Customer Reviews for Mission Truck Rental Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mission Truck Rental Inc
Alan G. on
This U Haul franchise owner and staff are the best in Oceanside. Always professional, efficient, helpful and ttheir trucks and equipment first rate. They deserve more than 5 stars!
Warren O. on
Sharon and Peter were great.
Todd H. on
Nothing! Perfect experience.
Paula S. on
The only issue was that I was sent there, 4 miles further, because the location I picked didn't have the size truck I needed. Pete was wonderful!!!!
ALEXANDRA K. on
Very professional and efficient staff, everything was so seamless and organized!
Andrea D. on
Good job
roger b. on
Everything was as advertised. Sharon and Pete were very easy to work with. Outstanding!!
roger j. on
All good .. Thank you
Shanna S. on
Nothing! Very helpful and accomodating.
Jonas J. on
Excellent customer service a real Hometown feel!
KATHRYN H. on
Pete and Sharon were super friendly, helpful and professional. Absolutely recommend!!
Peter K. on
Nice owners and good location but the inability to return vehicles after hours can be a catch. Also, the equipment is clean, very clean, so if you have a messy job and don't have time to thoroughly clean up (more than just sweep out dirt and/or leaves), consider asking for an older, less tidy vehicle.
Elaine S. on
Service was excellent, and the truck was clean and in excellent condition. In general, a step stool for shorter or older customers would make it easier to get in and out of the truck. U Haul signage on Mission Ave. would be helpful in locating this office since the trucks are kept in back. .
John C. on
Excellent service as always
Claylon D. on
Pete and Karen were excellent professional A great experience. Clean organized beautuful facility. I'm grateful for this team
Ryan S. on
This was a great place! Uhaul had two other locations, after reading their reviews, I was not pleased. Luckily, I did some more research and found this place. I'm pleased with how they treated me upon my arrival.
Mark F. on
Literally no room for improvement! This is by FAR the best UHaul rental location I have ever been to! They’re super friendly and courteous and really take care of the customers! There’s been many times they have stayed past closing just to make sure I get the piece of equipment I need! They will be missed as we are moving to Florida! They’re the type of business owners that make me want to keep shopping at UHaul regardless if they are comparable to prices of other moving companies or not! Thank you Sharon and Pete!!
Nancy B. on
Quick and easy.
Clay S. on
This store is awesome. We've used them several times.
Kelly H. on
there was something black in the storage area of the truck that go on mattress pads and some things. I'm not sure what it was.
Natalie K. on
Staff are very friendly and made pick-up and drop-off super easy
James W. on
Great customer service!!! Vehicle was ready on the spot when I got there!!!
David V. on
Thanks to Pete for the extra help
walter h. on
Pete and Sharon were great! Highly recommended.
Tracy B. on
At both ends of my journey...from Oceanside to Prescott...the Uhaul owners were fantastic! Thanks so much, Tracy
MICHAEL H. on
I’ve used this company several times. Always fast, friendly and efficient. ????
bill c. on
Quick, easy, no gazelle and very helpful. Could not ask for more.
Jesus L. on
Overall great experience. The lady at the front desk was very helpful and friendly. The gentleman that helped with the actual truck was also friendly. Zero issues.
lisa c. on
Always gives customer service with a smile ! ??
Peter K. on
Thought I cleaned the van well enough but apparently not as a cleaning fee was added to the rental bill. Nice staff and vehicles but early closing and no overnight parking is a bit of a challenge for dropping off after hours. Not happy about the cleaning charge but will likely return.
Preston b. on
The customer service was excellent and very efficient. I was very happy with my choice to use U-Haul and this location. Thank you!
Scott W. on
Great People!!!! You could smell the cleanliness in the truck. Been using Uhaul for over 30 years. Never gotten a truck that clean. Super friendly staff. This office should be used, as an example of how all Uhaul dealers should be
Jennifer P. on
Sharon was awesome and even helped me by bringing the truck to me!
Joseph G. on
This is why I always use Uhaul. Great customer service and easy to use equipment!
Marla R. on
Everything was as promised!
Gumaro S. on
it was easy to rent the truck. the people were very nice.
Jose S. on
Great service
Max M. on
Pete and Sharon are always extremely accommodating and nice. We appreciate their hard work.
Jesus M. on
U-Haul recommended a mover personal. Morgan Holmes. Reasonable in price and very helpful. Pete was great. A good person to have working for you.
art l. on
Once again friendly conversation yet professional.
Gregory A. on
Friendly and great customer service. They even stayed 15 minutes after closing to pickup because I was stuck in traffic.
John M. on
The Mission location and staff were great. However, getting to this location was very annoying. I thought I made reservations for the Carlsbad location. At the last minute, I was notified it was the Oceanside location. When I arrived at Oceanside, I was told it was the Mission location. No written directions were provided; so it took 30-45 additional minutes to locate the Mission office. If I knew I would experience this run-around, I would have used another company.
James D. on
Staff was very friendly, professional, and quick. They made me feel like a valued customer.
Zahra M. on
Excellent Service
Randolph S. on
Pete was very helpful in hooking up the trailer to my car safely.
Sunil P. on
Truck was not good. Very Loud engine noise.
Carrie H. on
This business is so warm and inviting. They are also professional and thorough. I highly recommend!
Timothy T. on
The whole rental experience was a pleasure! The owners were so friendly and helpful. We would recommend this store to anyone!!
Steven T. on
Nicest UHaul facility I’ve been to. Sharon was exceptionally personable and helpful.
Matthew S. on
The trailer had a flat tire when I arrived to pick up. They replaced it quickly and we're very helpful