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THOMAS L
Customer Reviews for Mission Truck Rental Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly personal and extremely helpful staff. They made dealing with this move including a trailer with my car on it easier.
REBECCA KPete is the best. He takes care of his customers. I've had horrible experiences in other U-Haul locations. But not here though.
ROBERT DHave them down load the app prior made it a lot easier but over all great experience and reliable truck zero complaints
NOAH HGreat customer service and clean reliable vehicles.
EDWARD BGreat employees at this location. Very professional, courteous, and friendly. In and out in minutes. Would definitely recommend them and will be using them again.
JASON CClosed early at 4pm so that was inconvenient
JAMIE SEveryone was helpful and nice.
Joe VPete has been the best U-Haul experience ever. Not once but third time now. When I have rented U-Haul from other centers in the past, they weren’t the best experiences. Long waiting time in lines. Hasty and sometimes rude customer service. But not Pete. Pete appreciates your business and genuinely wants to help you have the best experience.
ROBERT DEasy and quick check-in process. Highly recommend.
JORDAN PExcellent experience with Oceanside Mission UHAUL, no complaints here, only compliments. Thank you for making our move as easy as possible.
Elizabeth DStaff was extremely knowledgeable and professional.
LARA MCustomer Service was great. Early check in was an easy process. Will definitely use this location if needed again. Thank you U Haul.
Adrienne DVery friendly and knowledgeable staff, pickup and dropoff was quick and efficient
THOMAS MStaff and equipment were great... Kind, caring staff and timely delivery of rental truck & equipment for my move. Highly Recommend this U-Haul location. Pricing was very reasonable - less than I expected to pay.
Brenda HCourteous, respectful staff. They made the rental experience easy.
JOHN BOutstanding service! Customer service is exquisite!!!
REY BSuper friendly, professional, and accommodating staff.
BRUCE HAmazing people.
GLENN MPete and his team are fantastic!!
STEPHEN KNice agents. Clean trailer. Good experience all around.
MICHAEL BContinue the great customer service
MARIO MLove this location. Staff is friendly and on top of it. Rentals are always clean.
DERRINGER SThe equipment was clean however the vehicle itself, especially shifting was quite difficult. Looks like the shifting column needs some work.
RICHARD RI LOVE this U-HAUL location. I rent vans frequently for work and they are always clean and ready when I arrive. Staff is friendly and helpful. There's a closer U-HAUL location to me, but I prefer to drive to this one.
RACHEL BThe guy running the center was such a great guy and a lot of help.
CRAIG JGreat customer service! Truck and the office building were very clean! Staff was very helpful and efficient
ALYSON MAfter not being able to pick-up the Appliance Dolly that I reserved at the Oceanside, CA location because it was rented to someone else, another customer directed me to the Mission Truck Rental U-Haul location. The had several Appliance Dollies available and was able to rent one without any problems. The representative at this location was very friendly and provided excellent customer service both at the time of rental and when it was returned.
Rich Kthe gentleman up front was a pleasure to work with, aswell as the lady who showed me to my truck. overall a great experience and would recommend this location to anyone
RYAN KPete was absolutely amazing! Helped me change my reservation and pick-up location, provided the friendliest service, and stayed after closing time because I forgot something in the truck and needed to come back to get it. I give this location and the staff a 10/10!
Brian RVERY NICE SALES PERSON PETE
KEVIN AVery quick and easy check-in process.
ROBERT SGreat customer service in and out Thank-you.
Terrance UYes, I would recommend the team as they are very customer centric!
CHRISTIAN KRepeat customer and will be using again pretty soon 😊😊 Pete is the best to work with!!
ELIZABETH CGreat facility. Very friendly and helpful service, and the vehicles are in good condition.
DARRIAN YSecond time using this location with no issues.
Dean WVery friendly place. Staff are welcoming and solution oriented. Used this location before, and will definitely come back. Thank you.
JOSEPH CAnother stress free easy and quick return process.
CHRISTINE JThe drop-off was simple and completed in only a few minutes.
DAVID SThese people were so friendly! We had to keep the truck an extra two days and they were very understanding. They helped to make our move so much easier. Thank you, UHaul Oceanside!
KATHERINE EMy first experience at uhaul was fantastic. I wish I had the man's name but he was kind and helpful during the process. Definitely worth it. I will be going back! Thank you!
Irving AShe was friendly and kind
EGAN ASuper friendly
JACOB SI moved from California to Arizona and would have been nice if the truck wasn't speed limited so low at 65 mph, which took me longer to get to my location.
RAMON CEverything was great, no complaints!
SANDRA JYou guys were awesome! Do not change a thing.
WENDY SThe gentleman that greeted me for the return of the trailer was very polite & professional! He was very fast & friendly. The world needs more people like him!
TIMOTHY SThey were closed when I dropped my trailer.
PAUL BGreat customer friendly service!
SHARRA KAlways the best experience here!
CARRIEANNE KThe staff was prompt, friendly, courteous and efficient. It was so easy to pickup and get on the road and the return was even faster!! Fantastic experience !!
CHRISTOPHER LPete provides the best of service!
BRUCE GVery pleasant and knowledgeable of their products. This is a small business and they take care of each of their customers.
RICHARD CGreat customer service and vehicle! Thank you!!
Brent WThey were great. Happy Birthday to the guy on the computer! -Roman
ROMAN GThe couple that run this location are the very Best!!!!
KENTON CI was in and out, both picking the truck up and returning it. Less than 5 minutes each time. Very easy process.
CHARLES Wnothing
MICHAEL A