Customer Reviews for Mission Truck Rental Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mission Truck Rental Inc
Dustin L. on
Always quick and easy, Thanks Pete!
Joseph H. on
Great service very friendly employees!!
Matt L. on
National U-Haul has a major problem with their website. Initially it seemed like the reservation went well but the day before I got a call from the Oceanside location telling me that the original location I reserved from (in Carlsbad) didn't carry trailers. They said U-Haul national has been told about this problem but hasn't fixed it. Very annoying and poor customer experience! Don't let us reserve for equipment at locations that don't even carry it!
Elizabeth A. on
Find a way to let customers know there is no cell pickup and no after hour drop off
Brooke S. on
Moving and Renting a Uhaul is always a pain. But this time around things went a little more easy and smooth. The move was horrible but renting, using, and returning the uhaul made it so much better. Everyone was nice and welcoming. The Uhaul worked as it should. And returning was a breeze. I know if I need a Uhaul in the future, I'm going back to this place on mission.
helen s. on
It took the personnel 45 minutes before they told us they had a little room with chairs we could sit in. and wait. some one need to change the web sight so the customer understands that the truck will be ready at the time chosen not until that time. my understanding is that I had until 2 to pick it up.
Janice S. on
Thank yoU!
adriana a. on
Big time
Charles M. on
Customer service was awesome. Very friendly!
chris s. on
Everyone at both locations where very friendly...quick and easy process
Magnus N. on
Keep up the good work. Early Saturday morning and the male employee was very helpful.
James S. on
Staff here is awesome
Maria M. on
No comment. The lady was very nice .
Brian S. on
Pete and Emma were great in the service and and professionalism given to me.
Joel K. on
Great product and great people is why I will always use this company
BOB M. on
A quick and easy experience...both pick up and drop off. Pete was informative and helpful! Thanks!
Javier C. on
The employee was very real nice and very helpful.
David K. on
Excellent service.
Brian S. on
Pete was very professional, helpful, knowledgeable and courteous. Gave me the best deal.
Phyllis J. on
Give agents a bonus they are Great!
Doug S. on
These guys are the best! We always get the best service here.
Agung M. on
awesome...
Steven S. on
Nothing! Was by far the friendliest most pleasant experience I have ever had renting.
GLENN T. on
great experience
Roquelito N. on
Outstanding customer service..very receptive..
Martin S. on
Let them know what kind of actual mileage they will get.
denise b. on
On the other hand these people knew what they were doing and we very helpful!
denise b. on
This location was great. Very helpful people here and very accommodating. Could not have been nicer or more efficient.
Erik F. on
Pete went above and beyond to get me what I needed. Best experience ive had with uhaul.
Holly M. on
great customer service!
Richard L. on
I routinely rent auto transporter from this location and they always treat me great!
Phil J. on
The check in was very quick and trouble free.
Robert R. on
Awesome staff
Darnell H. on
Got a huge truck at the last minute. No hassles what so ever. I didn’t even get raped on the rental and mileage.
Shanna S. on
Very easy and accomodating
Garner A. on
Great location, clean, great customer service. This is now my go-to spot for any uhaul needs.
Sally H. on
Fast, friendly and professional!!
Harry Y. on
came in a few minutes early and instead of making me wait 3-4 minutes until the official open, they helped me right away. Thank you.
carl g. on
add portable loading ramps to truck rental for small trucks and van.
Joanie B. on
As a first time U-Haul renter I was a bit worried about driving a big van but within minutes I got comfortable. The service was friendly and excellent.
george c. on
Nothing that I can think of. Great customer service. A really great experience.
Michael R. on
These people are the best! This is the way truck rentals should go, fast, courteous, friendly. I always us this location and always recommend.
Mallory K. on
Very responsive and friendly, quick in and quick out.
Gabe G. on
Excellent service from the team at this location.
anthony s. on
Customer service was excellent
michael o. on
Owner is very friendly and helpful!
Jeff S. on
You gals (NOT guys) were great!!!!!!
Marla R. on
Everything was perfect, friendly service and moving equipment in perfect order.
Theo J. on
Nothing, my experience was excellent.
CINDY R. on
A GREAT RENTING EXPERIENCE AND REALLY NICE PEOPLE!
Delbert L. on
I think this is the 3rd or 4th time we have rented with this location and it has always been problem free! - Thank You!!
Todd Y. on
Staff was very friendly. Service was quick and simple.
Joanne L. on
First time dropping off the equipment at this location. Was greeted when I walked in and felt welcomed. It was a rough military move this time around , and what could have could wrong did!! But once I arrived and spoke with the lovely lady behind the counter I felt a whole lot better !!! I will use this location again or sure.
Scott K. on
Lower prices. California U-Haul prices are outrageous. You are taking complete advantage of people desperate to leave the state.
Jennifer S. on
Sharon & Pete we’re awesome and even gave me a ride home. They will definitely see me again!
Liz B. on
I received a quote of $134.99 from Mr. Alta Partman complex in vista to La Mesa and we were to pick up the truck in Oceanside and drop it off in La Mesa and of course I expected seven dollars more because we needed a dolly but my daughter went and turn the truck in yesterday and paid and she said she paid close to $200 so I need an account as to why, if you could please send me that I would appreciate it thank you! Also when she went to drop the truck off they told her there was no location on the contract and there’s just been a confusion because I asked the Oceanside location to just delete the 26 food for her truck for Sunday I said it four times and apparently he didn’t because they expected me to pick that truck up yesterday and they said they held it for three hours so I just think that everybody I know it’s hard when there’s different locations but everyone should get on the same page.
Severo M. on
Just preventive maint.
Mark V. on
Staff was very friendly and helpful.
Michelle B. on
YES! Now this was excellent customer service, the rep actually came out to the truck to greet me and take it off of my hands!
Santos D. on
From all the times I have rented a truck from other companies. Uhaul has been the best on working with me on my needs. Thank You *****
dolores g. on
From start to finish my experience has been great. I appreciate the people at the office and the people that called me in the evening to give me drop off information. We never felt alone.
Rochelle W. on
Very helpful and nice.
Alan G. on
This U Haul franchise owner and staff are the best in Oceanside. Always professional, efficient, helpful and ttheir trucks and equipment first rate. They deserve more than 5 stars!
Warren O. on
Sharon and Peter were great.
Todd H. on
Nothing! Perfect experience.
Paula S. on
The only issue was that I was sent there, 4 miles further, because the location I picked didn't have the size truck I needed. Pete was wonderful!!!!
ALEXANDRA K. on
Very professional and efficient staff, everything was so seamless and organized!