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CRAIG D
Customer Reviews for Morton Electric
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pickup and dropoff were very smooth. zthe staff were friendly and courteous. The van was spotless and perfect for our needs. Definitely recommend!
ROBERT VPlease forgive me as I forget the guy’s name that met me in the morning, but he was prompt very friendly efficient and knowledgeable. Set me up with everything explained everything in detail to where I didn’t even have any questions. He was genuinely a nice guy, very professional and accurate. I will definitely recommend everyone getting a U-Haul at that location. I was pretty surprised but also impressed once I got there. He had that truck very clean and ready to go. I couldn’t be happier. Thank you for asking.
James GThanks. For the future, I really only need a van on a Sunday - pick up Sunday am and return Monday am. Is that possible? And I do t really need all of the space. Is there a smaller rental van? — a minivan? But the truck was great. Thanks.
CLARK WVery helpful Staff!
YVONNE TGreat spot that's efficiently run with personable staff.
Gary TI have always had great experiences using UHaul.
RICHARD SSunday drop off @ 11:15 am 9/29/25, dropped trailer in appropriate spot. Thank you
JOYCE AAll in all had great experience with U-Haul rental. I now live in remote small town area and U-Haul system made it super convenient & easy to rent your 24 foot truck for 5 days. Your system worked smoothly, very truthful & upfront on all aspects in my rental. I used U-Haul rental location at Conner Electric in Lewes DE and you agent there was wonderful to work with. He explained everything thing completely answered all my questions and addressed all my concerns completely. 1 issue I had is all rental trucks were in the back of location down a hill in small tight area and told me when I returned my 24 ft truck I did not have to back in the truck in tight area down a hill. He told me that I could pull their truck straight into the tight parking area . Much to my surprised when I came to return the large truck your dealer had spot reserved …. with a sign on sawhorse across my parking spot with my name “Michelson” for my truck to park in! Your agent was absolutely the greatest ever! I thank U-Haul & your wonderful Agent for being there for me and being so easy to work with! God Bless you all! A very happy & Satisfied Customer. Jim Michelson did not have to
James MEasy to obtain a reservation. Very friendly service.
STEPHEN MVery smooth experience all around. The truck was ready at the promised time. I took advantage of the online check in and was in and out of the office in about 5 minutes. The return was just as easy. And the price was right, too!
Daniel CThe truck was ready when I arrived and the guy in the office was pleasant and very helpful.
DEARDISS RGreat customer service
Pamela JVery fast service
MICHAEL SSee above
THOMAS HGreat guys! Great customer service!!!!
Michael DNothing at this time, everything turned out as I expected, truck ran very smooth.
DOUGLAS RGreat van with Bluetooth and crash avoidance. I didn’t expect either of those.
PHILIP VVery efficient and helpful
Tracy dI have used U-HAUL at Morton Electric in Lewes, DE on several occasions and every single time I’ve had a GREAT experience!!! The customer service is outstanding!!!!
WILLIAM MMake drop-offs a little closer, I'm within 2 miles from a Uhaul authorized on Route 24 in Millsboro Delaware. Instead I was sent all the way to Lewes DE to drop-off truck, why? I'm glad I will not need your services anymore, and you can be sure that I will not be recommending U-Haul to friends and relatives.
SERGIO NVery easy to rent the van. Super nice people to work with. Called to double check with reservation and answered my questions. Will definitely recommend to my friends.
MAURA TVery good
JOHN PNothing. Everyone was super helpful, the truck was clean and ready on time. Pick up and drop off were quick and smooth. I would definitely recommend this location for future rentals.
Aimee SEasy peasy!
ANNE CI rented two trucks they were dirty there was red stuff all over the back of struck I had to mop the truck .
MELINDA VI ordered a furniture dolly and a hand dolly. When I arrived they did not have either available. they only had appliance dollys. They gave me the appliance dolly but I had to pay full price for it ( vs hand dolly). thank goodness I had my own hand dolly that I purchased or there is no way I could have packed up in time. The truck had a serious safety issue, The engine shut off three times , and the dash went blank while driving at full speed. It happened twice on the bay bridge in Maryland ( where there was no place to pull over). I was able to restart the truck with the turn of the key while it was coasting with the engine off. It seemed like the key was not seating well within the ignition ( felt loose but I am not sure this was the issue). I told the service person when I dropped off the vehicle but I wanted it documented in writing as these needs to be followed up on by Uhaul.
HERMAN CGreat Customer Service - - Clean Trucks - - Ready to Go
STACEY IThe person there was extremely helpful and knowledgeable of the equipment. Would definitely recommend this location to a friend .
WILLIAM LA very positive rental experience.
EDGAR TGreat interface at vendor.
PHILIP EDon't change your customer service. Wonderful expierence dealing with personnel at Mortan's.
CHARLES FOne of the best places that I have found to rent an U-Haul from. Will definitely use them again when the need arises!
JOHN DGreat customer service at this location. Always a food experience.
EDGAR TNothing
GLENN GThe blinkers and brake lights were tested before leaving the UHaul pick up location;however, the running lights were not. The running lights were not working. I checked my truck’s output to the trailer, 12 volt DC was available. I travled 200 miles with no running lights after dark.
William BThe van we rented exceeded our expectations with low mileage and Apple Play. Morton Electric is definitely our preferred UHaul site, and we look forward to being greeted there each time we rent. They never fail to make us feel like valued customers!
LORI HSuper easy. I was stressed about my move and this experience made everything seamless. The staff at Morton Electric had everything ready to go, super friendly, clear instructions. Would absolutely use again.
SARAH PI have rented u-haul several times over the past years and this was the best place I have experienced for a pickup.
RICHARD SNothing! All was perfect!
JOHN SSell accessories such as 7 pin round to 4 pin flat adapters
Jeffrey CThe van I rented smelled like urine but other then that it was great
anthony dRob was great! He went the extra mile to make my rental experience easy. He even set up a reserved parking space for me to park the truck if I returned after hours. I will rent from this location again.
Steven NGreat location. Very friendly and helpful staff. Easy process.
Timothy WEasy Peasy
NICHOLAS SThe best service!! And the best place to rent U-Haul
STEPHANIE CI’ve dealt with this U-haul location twice, and they have been perfectly satisfactory.
THOMAS B