Customer Reviews for Monarch Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Monarch Auto Sales

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Charles F. on

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You should carry some 2" balls and receivers for people who show up with the wrong size for your trailers. Maybe you could even rent them,?

Myca B. on

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Customer did not leave a comment.

JORGE C. on

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I would never, NEVER EVER will rent from that dealer again and I am going to see if there is a different truck company to rent, because if you accept dealers like that, is because you don't care or you are in bed with them. For more detail about call me: Jorge Correa (336) 965-9403

Daniel H. on

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Elizabeth H. on

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I was told that I would receive a refund for unused portion of my rental. Apparently I was given incorrect information.

Alexis B. on

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HENRY W. on

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Lois H. on

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pedro N. on

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Mavis G. on

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Melinda B. on

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JEREMY S. on

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Maricela C. on

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Great service

Jonathan G. on

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They totally screwed up my drop off, even after I repeated the location back to her, twice. Then, they had the audacity to ask if I would be willing to take the truck to the incorrect location, 25 miles away. Horrible experience. If zero stars would’ve been an option, they would’ve gotten that.

ROBERT C. on

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Excellent check in service at this location.

Ferhath N. on

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Customer did not leave a comment.

TERRY R. on

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Rip off , a inter city move was quoted @ $29 cost me $140. Not worth it, you lost a customer

JILLIAN S. on

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The "after hours" fee that was charged to my bill after the fact was $20 for dropping the rentals off after hours, was not originally expressed originally during the transaction. Paying twenty dollars to drop off keys makes little sense to me. Considering this is the option that is highly suggested during purchasing the rental. Not to mention, I arrived during business hours and was still told to drop off the keys in the drop off bin to be made sure I would incur these charges is frustrating. Would not recommend purely based off this alone.

JASON B. on

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Tamra C. on

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Oscar C. on

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Wendy D. on

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FELICIA K. on

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A nightmare of experience. Never will I use or recommend this location to anyone.

ADDIE C. on

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ROSARIO M. on

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JENNFIER N. on

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VANESSA H. on

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Great service! No problems with equipment!

LAMAR T. on

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Tara R. on

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