Customer did not leave a comment.
PRAVEEN M
Customer Reviews for Moksha Petroleum Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent location and service that sent an invoice stating no additional charges but reflected $0 when my visa charge posted for $206. Nice guy Dhruv is looking into getting me the invoice that actually showed the $206 Visa charge ….
Nikola AThe representative charge extra fuel charge from my account. They charge extra 37 dollars
VAISAKH MThat car is old car I don't like
AHMAD WI need to speak to the management.thanks
DIDIER NNeighbourhood Uhaul dealer in the gas station. Attendant I had was knowledgeable about the rental process.
NEAL BThe entire van was not clean. The windows were filthy, the interior of the cabin had wrappers and tins of chewing tobacco on the dash. Even the back was unswept. Upon pickup, the attendant couldn't print out my contract nor did he take me for a walk around the van to inspect damage. When I dropped the van off, the attendant had to keep pausing our transaction in order to sell lottery to patrons of the store. I fully get it that they're a store front and the Uhaul kiosk is a side business, but they should have more people working in order to deal with the uhaul business.
JOEL FOpened one time as the corporate store we booked with failed to do its job and we switched reservation. This store was excellent. And the online support to switch reservation was great. Everything good except the original booking store which failed
DOUGLA GThe pickup location I asked for, the veh was not there, and was not informed. I had to a call to find out making me over 30 minutes late.
GLENN SExcellent to deal with at this location!
Richard Git was easy
RICHARD NThe roof leaked in our belongings
Jon-Paul BMake sure the van is clean and cockroach free, if any of them got into one of my boxes and infest my place of work, I am sending the bill to U-Haul
Patrick CIt was somewhat difficult to find seeing as it is a Petro Canada station, maybe indicate that on the receipt so people are looking for that, otherwise a good experience.
Richard GThis owner was lacking much needed training. Not knowing the computer system used, and U-Haul's procedures for checking in and out vehicles. I would like someone to call regarding my billing also. I would not recommend this location to anyone, until the training has been completed.
Allen BThey asked me to give a time duration for the hiring the truck. I late 1hr and changed me double. This is insane. If you guys charge $19 for a day then why would I pay you extra for taking it for 5hr instead of 4
md sThe location is not an issue. The pricing is. It's advertised at 19.99 and in the end after 2 hours and travelling about 20km roundtrip its suddenly 80.00. How does that happen.
Robert BIf there are supplies to be added please do not send them to this location as they only have trucks and no supplies (i.e boxes, blankets, dolly)
Lauretta LI was charged for safemove insurance even though I declined for that service.
Gurkirtan STruck made loud noises thought it might break down
Anthony PIt took us half an hour to take the truck although we booked it in advance.
Mazieh JThe cab on driver's and passengers side had muddy boot marks and the loading area was full of boot marks. Wasn't cleaned before I rented it.
carys s