Montague Mechanical
(U-Haul Neighborhood Dealer)

26 reviews

15 Rastallis St   Turners Falls, MA 01376

(413) 863-6109

Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Contact Us

(413) 863-6109

15 Rastallis St
Turners Falls, MA 01376

Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

The Uhaul man was very helpful and friendly. We weren't made to feel like we were annoying or bothering him. Even though Uhaul is not his primary job, he patiently answered questions .

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

Ivan U. 
Rating:
5.0

Customer did not leave a comment.

Benny M. 
Rating:
5.0

Customer did not leave a comment.

susan T. 
Rating:
5.0

The windshield was filthy on the inside and made it difficult and dangerous to see out when heading west into the sun. I left a paper towel inside to show I wrote a “w” on window And tried to clean window and was then charged $30.00 for “ cleaning”. I find it hard to imagine that I would be charged $30 when I couldn't see and tried to wipe it and left paper towel there.

Sharon M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Russell M. 
Rating:
1.0

I am very dissatisfied about the renting process, I was given the truck size and location and then at the last minute was not. I ended having to do 4 trips to move my stuff and paying almost 600 dollars. I will never use this company again. You call and you get hung up on and disconnected and no one can give you straight answer. I have filed a complaint and hope to find a solution, if that does not happen I will be contacting the better business bureau and put EVERYTHING about my experience on social media. thank you

Katrina W. 
Rating:
5.0

The customer service representative was very helpful and professional when meeting with him. I would definitely refer this Uhaul location to family and friends.

Brendan L. 
Rating:
5.0

Customer did not leave a comment.

Glenn H. 
Rating:
5.0

Customer did not leave a comment.

Karl J. 
Rating:
5.0

Customer did not leave a comment.

NANCY N. 
Rating:
5.0

Customer did not leave a comment.

NANCY N. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
4.0

Customer did not leave a comment.

Cody S. 
Rating:
1.0

The milage was incorrect and I was charged for 420 extra miles! Over 100 dollars. And they never adjusted the bill!

Corine B. 
Rating:
5.0

Customer did not leave a comment.

calvin T. 
Rating:
4.0

Paved lot, plenty of parking.

Donald R. 
Rating:
3.0

Just dropped the key and drove away.

francis W. 
Rating:
5.0

you guys were awesome! I will be back in a couple weeks to rent it again for a day, thanks so much!

laura B. 
Rating:
5.0

Uhaul. The best in do it yourself moving.

Jason G. 
Rating:
4.0

The representative was late 12 minutes for the pick up and we had to wait for him.

Hilary L. 
Rating:
5.0

NOTHING!!!

EDWIN M. 
Rating:
2.0

After renting a month in advance, the night before I need it, UHaul moved the truck pickup location 30 mins. away. I had no transportation. While Ryan at the location was as helpful as he could have been, the whole move was totally inconvenient and cost more money. I filed a complaint with a pleasant call center operator who opened a complaint and told me I'd hear from someone in 72 hours (never did). Here's what you can improve: DON'T DO THAT AGAIN TO A CUSTOMER

Paul M. 
Rating:
5.0

Wonderful place with a kind and thoughtful manager. Definitely, definitely recommend. Thank you!

Maureen M. 
No reviews have been submitted for this location.

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