Customer Reviews for Mission Truck Rental Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mission Truck Rental Inc

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tom f. on

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That team is amazing. Very professional.

brandi K. on

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Thus was the best (most efficient, cusromer service-oriented) experience I have ever had with a truck rental. They are great!

Joanne Y. on

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My favorite place to rent a U-Haul. The staff are so personable and very efficient. I’ve rented twice from them and I’ve never had an issue with the equipment, and they’re always clean!

Kathleen F. on

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Derek V. on

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Raul S. on

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Great service. Very professional and friendly.

Minh N. on

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Trisa

Dennis M. on

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Jacob L. on

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the reservation process needs to be addressed, i had a reservation set for in laguna beach and when i checked myself the day before the reservation had been changed to lake forrest with no contact or alert to me. This is a inconvenience issue for me and others helping with the move. that adds a hour and a half to two hours to my uhaul pick up alone. I called customer service and Susan Bailey was the service rep and she was very rude and raised her voice at me. She showed no understanding for my frustration. She stated "i don't know what you want me to do about it i can transfer you." She was not friendly and no help, she then transferred me to orange county reservations where Jacob was a help and very friendly and nice. I ended up having to have a friend pick up and drive the uhaul up to me before loading and moving for the day. He saved me in this situation cause uhaul was no help and caused major moving issues. I had a reservation for almost a week and schedules set with moving day and uhaul changed the pickup with no alert or accommodation what so ever.

karin p. on

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dino b. on

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David V. on

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Kyle T. on

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Thomas S. on

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ricky b. on

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Great customer service, good people here, all costs explained up front. My second time renting trucks here and will return when I need another truck. Thank you, RB.

Antonni B. on

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maria p. on

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the young woman helping me was most efficient. she explained any and all questions i had very well. she seemed to care about her job and gave it the extra mile ! (i'm sorry, i do not recall her name, but she is a brunette)

alicia B. on

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Casey L. on

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ivette t. on

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william k. on

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Ray O. on

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nothing

William S. on

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araceli l. on

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The customer service was excellent.

Clay G. on

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Customer service was outstanding! Both Sharon and Pete were so helpful and friendly. Fast, efficient, and professional. The next time I need a truck for local moving, around town pick-up or long distance hauling this will be my location of choice. Highly recommended!

Holly P. on

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John W. on

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Ken M. on

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Nothing...Sharon and Pete are the best....impossible to have a better experience!!!L

Danny D. on

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These guys rock! I was in and out very quickly, and they helped him the trailer up. Great service!

Tim S. on

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Nothing, you do an exellant job.

Coby B. on

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Very friendly and helpful. Location is easy to navigate from. Checked in online and check out was just handing back in the keys.

Sue B. on

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My experience was great! I recommend

Doyall S. on

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Pete is a competent manager and has a personality that makes you know that you’ll be back!!

Erick L. on

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They are really friendly and courteous... great customer service!

Mike B. on

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Sharon was outstanding and very professional.

Christopher K. on

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Ice D. on

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Thx Pete, everything went well. Much appreciated.

edita r. on

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Jacob V. on

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Russell G. on

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Great guy named Pete took special care of me and even gave me money back for bringing it back early. Plenty of inventory on site and easy access.

Abigail G. on

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Baird B. on

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U Haul made this exceptionally easy to do, thank you for all who assisted.

Kurt D. on

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Dennis S. on

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james r. on

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SONIA C. on

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Make gas prices more reasonable.

Richard B. on

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Very happy renting from this location. Always courteous and very service oriented. Have used them before and will return if I need a trailer or truck.

maria t. on

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Excellent experience

christopher s. on

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Nothing. Very friendly staff and will definitely use this location again in the future.

Alicia L. on

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Fast friendly experience! ??

phil D. on

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Sharon was already closed by a half hour and getting ready to head home, and graciously helped me return the truck. This was simply above-and -beyond service. Thanks Sharon!

Vic N. on

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Horacio R. on

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Professional and helpful

Mark F. on

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Nothing!! This place is absolutely stellar!! Will only go to this location!

Rusty K. on

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Just see Sharon and everything will be excellent.

Tony L. on

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Allen O. on

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kassi a. on

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R R B. on

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Justin V. on

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These guys are the best around.

tami m. on

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Awesome customer service

Ray O. on

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Mike R. on

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The guy that helped me was very helpful and on point, easy smooth transaction, the best experience I have had using uhaul, and I have used you like 6 times just this month!

Nicholas B. on

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Dale W. on

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Staff was courteous and helpful; exceptional customer service.

Thomas J. on

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Cement where the trailers go. But the staff was excellent and very helpful. Answered all questions. Very pleased...

Maria O. on

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The manager Pete made an exception for me let me arrive early. Before normal business hours start time. I was able to get everything done and started to move my mom from Oceanside California all the way to Northern California thanks Pete you guys are great

Matt P. on

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Great customer service like I have never experienced at a U-Haul before. It was such a pleasant experience. I would would go out of my way (within reason) to return to this location.

Christian C. on

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Jeffrey Z. on

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Great friendly service

Todd H. on

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geri g. on

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susan r. on

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Tom S. on

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Everyone was very friendly and most helpful.

Alden A. on

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can't say anything but i really like their very nice customer service - very fast and friendly.

BELINDA Q. on

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BELINDA Q. on

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Forgot to turn in the moving pads and the sales person was very nice and understandable. He called and texted me to remind me of the moving pads. Great customer service! Thank you so much!!

KIM JOE E. on

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Personal service and fast. That was an easy return!

Wesley C. on

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Third time I have rented here. One of best! :Great customer service.

Troy B. on

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This was a absolutely easy process and the representative that assisted me was courteous and polite. I will rent from them again if I ever have the need to rent another vehicle, highly recommended.

Charlene R. on

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Richard B. on

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Politics have no place in a business like this. Stick your comments up your tail pipe.

Aron R. on

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Liz C. on

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Great service

Debbie G. on

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Staff very polite, professional, and helpful.

Norma A. on

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John H. on

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Nothing better. Was quick and easy. Equipment being maintained even when corporation sending crap needing tires and connector problems. Finally someone that cares.

Mark R. on

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Enrique P. on

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The team that works at this Uhaul is amazing. They are helpful and very friendly.

Wendy O. on

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Alifo O. on

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Happy face greeting people with kind and smile!!

Arthur B. on

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Drop off location was good and employee was friendly and helpful.

TYRONE M. on

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Dan S. on

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Great service and equipment.

Christopher J. on

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Exceeded my expectations.

grayson c. on

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Super friendly staff and equipment in great condition

Janet C. on

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Customer Service was awesome!

Salita N. on

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I can’t think of anything that needs improvement. The staff, Pete and Sharon were very helpful and friendly. I walked in last minute looking for a truck, everything was pretty much reserved, but Pete was not going to let me walk away empty handed. I appreciated the whole experience.

dan g. on

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Gerardo G. on

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