Customer Reviews for Mocksville Oil & Mini Storage
(U-Haul Neighborhood Dealer)

Rating:

2.0

Closed off by a fence no where to Park the Butch truck

Rating:

5.0

The guy is hard working, sways on top of things and my trailers is always a in and out, no drama.

Rating:

5.0

they are great people

Rating:

5.0

they are very helpful

Rating:

5.0

the people are great and helpful

Rating:

5.0

he went out of his way to help us

Rating:

1.0

My reservation was messed up. The first truck had not been entered. I had to get it from another pickup place. Appliance dolly was not available without driving to a third location in the opposite direction, so we gave up on that. The online check in process was horrible! My trucks were supposed to be ready at 7am and 8am, I finally got my last truck at 11am. I'll never use Uhaul again!

Rating:

5.0

the people are great

Rating:

5.0

This site has excellent location, high quality customer service and represents UHaul extremely well

Rating:

5.0

they are great

Rating:

5.0

Thanks you!!

Rating:

5.0

All went well.

Rating:

5.0

the service is great

Rating:

5.0

they are great people and all very helpful

Rating:

5.0

Very helpful on set up and rental.

Rating:

5.0

Great customer service! Friendly and professional!

Rating:

5.0

Excellent place to rent a uhaul from. Very nice and professional

Rating:

5.0

the people are great with me

Rating:

5.0

This is the second time I have rented from this location. The gentleman who manages this location is very pleasant to work with and I will continue to use this location.

Rating:

1.0

More area to drop off

Rating:

5.0

he did everything to help me and i was great fill

Rating:

5.0

I have been to this site several times. It has always been great.

Rating:

5.0

they are great people

Rating:

5.0

the people are great

Rating:

5.0

the people were great service

Rating:

5.0

Drop off location and personnel were terrific exactly the opposite of my pickup experience

Rating:

5.0

This location is awesome!! Wish more were like them

Rating:

5.0

they are great people

Rating:

5.0

the people are great

Rating:

5.0

the people are great alway very helpful

Rating:

5.0

I have worked with this location many times. They are just what you want all your locations to be!!!!

Rating:

5.0

people are great at that location

Rating:

5.0

the people all way very helpful

Rating:

5.0

the people are great if they truck all way help us we get food for a food pantry that is why they are great

Rating:

5.0

Everything about this rental was first class. The gentleman who helped me was very nice and everything went very well.

Rating:

5.0

they are great people

Rating:

5.0

the u haul was great service

Rating:

5.0

Excellent customer service

Rating:

5.0

Truck smelt like Cigarette smoke

Rating:

5.0

they are great and very helpful

Rating:

5.0

the people are great with us

Rating:

5.0

The customer service was wonderful and from rental to Turning in the truck. A great experience

Rating:

5.0

Jordan was friendly, professional, and flexible. I could not have asked for a better experience with this gentleman. Outstanding.

Rating:

4.0

Train your local pick-up locations how to use gift certificates.

Rating:

5.0

Nothing, they were great and very courteous.

Rating:

1.0

Poorly instructed

Rating:

5.0

agent friendly and helpful

Rating:

5.0

Your guy was great. I will be back ??

Rating:

5.0

Very nice truck and a much smoother ride than I was expecting. ( my first Haul expereince) would do it again. Thanks..

Rating:

5.0

I reserved a 20ft truck and since one wasn't available I was upgraded to a 26ft truck at no extra expense to me. I was nervous about it fitting in my driveway but it fit just fine and It turned out that I really did need the 26ft truck to fit all my stuff, so it turned out to be perfect. The guy who rented the truck to me was very courteous and I couldn't be happier with the service. I give this Uhaul experience an A+ rating! Thank you!

Rating:

5.0

Nothing. I was perfect.

Rating:

5.0

We had reserved a unit at another location via the web site. When I arrived there was no one in site and no 6X12 Trailer. I called UHaum and they tried to set me up with a trailer over an hour from home. I told them to cancel. We called around a located a unit on own about 20 minutes from home. We reached the operator, in Mocksville, by phone e and he came out specifically to get us set up with a trailer. He was some. We will definitely bring dealing with this location in the future should the need arise.

Rating:

5.0

Absolutely fantastic customer service. I was in a blind and needed a dolly quickly at 4:45pm. I was able to swing by shortly after 5pm when the place should have been closed and got a dolly quickly. It was a very smooth transaction and handled quite well. I will be using this U-Haul location again in the future.

Rating:

5.0

I had great difficulty using the U-Haul app on my phone to obtain the rental. Luckily, an attendant was on site and I was able to get the truck in little time once he took my rental application in the office. I don't think I could recommend using the app, however, that has nothing to do with the service at this location. I've rented a truck twice at this location and it's always been a good experience. I definitely recommend this location!

Rating:

5.0

Not wait till the last minute to tell me a different pick up address. Since i was on the road, A text would have been nice since i don't carry my damn computer around with me while traveling. I had to find out from the first pick up address. I paid some one to drive my car to the pick up and leave it. So i ended up making two trips across town driving a 40 foot Motor Home. I was not HAPPY.

Rating:

2.0

Felt strange to drop off the truck in such an unsecured location.

Rating:

5.0

No comments on how to improve. The experience was excellent and efficient.