Love it here
barb q
Customer Reviews for Mitchell Rd Fish & Shrimp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was a bit skepticalwhen arriving but then meeting the owners and their customer service was great!
Briana VGreat service nice location nice gentleman on pick up and return. It was an excellent visit.
thomas RMr Mitchell was very helpful and extremely kind.
Michael HMake sure the truck is available if not then they need to call the customer to notify them. Also make sure if there is additional equipment or items needed for the move are at the location. Very terrible situation!
Autumn FThe trailer front left wheel fell off, I think the PM of your equipment needs to be revamped as this should never happen. I could have caused a serious accident, luckily it was at a time when traffic was light.
Mark Mgreat professional service!
stephanie lIt needs a jack stand on it. If I had been traveling by myself I would not have been able to pick it up and put it in my hitch. I could not believe when I pulled up and saw it with out one.
Misty NI have been renting from U-Haul for a long time and I can tell you, this was the Best service I have ever had. I would highly recommend this owner/location to anyone.
STEPHEN SGreat customer service
MARK SThere was nothing that needs to be improved.
Susan CGreat service. Good friendly people. It was easy to pick up and return. 0 issues.
Jerry SBe the same
DENNIS KGreat people and professional service
larry lMake larger trucks available at smaller locations
JACQUELINE BVery professional
John HQuick & fast
JOHN WPersons were very polite and professional. If need arises in future will definitely use their facility.
James HPlace was nice friendly people but app did not let me take pic of truck before with all its damages and upload
Kalie SI had rented a U-Haul to move to Louisiana and brought the U-Haul back to the original location I picked up from. No one told me I would be double charged for the mileage since I didn’t just do a drop off. As most people know moving can be very expensive and that last $100 I had was going to be what got me through the week for groceries but instead it went to U-Haul. I paid $104 when I picked up the truck, got the U-Haul brought back to its original pick up location and I was told I owe another $104. Lack of information like that has completely irritated me or else I would’ve planned to drop it off where I moved to so I could avoid paying another $104.
lydia cFast and friendly like always.
Frank OJust keep doing what you are doing
Thomas JFriendly, helpful,
ray mQuick Fast and Easy
William TMake more UHaul offices be like this one!
Julie BThe trailer was exactly what I needed and I will definitely rent it again.
Jerry JExcellent customer service. Highly recommended.
Michael MThe owner showed me how to back up my trailer and just verbal directed me in with ease! He knows what he is doing!!! He was very nice and helpful!
Brittany SSUPER nice location and staff. The Staff member was delightful and very helpful. Great experience!!
Catherine MHank and Rene are awesome. I now live 3 blocks from their location. I took off to walk home. Hank hollered and said he would take me home. How could you refuse gallantry from a southern gentleman?
Don DExcellent service!!!
George LEXTREMELY helpful and took the time to get me on my way with everything I needed for the job I was doing.
Scott REverything went great no improvements needed
Al HWe had a terrible experience with U-haul and with the Beaumont, Texas location’s management, but then we called the owner of this location in Lumberton and he helped us out right away and got us back on the road! We’re so thankful for him and his wife. We have tried to reach out to U-haul in regards to the Beaumont location and the constant run around from transportation and we’ve yet to hear back from them.
Leah Drunning boards on the trucks to assist in getting into them.
Rita KNice place and great service
james sJust a grass outside field, small amount of equipment. The young lady there was quick, polite and knowledgeable.
Bobby WGreat help and great people
Marshall MEverything went great!
brian mThe man was helpful and kind. Made sure I had the trailer unhitched and everything was a breeze.
John WI rented the trailer for my daughter, but she used the rental and she turned the trailer in to the drop off location
Frank BGreat service
John AAmazing customer service
Jack DN/A
Robert L