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CHRISHANDRA L
Customer Reviews for Mobile 1 Tow N Hauling LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner and employees were so helpful and very knowledgeable of the equipment
SHARON JWe had a last minute need for a moving van, so I reached out to Mobile 1 because we had used them earlier this year. They did not disappoint as they were just as kind and helpful as they had been the first time around. We will definitely continue to rent from them in the future!
Maria AVery professional and friendly. The truck was clean and well maintained. I highly recommend this location.
JONATHAN BAmazing experience and super helpful staff! I will recommend to anyone looking to use their services!
Christopher TExcellent service and clean facilities. I wish they found a closer location to returning the equipment. I drove 25 miles to downtown Atlanta in busy traffic for equipment return and we have 2 locations with a mile from my residence.
TAOUFIK TVeronica and her staff were the best. I am so grateful for their honesty and assistance! Thank you so much!
ELIZABETH BThe overall experience was good. I would be recommending my friends and family here. Great job. 👏🏾
STEPHANIE LCustomer service was excellent! Veronica was awesome!
JANET TZero sense of urgency with this place. They did not even have the keys to the truck there. We had to wait an additional 30 minutes for some guy to drive there and bring them to us.
JORDAN SI was so pleasantly surprised that this was right in the neighborhood where I needed it. The customer service was great and I would use them again for sure.
BRENDON BNothing
RICHARD EThe U-Haul app did not work AT ALL. It complicated my move and caused me to have to move in the hot sun.
Camisha BU-haul personnel too busy working on cars, was made to wait SEVERAL minutes to check out & check in! HOWEVER… employee Ms. Veronica assisted me TREMENDOUSLY after my U-haul’s 1st reservation/1st location was dishonored. Veronica was VERY professional, polite, and turned my bad experience around. Veronica is definitely an asset to your company!
Lonnie KLower your rates.
Gregory DThey were very friendly and on time would rent from them again.
KENNETH WThis was the worst experience i ever had and i almost got into a physical altercation with the staff on site due to their lack of communication about where someone should park. I think was threatened by "Lex" of the staff on site because in his mind Im his child and I have to do things because " he says so" even after i try to disengage from the conversation and finish my checkout online I WILL NEVER RENT A UHAUL FROM THIS LOCATION AND WILL LET EVERYONE I KNOW ALL OVER SOCIAL MEDIA WHAT I EXPERIENCED.
STEPHFON W