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Jean C
Customer Reviews for Montcane Finance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. I will definitely come back again.
JOADLINE CLet the customer see what is going on and not your personal phone
ANNA GCrabby little office, hard to find, although the guy there was nice and friendly
Thomas GService was absolutely terrible.
JORGE AThis is my second time renting from this location. I always receive great customer service with a pleasant smile. Service is also quick and I am own my way to tackle the load I have before me. Thank you for helping make my moving experience not burdensome.
ANTOINETTE OSave your self the hassle and go somewhere else.
THANIA BNothing just put more station
Gibbs NMuy exelente atención Demasiado profesional Lo recomiendo 100% Para mí el mejor ⭐️⭐️⭐️⭐️⭐️
Isabel CThe back tail light on the driver side brake light was out on the truck
Rosa JGentlemen was very friendly and helpful
PETERSON SThe man has to get the responsibility to explain everything the right way. It has to avoid the discuss and has respect for the customer,
Goes VI don’t know why they made me go to this location 8.5 miles from where I dropped off I could of gone to a location much closer I went over the miles because of this couldn’t find the little store
Alex CPlease make sure the equipment that you renting it at the location.
Roberto VGood deal, Very helpful, and really appropriate.
DECKEM DMaintenance your vehicles. I rented 3 within the same week and all of them had bad brakes.
Sonia LFriendly service, Close to the highway, Food and gas within walking distance. Communication and return process was a breeze.
Wayne WIt felt like an abandoned building.
Albert AExcellent customer 5 Stars.
Archange MI had great service.
Rosette AExcellent customer service congratulation
Maricet OThis location still struggles with roaches in the cargo van. Also, at some point uhaul needs to fill up the gas tank. It’s always empty.
Roberto sThis location is a scam. They will not tell you you have 24 hours for the rent. Instead they put whatever time they think you will return the equipment and if you dont they will charge you even if you are within the 24 hours and if you refuse to pay and call on their antics, they will charge you 150$ for smoking even tho you dont amoke and the car was already dirty and smelling to anything but cleaned. This dealer says uhaul wont listen to my complain because for uhaul we cuatomera are crap compared to him that is a dealer. His own words. Sad
Renzo CThere were homeless people sleeping outside by office. Did not feel safe leaving my car overnight, so had to drive back and forth,since it was 22miles from where we moved. No trucks available near my address.
Luis AVery satisfied
CHIDI NSuper
Francky BNobody was there, on time. I had to wait, they didn't speak English
Ibrahim CThe tires of the vehicle were completely in poor condition, extremely worn out, the car could barely be driven because it moved a lot. When we returned it, we told the local representative and he replied saying that he knew about it. Very bad experience.
Dania AEverything when extremely well thank u
Ashley AIf they try and offer you a discount DON'T TAKE IT! They charged me for my original booking, a discounted booking they set up that I denied after he told me the price AND charged me my original booking AGAIN and now there's a random pending charge for a random amount! I called the location and he told me to call my bank and dispute it!
Marisol BPlease ensure the correct gas is recorded on the receipt when the trucks are pick up by the customers would eleviate added costs.
Kendrick SChange mileage change the month of the mileage
Samari JFriendly services
Victor HPut more songs in front of store. When we pulled in we thought it was closed down. Our service provider was excellent and super accommodating
ERICA DAmazing Customer service! I am so glad I was relocated to this location. Very kind gentleman handled our rental.
MIRLIN EThis location is amazing! Great customer service and super fast service as well. The gentleman did a great job of explaining everything. I would highly recommend to everyone to check out this location for all Uhaul needs.
CYNDIE SExcellent 👍 🌟🌟🌟🌟🌟
Roberto LFriendly and helpful person, was blessed to have very nice people in both end
YOUSELINE FTruck was given to me with a dead battery and no gas.
Alex MFast and an easy experience. The guy was very knowledgeable and helpful. Thanks
Antonio CHave a bigger sign out side the store I had a littel troble finding the place
MARVIN RThe gentleman here is super nice.
KAREEN LUp keep of the truck was disgusting, cook food all over the floor and seats, the truck was very dirty in the inside
TASHARA BVery hard to find, and no parking. You had to park in the back street blocking traffic
EDWARD JGreat staff, quick and easy pickup! thank you
Gabriel CEverything is great no need for improvement
Shanterell dsecond time in a week renting a truck from the best u-haul manager. gene, that ever existed. the service was perfect, and the truck that i rented worked great for my move and was strongly recommended for my needs by gene. thanks for such a quality location.
allan meverything was perfect. the manager there, gene, was great. best customer service experience i've had with any rental agency. thanks
allan mThe person who attended me wanted to take advantage for rent the band
Belkis lExcellent service and assistance. Very helpful and great communication. Offered more than asked for and was very much needed apart from what I initially needed. Will definitely use again if needed. Thank you so much!
Shirica T