The gentleman that helped us hook it up to the car and unhook it upon return was awesome. Really knew what he was doing and was super friendly
John S.
Customer Reviews for Mission Truck Rental Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off location was well known and easy to find. When questions were asked by myself to the employees, they were unable to answer my questions and directed me to call U-Haul directly or the Pick-Up location to get some answers.
Kiley R.Pete was great!
Marlee F.All the staff is knowledgeable and efficient in what they do. I'm saving up to purchase my own trailer and will miss them when that time comes.
Bob M.Already has great customer service
Jannett A.Best service!
Audrey N.Friendly, accommodating and professional service
Steven M.Quick fast service . Good staff
Manuel G.Have more hand truck availability
Anne B.This was my best UHaul experience ever. I've moved many times and all others have been good but this was great. The staff is very helpful and friendly, I'll definitely recommend to friends. Thanks so much!!
Jasmine M.I don't know if it was the owner of the place but he was a really nice person. Thank you for your service.
marco G.This was an amazingly smooth experience. Very professional and helpful.
Donald C.I didn't catch his name, but the man assisting with truck pickup was friendly and helpful. He made our moving experience less stressful. Thank you.
Luke J.Great experience, great service. In and out. Very fast.
Joe Z.Very professional.
Diane S.Best U Haul location; top tier customer experience; equipment in excellent condition
Julen C.Pete and the rest of the crew were far above and beyond in terms of service and showed a clear pride and knowledge of the service. Every location big or small should strive to be even a fraction of this location.
Skyler W.Quick and easy. Great customer service. Will rent from again. Thanks!
Arturo C.Amazing and professional
Angelita K.Have worked with the folks at this location for 4 years now. They are the best! Other locations could learn how to conduct business from these folks.
Michael C.The lady is a BADASS.
Rhonda T.Nice customer serv6
Allison S.always drop off in back. big lot, friendly staff.
Kevin B.Sharon is absolutely fabulous. Very helpful and extremely knowledgeable in her business. Pete was just as great. Hooked me right up and and made sure everything was working properly. Thank you both for you help.
Anthony M.Excellent customer service! I rate 5/5 stars
Andres F.This is the best U-Haul location anywhere.
Jonathan J.Perfect service…! I've used this pick-up location several times over the years. Very friendly to do business with… Keep up the excellence 🤗
JOANNE D.Sharon and Oceanside staff were so kind and helpful with everything! Amazing experience with this location! Sharon is amazing at customer service! I would recommend this location to anyone!
Paul S.Pete was awesome. Worked to help accommodate us with our rental. Would definitely recommend
Nick K.This is not only the best truck rental outlet in the business but it is the best in the U-Haul fleet across the USA & Canada , They have the friendliest & helpful staff as well. I have been coming to this location for years Pete & Sharon have earned my business until I retire my driver's license. Total pros. I'm a grateful & satisfied customer Bob Parry
Bob P.Nothing the service is great we love it. Thanks
Maria C.I was treated with respect and was given prompt attention. When I called, which I did 4 times, someone was quick to answer the phone. Rates were fair.
Sandra S.I could not have asked for a better location to pick up a uhaul truck! The owner was so accommodating to our needs after finding out uhaul reservations changed our pick up site on us 2 times (pushing us further from our original pick up site). I hope this location is considered one of the elite places representing uhaul as a company!
MITCHELLEE D.Agent was more than willing to accommodate dropped off time, even though he was closed. Very convenient location for us.
Sid R.The office manager is great à nd the yard guy is too. I've used them twice recently and had a great experience.
Robert H.Great management
MICHAEL W.Customer Service was outstanding, Pete, Sharon and Everett were wonderful - Greeted us with big smiles, answered all our questions and did an excellent job at recommended the right vehicle for the job!!!
Antonia P.Always cheerful and helpful. Equipment is clean and ready to go. Love the text message reminder.
Bob M.The guy at the desk was efficient and very nice. It's he yard man was outstanding. He did everything to help and took time to help me out when I had an issue.
Robert H.Very nice to work with and convenient.
Dale B.Sharon and Pete wonderful people👍
Ruben G.Everything went so smoothly for us! Thank you for making it such a stress-free experience for us. :)
Erika C.Explain to customer that when you rent a trailer hitch it is a flat rate whether you have it for 2 days or the 5 days they give you. I was told that if I turned it in earlier then I would get a refund for the remainder of the days left on my contract
Linda W.Everything went well.
Ralph N.Professionals and very friendly. I hope I won't have to move anytime soon but if I do, this is the place to get a truck! They had what I needed when I needed it.
Carlito P.Great
J C.The crew was excellent. Cheerful, helpful, knowledgeable. Even stayed late to help me return the equipment. Above and beyond.
Bob M.None
Bernita L.Great Service, I highly recommend!
Jim K.The only location I will ever rent from! Best around
Michael B.Both the person handling the transactional work and the person assisting in the inspection were top notch. They were professional and very friendly. It felt like they genuinely wanted me to have a good moving experience.
Diana M.was very smooth transaction. Friendly staff.
MacKENZIE P.Great customer service! I originally requested the truck for 1 day. However, was able to extend it for an addiction 2 days with no issues! Highly recommend this establishment!
antonio P.Loved the people here and the location! Pete was super cool too- I feel so bad I forgot to get the other gentlemans name as he was incredibly kind to my son. Prices were great!, service was great! Vehicle was clean check in/out time was perfect for what we needed. Will definitely do business again and love to support someone who supports God, America and Marines/Vets. Life liberty and the pursuit of happiness!!!
Nicole W.Service at Mission Truck Rental is always the best I've had anywhere. These folks are great!!
Michael C.Store and truck were clean. Service was fast. No problems with truck. Very friendly staff. Highly recommend.
David S.Most well set up professional I've been in yet and I've used uhaul several times . I got in and out fast and my day wasn't held up waiting around thank you Sharon and Pete in Oside . I will go out of my way to rent from you again.
Patrick D.