Was not explained about dents in truck, truck did not have slide our, of course should of checked before so had to buy some to put furniture in truck which cost $130. Extra. Would not recommend this place at all.Melissa R.
Trailer Rental & Towing in Lumberton, TX at Mitchell Rd Fish & Shrimp
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lumberton, TX 77657
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very Friendly service at this location, will go back if I need a Uhaul in the future.Larry M.
Even though she didn't show any enthusiasm, she did a great job taking care of all my reservations issues that the Beaumont TX, Lawrence drive UHaul screwed up. I even pointed to the vehicle that was going to be on the transporter and gave him all the accurate vehicle info and come to find out that my truck was to heavy and long to fit. Even though beaumont caused me to miss 3 days of work at my new job, I Believe that Lumberton tx actions to help me with that issue kept me from loosing more then 3 days of work. I was even refunded for the transporter before i made it to my destination. P.S. that ghost pepper smoked slim jim was the best i ever had!Angelo J.
We cleaned the truck out and even sprayed it off at the car wash. Not sure Why they charged $30.00 to clean it. Which overdrafted my account! I was unaware of any charge for dropping it off after hours. I was expecting a charge of less than $5.00 and was hit with a $58.00 charge. A courtesy call would have been nice!KAREN PERINO R.
Renee was the kindest person I have ever experienced renting any equipment. She really went the extra mile to help me out! Maybe she should be the trainer for all the existing and new employees. She was so knowledgeable on what I should've been told at renting time!MYRA H.
Very good experience and helpful in returning rentalVICENTE E.
wow what a beautiful place nothing needs to be changedDarrell M.
Keep up the great work and kindness.Ramiro C.
The battery was bad. Not maintained at all. Was told it was charged up the day before.James B.
The location is very hard to find. The entrance to the business will tare up your car. The truck was not a smooth ride as other Uhauls I have rented previously.Stephanie H.
Nothing. Everything went fine.Max M.
The only issue at Mitchell Road was being offered and accepting additional insurance that I did not need. Then it was nearly impossible to get it removed. The Peter Kiewit company has insurance with U-Haul built into their contract, which I was not aware of. The pick up and drop off locations need to know the contract terms and conditions to assist and guide customers. This was a split contract. I picked up the truck at Mitchell Road and the car carrier at East Tex and Lawrence drive in Beaumont Texas. The East Tex Freeway location was not a good experience. I rate them poorly. It was a tremendous amount of hassle (two hours) and multiple phone calls to get my car loaded and strapped onto the trailer. The employees said they were not qualified to strap the car onto the trailer. I asked them to call their manager, which they did, his response was not to touch the car. I then called GoUHaul for help, as the employees went on to help other customers and sweep out trucks leaving me there with no options of loading the car. Aaron at GoUHaul contacted the locations general manager and directed the employees to allow me to drive onto the trailer and for them to strap it down. I called a week in advance to schedule all equipment. I then called back several times over the week and was reassured everything was in order. The night before leaving I had to contact the traffic department because I had not heard from them as I was told I would. I learned at that point that the car tow trailer and utility dolly had to be picked up at a separate location because it was not available at Mitchell Road.steve H.
YOU HAVE MY CREDIT CARD, YOU HAVE MY DRIVER LIC. INFO, YOU HAVE MY CELL PHONE NUMBER. WHY DO YOU NEED A SECONDARY CONTACT AND PHONE NUMBER? THE LADY AT THE FIRST PLACE (MILAM ST. IN BEAUMONT) I WENT READ MY NUMBER TO ME FROM YOUR RECORDS. AND YET I HAD TO GO GET IT OUT OF THE TRUCK SO SHE COULD HEAR IT RING WHEN SHE CALLED IT. AFTER THAT SHE ASKED FOR A SECOND CONTACT NAME AND NUMBER. I HAD HAD ENOUGH AND LEFT.Nick F.
Roof leaked, I had lots of rain on moving day, when I arrived at my new location and opened the back of my truck I found most of my belongings soak and wet.Thomas G.
Drop off went extremely smoothly!! In and out in about 10 to 15 minutes!!kathi H.
Horrible serviceHersey G.
Very happy with this location. The people there are great. They went out of their way to correct U-hauls attempt to change my reservation. Will be using them again.richard S.
Trash was in the can of the truck and it stunk.Jennifer N.
We got a flat tire on the trailer on the way home and u haul sent someone within the hour to fix it no problems no questions asked. They were prompt and efficient!!maegan K.
Mr. Mitchell was pleasant and helpful. Meeting him was a nice way to start out in a new town. (And the lady at the portable building locationâ€”oopsâ€”was also quite helpful.)thomas B.
Gentlemen at the facility was great. Took the time to go out and clean the windshield that wasn't really even dirty before we left. Allowed me to leave my car for about an hour after he was closed until a friend could bring me back. Excellent service fast and professional. If I need another truck in that area I will definitely go back to him. I'm sorry I can't remember his name but I believe he was the owner. Great guy.Samuel G.
No complaints nice folksangela H.
Using the internet sucks made an order expected it to be there then they called day before said they didn't have it, that's not the only time that's happened to me next time I'm calling Fish and Shrimp rental directlyIVAN W.