Customer Reviews for Mission Truck Rental Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mission Truck Rental Inc
Jon F. on
I had reserved two dollys for the move, but they had none when I came in. This made the move much harder than it needed to be
Andy N. on
Friendly staff. Very personable.
THOMAS A. on
Very friendly and accommodating staff! A++++
Richard T. on
Best Uhaul experience I've ever had. Super fast and efficient
Lindsey W. on
Great service and easy truck rental/return
Garner A. on
Great customer service. This is the second time I have rented from this location. Great service both times.
Raphyal C. on
Excellent service and Pete is AWESOME!!
Justin C. on
Absolutely amazing experience all around. One of the best retail experiences I've had in general not just truck rental related. Staff was very friendly and helpful throughout the transaction. Equipment was very clean and seemed well maintained. Even though I moved further away If I am in need of a truck rental in the future I will pay the extra miles to rent it here. Thank you!
Monica M. on
Excellent customer service
Michael I. on
Timely and courteous service. Highly recommend this location.
RUSSELL P. on
Great job U-Haul!
MANNY V. on
Need to retrain employees to safeguard customers personal information
Melissa Q. on
The gentleman was very helpful was in and out very easily.
Tim B. on
Pete was great!!!
Ivy P. on
I was very happy what you employees they did a wonderful job
elika s. on
This location on the other hand is great , clean . The guy who helped me was great
Stephen R. on
Service was fantastic. The gentleman at the pickup location waited on us after hours so we could pick up the equipment. Very satisfied with the service.
evelyn a. on
Friendly staff..extremely helpfull
Robert H. on
Service is great no improvements necessary.
Lee K. on
Just make sure the cab is a little cleaner. There was cigarette ash all over the seat. Otherwise I love the owner of this location and will come back for sure.
Dustin L. on
Always quick and easy, Thanks Pete!
Joseph H. on
Great service very friendly employees!!
Matt L. on
National U-Haul has a major problem with their website. Initially it seemed like the reservation went well but the day before I got a call from the Oceanside location telling me that the original location I reserved from (in Carlsbad) didn't carry trailers. They said U-Haul national has been told about this problem but hasn't fixed it. Very annoying and poor customer experience! Don't let us reserve for equipment at locations that don't even carry it!
Elizabeth A. on
Find a way to let customers know there is no cell pickup and no after hour drop off
Brooke S. on
Moving and Renting a Uhaul is always a pain. But this time around things went a little more easy and smooth. The move was horrible but renting, using, and returning the uhaul made it so much better. Everyone was nice and welcoming. The Uhaul worked as it should. And returning was a breeze. I know if I need a Uhaul in the future, I'm going back to this place on mission.
helen s. on
It took the personnel 45 minutes before they told us they had a little room with chairs we could sit in. and wait. some one need to change the web sight so the customer understands that the truck will be ready at the time chosen not until that time. my understanding is that I had until 2 to pick it up.
Janice S. on
Thank yoU!
adriana a. on
Big time
Charles M. on
Customer service was awesome. Very friendly!
chris s. on
Everyone at both locations where very friendly...quick and easy process
Magnus N. on
Keep up the good work. Early Saturday morning and the male employee was very helpful.
James S. on
Staff here is awesome
Maria M. on
No comment. The lady was very nice .
Brian S. on
Pete and Emma were great in the service and and professionalism given to me.
Joel K. on
Great product and great people is why I will always use this company
BOB M. on
A quick and easy experience...both pick up and drop off. Pete was informative and helpful! Thanks!
Javier C. on
The employee was very real nice and very helpful.
David K. on
Excellent service.
Brian S. on
Pete was very professional, helpful, knowledgeable and courteous. Gave me the best deal.
Phyllis J. on
Give agents a bonus they are Great!
Doug S. on
These guys are the best! We always get the best service here.
Agung M. on
awesome...
Steven S. on
Nothing! Was by far the friendliest most pleasant experience I have ever had renting.
GLENN T. on
great experience
Roquelito N. on
Outstanding customer service..very receptive..
Martin S. on
Let them know what kind of actual mileage they will get.
denise b. on
On the other hand these people knew what they were doing and we very helpful!
denise b. on
This location was great. Very helpful people here and very accommodating. Could not have been nicer or more efficient.
Erik F. on
Pete went above and beyond to get me what I needed. Best experience ive had with uhaul.
Holly M. on
great customer service!
Richard L. on
I routinely rent auto transporter from this location and they always treat me great!
Phil J. on
The check in was very quick and trouble free.
Robert R. on
Awesome staff
Darnell H. on
Got a huge truck at the last minute. No hassles what so ever. I didn’t even get raped on the rental and mileage.
Shanna S. on
Very easy and accomodating
Garner A. on
Great location, clean, great customer service. This is now my go-to spot for any uhaul needs.
Sally H. on
Fast, friendly and professional!!
Harry Y. on
came in a few minutes early and instead of making me wait 3-4 minutes until the official open, they helped me right away. Thank you.
carl g. on
add portable loading ramps to truck rental for small trucks and van.
Joanie B. on
As a first time U-Haul renter I was a bit worried about driving a big van but within minutes I got comfortable. The service was friendly and excellent.