Kimberly, was very helpful to me, professional, personable, and very polite ! Thank you Kimberly !
TERESA M
Customer Reviews for Mini Mall Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and very accommodating to my schedule.
HAROLD GChose this location because they showed Sunday hours and I had trouble with my rental last week. Well, ended up on the phone with U-Haul AGAIN!! They had to switch my reservation to an online pickup!! Two weeks in a row I have had a bad experience with U-Haul. I am renting again today, a cargo trailer, not sure how that can get messed up!! Also, the problem with me getting into the app this whole time has been my phone #, it had my old one. I advised them the 1st time my # had changed but they never updated it. I did it myself. WOW
BROOKE G