Customer Reviews for Mini Storage Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mini Storage Center

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Jennifer B. on

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Customer did not leave a comment.

Eric J. on

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Juan R. on

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Laura F. on

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The woman who helped me was wonderful.

Ashley B. on

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Geoff L. on

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Easy rental.

David B. on

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I had issues with my rental.

Tiffany G. on

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Jose R. on

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Jim L. on

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Great experience! No problems, staff was extremely helpful!

Luz L. on

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David A. on

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Getting my vehicle through the App was actually more cumbersome than just going into the store. I would’ve been on the road quicker had I just gone inside. Asking about insurance and moving pads and roadside assistance both during the rental sign up and then again when picking up the vehicle is annoying. Choose once and then stick with it.

Raginah N. on

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All is well.

Justin G. on

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Customer did not leave a comment.

Jeanne P. on

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The location that we dropped off has either terrible business pracice or very unethical methods of making extra money. We dropped off overnight our U-Haul 12 hrs before our due time of 10:37 am 7/27, it was left at the location at 11pm 7/26, the facility opens at 7 am and they did not process our drop off until 11 am! They either unknowingly forgot to check the drop off box for the keys for 4 hours or knowingly waited until 30 minutes after the due time to charge for an extra day. Just awful practice.

Travis C. on

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Apparently, this location doesn't provide trolleys and shipping blankets, and according to the manager there that location never has, yet uhauls site never informed me of this fact while filling it out the rental. Probably should have some kind of notification of when a location can't provide certain amenities.

Marvin P. on

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Extremely customer friendly !!!!!!! KNOWS HER PROFESSION !!!!!!!!

Paloma C. on

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Quick and easy. Fantastic service. Easy drop off. Just too expensive!!!

gregory K. on

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Stephen T. on

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The person who checked me in was polite and helpful. I'll definitely rent from them again when we need a vehicle!

Jayson F. on

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Louise P. on

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The brakes on the 15" truck I got were very squeaky especially when it rained, when it rained they moaned that's the only way I can describe it. Other than that everything was fine. Trucks just need a little maintenance, they get allot of miles put on them quickly.

Stella M. on

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Paul G. on

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I was given an invoice with the estimated amount of $31.80 if the vehicle was driven 15 miles, returned on time, there was no damage, and the fuel tank was full. I complied with the agreement, however had put 21 miles on the vehicle expecting to be charged for the six additional miles at 79 cents a mile ($4.74). I was later told that it would take five days to get my funds reimbursed. I've communicated with the people at the location where I rented the vehicle four or five times. I've tried to talk to a person two times at the corporate level and was unable to. I went online (as requested) using the '/payments' site and no success (it doesn't recognize me'. This only makes me wonder why it is so quick and easy to put in a charge (at the location', and why so long and difficult to get a credit through.

Bernard M. on

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Joshua B. on

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DOMINIQUE J. on

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No comments it's already perfect.

Kristel M. on

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Upon returning my U-Haul the computer system was down so I was not able to get a final receipt or proof of payment until it was emailed to me 2 days later at which time I found a huge error in the billing and now have to deal with getting an adjustment on my account.

Devone D. on

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Mohand H. on

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James D. on

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Sothea C. on

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ROBIN C. on

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Arianna R. on

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