I left this review on google and I will add it here as well - I always rent your trucks and usually I’m very happy and satisfied, but today’s experience was totally different than all my previous rentals: This was the worst U-Haul experience I had: - They have no U-Haul regular office and no U-Haul supplies, instead it’s a clothing store - when I entered the store, it was too smelly - the are playing a loud prayer in the store (this felt like a mosque and not a U-Haul store) - they gave me a Beater truck, when you drive you hear every weird sound coming from the body and the engine - the truck was dirty in the diver and passengers side
Dani S
Customer Reviews for Momin La Mode
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told it would be around 40$ when renting but after taxes it was almost 90$ double the amount
AWSAJA KThe rental pickup location was a different one, we were asked to go here after going to the original location, causing us more milage on the truck then received a invoice for significantly higher amount than should be for. I was given a ticket number(5594960.) hoping someone will look into this and resolve it .
Mariyam DI had to do all the work myself. No help with vehicle pickup.
Mike SI booked the trailer without $10 insurance coverage, and the receipt that comes on the phone is so small that I could not read it and it was charged when I picked up anyway. The location otherwise was excellent but I would not recommend it based on the fact that i was not charged what i ordered and agreed to.
Michel DNice location and courteous staff.
Zafar AExcellent
Sleiman AAmazing service. Seamless pick up and drop off
Oluwaseni AIt was the best experience. The guy solved my rental issue as i couldn't do it over the app.
Adam RNeat and clean equipment.
Vitaliy VThere was no one at the location at the reservation time. After multiple calls, someone named Ali said that they will be there. I had to about an hour before someone showed up but they too were not an employee. After multiple messages I was given the key to the vehicle with some paperwork completed online. Even upon return the designated employee was not there. I was told I will be contacted by Ali but never heard back. I was also overcharged and have not been able to get in touch with them despite multiple messages. Worst experience at a uhaul. No customer service. Would not recommend this location.
ABHINAV JBest experience.
Shan CBest Uhaul in town.
Samuel Mclose out the rental formally while in person. they assured me I'd get an email to confirm that the rental was returned. I had to call them the next day when I hadn't received anything 24 hours later.
SOHAIB KAll it’s beyond my expectations
ABDELRAHMAN ANot a good experience, is the worst U-Haul rental’s location in the Mississauga region.
Joseph TEverything was great!
MAXINE BVehicle needs a clean/wash on the inside cargo area and driver area. It smells terrible.
Brent MTire Pressure was low, warning light and notice on dashboard. Need to be inflated to proper PSI
Brent Mfast service and support by UHAUL staff
HUSAM HVan's left side mirror was broken; I couldn't see the cars behind me while driving. And I filled up with more fuel than when I picked up the truck, which I have documented with pictures. Even though I was charged an extra $10 for fuel.
Anurag sWarning on Dashboard Front Driver Side Tire was low, had to put air in it. Driver's side mirror was damaged/glass broken, needs to be repaired.
BRENT MGreat service
ANDREW BThey charged us for insurance even though we didn’t opt for it , they scammed us .
Omaid H