Customer Reviews for Mission Truck Rental Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mission Truck Rental Inc
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DYLAN G. on
great service
Dwayne H. on
All I have to say I won't be renting for anywhere else. What great service.
joann d. on
This U-Haul is the "best"place to rent a truck! They have always provided for me top service. I feel like one of the family! Thank you for always making my moves easy! ????????
Ramon D. on
Keep up the good work..
Lisa S. on
Personnel were friendly and helpful. Pick-up was quick and stress-free.
MIKE M. on
Best rental I've ever had very friendly and quick. Thanks for the help made moving easier.
STEVEN B. on
Walked in and staff was friendly, helpful and quick to assist me, get the vehicle and get me on my way. I would recommend this place to everyone. Thanks Mission Truck Rental INC
KIMBERLYN P. on
I have recommended it already! Great duo working there!
TONY M. on
Everything went perfect. Sharon was absolutely fantastic with everything. Thank you Sharon for your kindness.
jesse j. on
Very capable and professional owners.
Jim J. on
equipment and staff was ready on my arrival. staff completed the hook up and instructions efficiently. when returned, the staff was waiting and unhooked quickly and I was on my way. Very friendly and professional
Obosa O. on
Sharon was very friendly and helpful :)
David K. on
The agreement was indicated at 1/2 fuel, however, it was actually between 3/8 and 1/2, so I had to put more gas in to get it to the 1/2 indicated on the agreement before I turned it in. 10 gallons ($25.00) for 58 miles on level terrain is a bit high for a vehicle that should get about 10 mpg as indicated on your website. Have a more accurate recording of the fuel tank for the next customer.
W.G. R. on
Nothing, the service was flawless,fast,and efficient. The employee which helped me is without a doubt the most attractive woman to have ever worked for U-haul. Thanks again
Debi H. on
Informative, helpful, wonderful people. Upgraded when they didn't habe what we reserved for the reserved price. Texted to check if all was ok and what time I thought I'd be back (this was a good thing based on our rental conversation). Absolutely highly recommend!
Jessica G. on
Quick, fast, easy, friendly staff!
Christopher R. on
I did not get an email suggesting you moved my pickup location until 30 mins before my pick up which was super frustrating and about 30 mins away from my original location. Not cool, not cool at all.
meredith a. on
The staff was very nice
Regina H. on
Great customer service. Sharon is a professional and very accommodating.
Kenneth M. on
I am always treated with the upmost courtesy and the team at 3320 Mission Av Ste M in Oceanside, CA is always the best. They rock and I wouldn't rent from any other! :-)
JEFF F. on
Very friendly
Katherine V. on
Went out of their way to help us meet our needs when everything was booked for the weekend. Wonderful center. Very very pleased
william M. on
Pete and Sharon made my rental of the 9' van a fast easy and fun experience. If all customer service experiences were like this, this world would be a much better place. I hope you pay these guys what they are really worth. Thanks Pete and Sharon, Bill Musser
Shawn A. on
Really good and nice people
hector c. on
Keep doing what you're doing , and how you're doing it. Service is great . Thank You.
Maria R. on
Please make this right!
Dallas Q. on
I was bothered my the fact that my pick up location was changed the day before my pick up without any prior notification. It was a inconvenience to me.
Anthony S. on
friendly staff and approachable
steven s. on
Keep up what your doing
steven s. on
Everything was top notch.
KRISTINA M. on
The employee who assisted me in the uhaul rental was by far the most professional personnel I've came across in all the 14 times I've moved and needed to rent from the uhaul company. He was well mannered and friendly. From now on I will only go to this location. I will always recommend this location to friends and family. I feel companies would get more business if they had employees as such.
steve o. on
Will always rent from them.
Rod S. on
Sharon, pete and team are outstanding!
rachel r. on
There is really nothing to improve - there was a miscommunication about the day I was supposed to pick up the truck (I made my reservation with a different location, and they transferred it), but the person in the store was so helpful and was really trying to find a way to make it work out (it did). He had some good tips, too. I definitely recommend this location!
Guy W. on
Equipment had malfunctioned after hook up& replacement trailer also malfunctioned. Online I signed for location a half mile away. Pickup location was much further, not desirable in California traffic. Price increased $123 from initial quote, very disappointed with such a large increase, and no discounts.
NILSEN E. on
The equipment was full of grease. Not suitable for moving household items.
Patrick L. on
Easy, friendly, and professional.
Douglas T. on
I don't think they could do much better. The staff was extremely helpful and friendly. I received a new truck with just over 500 miles on it and was extremely happy with the truck all the way to my destination.
andrea b. on
No improvement needed at this location. Sharon and her peeps were great! :)
DAVID B. on
everything was just fine........excellent customer service
Bill F. on
very professional and three workers helped when I pulled onto the lot
Roger M. on
Great customer service. The gentleman who was helping me was so kind so was the girl..thank you so much.
Michael S. on
Quick pick up. No hassle
Jan G. on
Very nice folks. Hope to use them again
Rebecca l. on
Customer service and speed of transaction were outstanding! Thank you!
noreen r. on
Super quick, no issues
Dave W. on
Excellent folks to work with
Scott S. on
The team at the UHaul went out of their way, above and beyond even the best do, to make sure this trailer was ready on time and was safe. The tires were suspect and the manager made sure they were changed out without us even looking at them and did it all after hours. The service by the manager and the technician on Sunday morning was outstanding. Thanks for having such great people represent your brand, I can tell you for sure, these two were outstanding and deserve a special consideration for their efforts!
Ahmad T. on
It was my first drivinf of a van model car, U-Haul made it more exciting.
shapour r. on
U-Haul made me change the drop off location , when in contract I was to drop it off in Encinitas. BAD BUSINESS
Jeffrey L S. on
Nothing. Great service, best price compared to Home Depot and others. Will use UHaul again.
Vera W. on
Nothing. Your staff were friendly and professional. Great experience!
Laura B. on
Oceanside provided excellent service, and were blown away on how the truck came back with truck not hooked up to Two transport, and only one trap on tires of car instead of 3 plus told us the steering wheel should not have had that much play. My daughter could not move her arms after driving it with that much play for two days straight.
Robert G. on
This is the second time I have rented a truck from this location and both times the experience has been very positive.
Robert B. on
This was a very pleasant transaction....
philip k. on
One of the cleanest uhauls I have ever been to. The folks are super friendly and accommodating. Would not hesitate to recommend this location again and again!
KEVYN H. on
The lady who helped me (I forgot her name) was amazing!
juan c. on
At this location nothing, as far as I can tell. The customer service was outstanding.
Jeri M. on
Better signage.
Patti N. on
Your reception is very friendly! The cargo van was modern, safety efficien, and the return policy of 24 hours is great! I look forward to preserving another Cavan with you!
SHAWN E. on
Make sure the customer knows about the $30 service charge if the gas tank is brought in under what it should be. I read that in my contract after returning my uhaul and have done nothing but stress about it.
Matthew C. on
Pete was very helpful. Knows his way around the industry...
chris G. on
Need more than one person working the counter.
LINDA A. on
They overcharge customers. And if you try and reach out to them by Email they never respond.
Diane H. on
Friendly, helpful, efficient staff.Truck was in excellent condition and clean
Sharon b. on
Thank you for making this move a much more relaxing experience. All employees involved were very helpful and kind.