The staff at this location are excellent, and go's the extra mile for the customer!
John M
Montague Mechanical Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Turners Falls, MA 01376
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I dropped off the truck after store hours, the company informed me I could not return the U-Haul to the Greenfield location they forced me to pick it up at, it had to be driven over 20 minutes away to the secondary location. It was not clear where I was supposed to leave the truck as there were no photos on the website, it just said to leave them at this business and if it was left in the long wrong location, I would be charged.… There were a couple trailers in a parking lot so I left the truck there. I haven’t been contacted by the company one way or the other to let me know if I had done it correctly. it would be helpful if there was a “drop U-Haul here” sign somewhere on the property. Did not interact with any of the staff at this location because they were closed. All the additional driving of the U-Haul and ended up costing over $100 in fuel fees, and I was charged for mileage overage even though I was told I would not be.
JESSICA DThird time picking up or dropping off at this location. Always excellent service!
Eric MEverything was great at the location. The mileage wasn’t exactly accurate. Paperwork was off by a few miles but not enough to complain about. There was just a two mile overage charge at the end of the trip.
Diane CNice guy!!
Peter D