Kathleen F.
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Customer Reviews for Mission Truck Rental Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mission Truck Rental Inc
Melchor D.
The lady at the counter was very courteous and friendly. Drop off experience was very pleasant.
Denis B.
Awesome location
Robert H.
Everything was fine at pickup, I got good service.
Robert S.
Best Uhaul experience I’ve had
Jason B.
Pete is amazing. He went out of his way to transfer the truck to Oceanside to accommodate my pick up needs. I will be sure to rent from his location any time I am in need of a U-Haul rental.
Colby M.
Nice service, efficient and in and out in a timely manor so you can get goin on your moving
Philip A.
Pete was great to work with.
Stephan C.
great staff at this location
Jocelyn H.
Keep up the excellent service.
Jeffrey B.
Very friendly folks running the place. Easy pickup and easy return. If I need a U-haul truck again, I'd definitely rent from here again.
Corey M.
These guys have helped me three times so far and it's always been a very pleasant and easy transaction!
Paula J.
the staff was very professional.
Doug S.
My experience would be nothing. Your local pickup dealer was very nice and worked with me to help with all aspects of our one way trip. Thanks for everything. The rec dealer was quick to handle the return.
Jacques H.
My recent experience at uhaul was delightful. Reserving my vehicle was easy. Returning it was even easier. I immediately let my friends and family know how pleased I was. No need for improvement in my opinion.
Andon G.
Very friendly people. They also saved me money by letting me know I could return it to the same location! All in all I paid a lot less than anticipated.
Kristopher S.
fast and easy, except Google maps sent me down a blocked off alley, and I had to back the trailer 100 feet (which I can do, but I bet most customers would have issues with).
Jonathan B.
Great service, the gentleman working was very professional. Will recommend and use again.
Richard T.
After reading the reviews, I decided to make my move with Mission Truck and these guys were absolutely amazing! Truck was the cleanest I've ever rented. Moving is already stressful enough but these guys were knowledgeable and super friendly. I'll definitely be back! Thank you all, Richard
Loran B.
Your associates were very friendly and knowledgeable on the equipment.
William W.
Before leaving on my trip from San Diego to Kentucky, I payed $200 for a 5x8 trailer for 7 days. I made sure to ask, “ if I decided to stay out there for a month, may I drop off the trailer at the U-haul out there? He said yes, for double what you paid... total $400. Once I was there (For two days) I did decide to stay, but when I called, he said it will be $1000. Before I rented the trailer, I also asked if I got the insurance for the drive out there, if I could drop it, when I got to my sisters 62 acre ranch, where it would stay safe in the barn, the “dealer†said “no problemâ€. When I got there safely, and the trailer was locked in the barn, I called to have him remove the insurance ($8/day extra) he said he couldn’t do it. When I called corporate they looked into it, called me back and said we will have the guy that rented it to you give you a discount when you back. When I got back (trailer clean and undamaged) The guy that rented to said, to receive a partial refund, I will have to go take it up with the traffic division... I was polite, and respectful the entire time. I was told multiple things, that were untrue and costed me not only a lot of money, but also cut my trip short approximately three weeks. It especially bums me out, since I’ve used the other Oceanside U-haul location a number of times and have never had an issue, in fact they’ve been great. However this U-haul store, and Corporate were terrible.
Nahed I.
I have used them 3 times in 1 week. Love them!
DENIS B.
all good
Thomas H.
Super great and friendly people at this location. They always go out of their way to help. I try to use this location exclusively. I definitely recommend them.
Carlton J.
Friendly and helpful staff
Sylvia S.
We have used this company many times and they are nice , courteous and very accommodating. We love you guys!
Douglas D.
Best Uhaul place I've ever used...probably doesn't hurt that the owner is running the place! OUTSTANDING!!
Darrin A.
My experience was great
Armando E.
I was thrown off when I have my invoice more than I expected. When I checked out the van the initial invoice was $0.39/per mile, then when I returned it after few hours, I was charged $ 0.79/per mile, I didn't realize until I got home, when I called, I found out that was standard on weekends. Understandable, my point at least inform us upfront and the Invoice should state $0.79/per mile on weekends. But overall, the service was Excellent. Thank you.
David H.
The counter lady was very professional and courteous
Darryle F.
Customer service was horrible once again and told me I could not take equipment to the drop off I chose. Did not help any. Demanded a full refund and was told no. Will not use again.
Karen K.
Friendly and great service! No wait and was ready to go!
Walter F.
Outstanding customer service!
Ken N.
People here are nice and professional. Acknowledge me right when I came in. Help me with the selection. Didn’t try to up-sale me; in fact made some suggestions on saving me money. I was very impressed. I will go back if I need a truck or trailer.
Timothy B.
Great people.
Kathryn A.
So much better than any location near here! I love your service and your professional and friendly business style
Alberto M.
Nothing, love the place
Michael P.
This was the third time I’ve used your service at this particular location. I returned each time because of your above-board standards. The only thing I could see as a plus would be to extend your location hours for drop off.
Amanda Y.
Very friendly people
Erik V.
Friendly staff
Marcella S.
Your Uhaul employees did an outstanding job. Even with the computer system down, they were able to get me my truck.
Lisa M.
Absolutely nothing!! The service was great! Everyone was extremely helpful and friendly! I would use this location in the future hands down!!
Walter Z.
My only complaint was the original pick up location was U-haul at 802 s coast Hwy in Oceanside. After a call to that location on day of pick up I was told they did not have the truck I ordered. After a few stress full minutes and a call from another location at 3965 Mission Ave in Oceanside I was asked if were still picking up the truck and had 30 minutes until they closed. We made the mad dash and were taken care of. Why did U-Haul send a conformation for one location then switch. This was a big inconvenience !
Marina R.
Very efficient store with very friendly and helpful staff. Thank you for a great U-Haul experience.
Alan G.
Always the best service and trucks and vans at this U Haul location....kudos to Sharon the owner and her staff...the best in Oceanside and beyone!
Graciela G.
The employee is knowledgeable, respectful, friendly. A good professional, definitely I will recommend this location
Kalani C.
Great service, friendly - thank you!
Richard S.
Pete was everything customer service is all about...friendly, quick and accommodating. He was the best!!
David M.
Very Friendly Team
Darlene S.
We needed a truck last minute and they came through for us! Very kind and professional and truck was clean and worked great! Would recommend them big time!??
Virginia L.
Ppl very nice. Oceanside Mission super nice!!!
Jonathan J.
Always great service. Best place in area to rent.
Susie A.
Excellent customer Service
Josue G.
Great experience with this location
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