Customer did not leave a comment.
Colston S
Customer Reviews for Mini Mall Storage Ellettsville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy transition
Danielle GFacility was closed and unmanned when I arrived. Granted it was a Holiday (Monday/Memorial Day), all correspondence regarding the reservation directed to this location for pickup. Facility was locked and multiple phone calls were required to complete the rental. Was forced to access the trailer on my own and subsequently did all paperwork via the phone. I estimate the entire rental process cost me 2 hours of trying to connect with the right representatives and complete the rental contract. Completely unacceptable reservation/pickup process.
JON P