The office staff was very helpful, but the overall experience with U-Haul was a convoluted mess. The website wouldn’t work, so completing my contract was tortuous (in fact, several duplicate contracts were made). And 3 hours after leaving with the truck I received a text telling me I need to take pictures of the truck and equipment before leaving the lot.
Joseph W
Customer Reviews for Mini Mall Storage Spring
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Also charged for blankets we didn’t use and the can was filthy and the person working said that is normal.
Richard E