Customer Reviews for Monoprix Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Monoprix Food Mart

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Thomas K. on

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This UHaul location was at a convenience store. It only had one box truck and one car hauling trailer. The service however was good.

Greg P. on

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Don’t send out a text at 6:15 in the morning??

Benjamin P. on

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Equipment was damaged when I went to pick it up and no alternative was offered.

shane n. on

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Speak English

brenda c. on

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Heather W. on

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Truck was not ready. Had a bad tire before we left town. Broke down during the move. A 5 hour trip took 18 hours.

Ronnie A. on

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Outstanding Customer Service provided at this location!

ron h. on

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The onsite sales rep did a great job. The truck was not back so he rented me a trailer and we used my friend's truck. The national sale rep gave me a military discount. I should have called the return location prior to leaving my destination. The facility was closed when we arrived so we had to find an 'open' UHaul lot for drop off.

jacqueline b. on

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Na

JENNIFER R. on

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Roger G. on

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Christopher M. on

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Phillip S. on

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Difficult to understand on the phone. Had a concern about the rental days allowed. I had to call U haul my self to extend a day

duane s. on

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michel t. on

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michelle w. on

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It's great as is

Darrell G. on

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When we picked up the rental, and returned it, we were made to wait while a line of customers were waited on, even though were were in line first.

john m. on

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Gloria G. on

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harry t. on

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christopher k. on

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lanier k. on

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Adreain H. on

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SAMUEL G. on

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Matthew D. on

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The location was the third option beyond the original reservation. Keeping in mind that the reservation was scheduled well in advance, the issue of locations being posted as open but in fact were not and that the actual location we received the truck from didn’t have all the equipment we requested (a utility dolly) made our moving day more difficult. But this location did have the truck we needed and was opened when we needed it to be where other locations weren’t.

Deborah S. on

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I highly recommend that you stop allowing them to represent Uhaul. Uhaul has always stood by their name, products and most of all their customers. The place where I picked up/dropped off is despicable. The man was not only rude he was disrepectable and lied to me more than once. I am completely appalled by the charges that have been sent to me. Everytime I turn around the price changes 1st it was suppose to be $ 79.00 plus mileage. 2nd $255.00 when I turned the truck in and disputed the charges with Uhaul during my check out. 3rd I have an email/statement with $313.00 ... I'm in shock and honestly don't know if I will ever use Uhaul again. I feel like I have been completely taken advantage of and ripped off and for that to happen during one of the most important stressful things we go through is overwhelming and disgraceful. My heart is broken... Because of this I am starting out in my new home in debt and the man who is representing Uhaul is responsible for this. You may also want to send someone to inspect your trucks that he has because the one I got was awful and when I let him know he basically blew me off which I also mentioned in my checkout. Please reconsider these charges. I would not have had the truck as long as I did if he hadn't lied and said I wouldn't be charged for bringing it a couple hours late. Then he charged me for another day because I was 15 minutes late and called him in advance and again he was very rude. I only needed the truck for 2 days. Sincerely Disappointed, Deborah Stephens

James P. on

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kenneth g. on

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Excellent experience

Greg R. on

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joe o. on

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Mark L. on

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very easy only had to use it for few hours but please with the service i received.

Justin W. on

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