5.0

Great place to pick up/ drop off.

Michael A. 
Rating:
3.0

This is where truck was dropped off at the end of the move and it was late and they were closed so not much to say here one way or the other

DILLON R. 
Rating:
5.0

Customer did not leave a comment.

George O. 
Rating:
5.0

N/A

Tishea U. 
Rating:
5.0

The nice young gentleman who was in charge of the uhaul rentals was very nice.

Chelsea B. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Leonard N. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Tiffany G. 
Rating:
4.0

Customer did not leave a comment.

YOLANDA O. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

mariano M. 
Rating:
5.0

Customer did not leave a comment.

Rashaw L. 
Rating:
5.0

Best service I ever have in a u-haul location

Werlyn S. 
Rating:
4.0

Customer did not leave a comment.

DAMIAN S. 
Rating:
5.0

A+++ Service

Stanley R. 
Rating:
5.0

It was the best location and the service was the best.

Jacqueline A. 
Rating:
3.0

The office was closed due to carona virus. Dropped off without a problem.

John C. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Doris J. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Angela H. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Continue great service!

John C. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Everything was great. All went well.

Michael W. 
Rating:
4.0

Pick up was fine

John K. 
Rating:
4.0

Customer did not leave a comment.

Jackie H. 
Rating:
3.0

The location was fine and the salesperson was nice. The truck was old and made a lot of noises but did the job.

Nicholas F. 
Rating:
1.0

I dropped off at night. It was very dark and very crowded and difficult to find a place to park the trailer.

Laura M. 
Rating:
5.0

Customer did not leave a comment.

Sandra F. 
Rating:
5.0

Customer did not leave a comment.

TOMMI W. 
Rating:
1.0

I questioned mileage allotted because initially not what I was told. I told the man that and it wouldn't be enough. He said he was going off what he's told on the computer and told me to relax. This angered me. He told me I had to go to the gas station it was on empty. 4 miles to empty. I just made the gas station. The truck sputtered in. A quarter tank would've been expected. U haul made good by refunding money but at the time it was a huge inconvenience time wise for me.

Jaime H. 
Rating:
5.0

Customer did not leave a comment.

Bret M. 
Rating:
1.0

I don't like your service at all

Iyad K. 
Rating:
5.0

Customer did not leave a comment.

JASON R. 
Rating:
5.0

Equipment was well maintained. Everything worked as it should. Miners Auto Sales has a perfect location for dropping off and picking up.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Boris B. 
Rating:
5.0

Customer did not leave a comment.

george Q. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

People were friendly and I was quickly taken care of.

John T. 
Rating:
5.0

Customer did not leave a comment.

HARRY C. 
Rating:
5.0

Customer did not leave a comment.

Shannon W. 
Rating:
5.0

The location was great but the first trailer did not have working brake lights. Mike ran to Hamburg, to another business, on his own time, to pick up another trailer for me. That trailer also did not have working brake lights. The uhaul representative on the telephone was no help, as well as one of Mike's managers. I would absolutely do business with Miners Auto again but never ever U-Haul because of their unprofessionalism and unwillingness to help.

Courtney Z. 
Rating:
2.0

Uhaul itself the company we had issues with. Very u professional and not customer friendly service. We have been frequent customers.

Kyle R. 
Rating:
1.0

The key was not in the drop box. I got there at 7am for the 24 hour pickup. Didn't leave until 7:45 when the owner of the business showed up to unlock the actual building and get my key. Terrible experience. Also they did not have my furniture pads, which I paid for. Will be calling for a refund. Total joke.

Shane F. 
Rating:
4.0

NA

John K. 
Rating:
3.0

Easy to get to and find, however when I arrived to pick up the truck I saved I was greeted only to find my reservation was cancelled!!!! I spent 90 minutes on the phone with haul in the pouring down rain trying to get the reservation straightened out. This put me behind with getting the truck loaded and everything. I never got a break or anything for the hassle of getting the truck, no discount, free miles or anything after somebody screwed up! I disputed the charges only to have them “take” the money from my account for the full amount! Horrible the girl from haul got me set back up and reservation back on, but as I said- 90 minutes later... I thought they would've given me at minimum a discount or a day free or something for my trouble and hassle! I don't think I will use I haul again :(

BRIAN F. 
Rating:
5.0

Customer did not leave a comment.

GINGER G. 
Rating:
4.0

Customer did not leave a comment.

Jeremiah M. 
Rating:
3.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

Arthurjoseph R. 
Rating:
5.0

Nothing

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH D. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Customer did not leave a comment.

DONNA F. 
Rating:
5.0

The vehicle was great and the employees in the shop were friendly and helpful. However I noticed a stale smell inside, towards the end of day I had noticed the cigarette ashtray was full. When I had received my email as well about when to return the vehicle, it said it was "due back in 6 hours at 8:15pm" but I had rented it for 24 hours. Luckily I had actually returned the truck before 8pm that evening.

Danielle C. 
Rating:
5.0

Supply some moving items like some tie down rope.

NANCY A. 
Rating:
5.0

Let the customer know there is a window of time to pick up truck- we were running later than expected and missed our window

MICHELLE S. 
Rating:
5.0

Very courteous and overall great customer service.

Angela B. 
Rating:
3.0

Customer did not leave a comment.

Chelsea S. 
Rating:
2.0

I was there for over an hour to complete the rental when I already had an reservation. I was already on a time schedule and that backed me up on my move from the very beginning. I had reserved a utility dolly but they didn't have one so I had the pay the extra for the appliance dolly when I really didn't need it. I was told on the phone that the total charge would be $359+$10 for the dolly...no other charges. When I picked up the truck, they told me it was almost $450! Not happy!

EDWARD K. 
Rating:
5.0

Have used this location multiple times and everything has gone smoothly each time. No problems, guys are very helpful.

FRANKLIN S. 
Rating:
2.0

Car dolly was in need of servicing. My card used in the reservation was charged without being asked if that was how I was paying

Richard G. 
Rating:
4.0

Customer did not leave a comment.

noah B. 
Rating:
3.0

Get appliance Dollys

JOSEPH B. 
Rating:
4.0

Customer did not leave a comment.

Terrance V. 
Rating:
5.0

Got me the best price was very knowledgeable

dave J. 
Rating:
3.0

The truck was dirty and the visor on the drivers side was missing. It was the worst and dirtiest U-Haul I ever rented!

Jean C. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
2.0

Had to wait and hour for a pig tail connector to be made for the trailer which was incorrect the first time lost and hour of drive time and arrived at my location and hour late ! Never again will I rent anything at this location

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Z. 
Rating:
5.0

Quick abd knowledgable

STANLEY C. 
Rating:
5.0

very friendly and fast

marilee R. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON A. 
Rating:
4.0

Very nice people- wish they had opened earlier

glenda M. 
Rating:
2.0

Light out on trailer and couldn't fix it and trailer had tape over holes.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Ashley M. 
Rating:
4.0

Customer did not leave a comment.

Denise S. 
Rating:
5.0

Customer did not leave a comment.

Theodore P. 
Rating:
1.0

I rented a car trailer to toe a car home 280 miles. When I went to strap down the vehicle the straps were cut or worn too short to secure the vehicle. I had to purchase heavy duty straps to secure the vehicle to the trailer which was supposed to have the straps!

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Rating:
4.0

Renting a trailer with uhaul is much easier than in previous years. Thank you for the service and efforts to make it easy to move stuff. Michael. Cole

michael C. 
Rating:
2.0

Customer did not leave a comment.

Beth P. 
Rating:
5.0

Customer did not leave a comment.

Tykia B. 
Rating:
5.0

truck performed excellent, staff at Miners Auto was helpful.

ANTHONY D. 
Rating:
5.0

Customer did not leave a comment.

Darryl W. 
Rating:
5.0

to be honest..I don't think you've could have done anything better..we ordered a Uhaul truck from a different location the day before, gave them my credit card to hold it..to find out that particular place didn't have a truck at all, someone from Uhaul called me and said you had one ready and available so we went to you and picked it up...when you are moving its stressful enough..your company was fast and easy to work with and we greatly appreciated it trust me and we would like to thank you for that...I hope these comments help.

David E. 
Rating:
1.0

I had to let my vehicle parked at the rental location while I used the Uhaul truck because I was by myself. When I dropped the rental off 24 hours later, there was a note on my vehicle stating it would be towed.

CHAD H. 
Rating:
5.0

I had previously reserved and did online check-in at another location nearer my home. When I went to pick up the truck at the reserved time there was nobody at the business and no answer at the business phone. This put me very late on my schedule. I drove to Minersville Auto and explained what happened and that I was in a hurry to get moving so I could meet my contact in time. They got me in a truck and out the door in record time. I will now go here every time.

DARRYL W. 
Rating:
4.0

Customer did not leave a comment.

michael K. 
Rating:
5.0

Satisfied with location, however truck share needs work. I had to call customer service twice about my rental.

Vanessa H. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Cynthia B. 
No reviews have been submitted for this location.

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