The facility that I rented from was poorly prepared. No proper paperwork was filled out or signed when the truck was picked up. Nobody knew the process on what to do. After pickup, I was getting notifications stating that I was going to be getting charged $50 for a cancellation fee, even though the truck had already been picked up. The drop-off process was even worse. The employees had no knowledge on what to do. I would never recommend this location. Will not be renting a U-haul from here again.Braley B.
Customer Reviews for Moes Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Charged for insurance, opted out of that. Told tank was full and drove 30 miles and cost us $27 to fill it up. Store had no clue we rented a vehicle and waited 45 minutes to get the truck.Gary G.