If you say people don't have to wait in line if they check in online, you should probably keep your promise. I got access to my van a half hour later.Ambar M.
Trailer Rental & Towing in Lowell, MA at Mini Storage Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lowell, MA 01852
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Chan from the Lowell Mini Storage in Lowell, MA was very helpful. He was very upfront with pricing and helped me get the UHaul van that I needed for my move. Great service!Maria E.
Actually know how to use the equipment. I lost over 1.5 hours cause they didn't know how to release the trailer brakes.Yaroslav S.
Hard to findJEREMY M.
Side cargo door didn't open fullyJOHN G.
Seemed to be a storage business first and a rental location second. The $19.95 offer is more like bait and switch. My move for three hours cost $60+ dollars. I have used the Middlesex Street location previously and it much better managed, I will say that the clerk (young lady) was very helpful.Fred F.
To me your staff represents the company which also shows how they are treated from management on up, in their treating of customers . The person that took care of me was very professional and helped me threw the whole process. So as far as what you can do is keep on doing what you are doing. Treating and respecting your staff the way you would like to be treated.Anthony B.
The fuel should be judged more fairly. I refueled before returning and I was charged Again!! What the hell??DANIEL A.
Everything went very smoothly, no problems at all.David T.
The 15' truck i reserved was not available when I went to pick it up. The employee was very polite and helpful and was able to provide me with a 20' truck on the premises for the same price for the 15' truck.James D.
Excellent service friendly staff great experience.oscar C.
Need directions/signs to drop off box location .Musa K.
Better communication about what moving supplies are available at what specific locations.Bryan A.
Extremely fast check-in process of the trailer. Employee asked me to park the trailer and when I diameters inside, the paperwork and receipt was ready to go! Friendly and professional.Gary M.
Great customer service at this location. The check-in/pickup was very smooth. And the representative at the location was very friendly and helpful.Daniel G.
On my reservation I requested 12 furniture covers but when I arrived only 10 were available. There needs to be better attention paid to inventory.Rachael E.
Experience there was awful he had to write me up a second contract because the first contract the gas gauge what's wrong it was more gas than it was actually in the tank upon returning the truck the odometer was wrong the contract stated 500,000 miles the paperwork stated 100,000 Miles This may be doing an online return impossible spent over an hour to get somebody on the phone to help me split another 40 minutes straightening things out because the people at this location did not check the truck out or in the proper way which cost me time and harassment so I'm never coming back to that location thank youPAUL R.
The physical location of the store made me a little uncomfortable I dropped off the truck alone by myself late at night and it is very isolated and scary tucked in out of sight I actually called a friend and had them stay on the phone with me until I was driving awayMolly M.
The mobile app timed out a couple times, other than that all was good.Douglas S.
Although I was able to reserve a hand cart (dolly) online, when I arrived at this location I was informed that no equipment is available at this site. Quite inconvenient. No fault of the location itself. Other than that, the experience was great.Saul C.
Smelled like cigarettes in the cab, which isn't the end of the world but certainly not pleasant. Outside of that though everything was great. Easy pickup and dropoff, it drove well, gentleman at the desk was great.Brian S.
The woman who helped me was wonderful.Laura F.
Easy rental.Geoff L.
I had issues with my rental.David B.
Great experience! No problems, staff was extremely helpful!Jim L.