Customer Reviews for Morton Electric
(U-Haul Neighborhood Dealer)

1276 reviews

16867 Kings Hwy   Lewes, DE 19958

(302) 703-0122

Hours

  • Mon: 9 am - 4 pm
  • Tue-Fri: 8 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(302) 703-0122

16867 Kings Hwy
Lewes, DE 19958

Services at this Location:

Hours

  • Mon: 9 am - 4 pm
  • Tue-Fri: 8 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JORDAN L. 
Rating:
5.0

This was a very good experience and will use again in the very near future.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

MICHAELALAN B. 
Rating:
5.0

Customer did not leave a comment.

W H. 
Rating:
5.0

Customer service is great!

KISHORE C. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Always courteous, professional, friendly and have well maintained safe trucks.

Michelle L. 
Rating:
1.0

Link sent about drop-off procedure could not be accessed. We tried numerous times on three different phones. We were able to find on website. Drop off area has no wifi and very limited data access to perform the drop-off procedure. We had to back the truck up a hill to access the WiFi from a Restaurant next door. This overall rental experience was very poor

Brent S. 
Rating:
2.0

It was really tight to get the truck because it was hard to pull a large truck in and out

CORI A. 
Rating:
5.0

ANDY WAS EXCELLENT. VERY HELPFUL AND VERY ACOMADATING. THE TRUCK WAS EXCEPTIONALY CLEAN, ANDY HELPED ME ADJUST THE MIRRORS, EXPLAINED THE TOW/HAUL BUTTON FOR BETTER GAS MILAGE AND JUST ASKED ME TO RETURN THE TRUCK BROOM CLEAN.

CLIFFORD S. 
Rating:
5.0

Customer did not leave a comment.

Earl F. 
Rating:
2.0

Too crowded and unsafe. The person in charge (the person I handed the key to) was very courteous and friendly.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Edmund B. 
Rating:
4.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

I don't think you should close at noon on a Saturday and charge $20 for returning the truck after 12 noon.

Mary O. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
2.0

I did an after hours drop off. The truck could barely be parked in the driveway of the location. There were literally trucks packed into the back parking lot and around both sides of the building. There was no room to park the truck in a decent location. If a truck came in after me it would have to park in front on the little shoulder of the road.

Melissa F. 
Rating:
4.0

All went very well, very good location.

john B. 
Rating:
5.0

Awkward driveway. Uhauls parked in disarray. Was concerned about where to park and how I should leave the vehicle. The mobile app worked as it was supposed to for drop off.

RYAN T. 
Rating:
3.0

Customer did not leave a comment.

MITESH P. 
Rating:
5.0

Customer did not leave a comment.

Donna A. 
Rating:
5.0

Customer did not leave a comment.

TROY S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T. 
Rating:
4.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

Service guy was excellent

Vincent M. 
Rating:
5.0

Easy transaction. The guys there could not be any nicer . Very helpful . Rented a truck there twice within a week. Highly recommend this location.

Gary D. 
Rating:
5.0

Great guys Very helpful and all around very friendly .

Gary D. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Everything went perfect. Entered all info on app and checking in was a breeze. Gentleman who checked me in was quick and pleasant!

BETTY B. 
Rating:
4.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

Michelle L. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
1.0

No one was at the office when we got there. The drop off process took us more than an hour. The customer support was not helpful. Overall, the U-Hal is a NOT a place to reliably rent a truck.

FARHANG A. 
Rating:
1.0

We were told at this location that whatever gas overage that we put in over 1/4 tank returned would be reimbursed. DO NOT LISTEN TO THEM! In the fine print on the contract it says that you have to suck up the additional cost. I will NEVER use U-Haul again. Rent from Home Depot or Penske.

Denise L. 
Rating:
3.0

Clearly the rental business is a secondary function, with the electrical business being primary, but the truck was clean and ready, along with the blankets and dolly. Location and hours are very convenient for Lewes residents.

MICHAEL E. 
Rating:
5.0

Customer did not leave a comment.

RANDY V. 
Rating:
5.0

Customer did not leave a comment.

Michelle L. 
Rating:
4.0

Customer did not leave a comment.

Craig B. 
Rating:
5.0

Very close to my home and great for short term use.

Annette W. 
Rating:
5.0

Very quick process, very friendly, professional Thank you when we finally move we will be back Deane a shaw

Deane S. 
Rating:
4.0

Customer did not leave a comment.

Garett H. 
Rating:
5.0

Great service at Morton electric, friendly and professional

John G. 
Rating:
3.0

So many trucks in the parking lot there was barely a spot for me to park the Uhaul. Location was filled with "junk" in the back. Wasn't very clean and inviting. But, the location worked for me so I didn't mind dealing with it

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Pat M. 
Rating:
5.0

Customer did not leave a comment.

Barry K. 
Rating:
4.0

Customer did not leave a comment.

Dianne L. 
Rating:
5.0

Great prompt service.

Rocky P. 
Rating:
5.0

n/a

HOLLY H. 
Rating:
3.0

They were closed so I can't vouch for staff but when we dropped the truck off the mobile site didn't work on my phone to check in that we were dropping off, but I still got my receipt today so overall not a big inconvenience.

Andrew W. 
Rating:
5.0

Customer did not leave a comment.

Paula F. 
Rating:
5.0

Excellent customer service

DELPHINE M. 
Rating:
5.0

Closer pick up for my convenience

Vernon O. 
Rating:
5.0

Customer did not leave a comment.

Cathi G. 
Rating:
5.0

Very helpful friendly service

Kathleen D. 
Rating:
3.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
3.0

Customer did not leave a comment.

Eric J. 
Rating:
5.0

The website again could not find my location. I was on hold on the 800 # for 25 minutes when luckily one of the u-Haul employees showed up at the closed location. I asked him if he could possibly help me and he did though the location was closed. Nothing about the truck share worked. I even had a problem with the moving help website getting the payment code. Don't advertise a process that doesn't work!

Sharon D. 
Rating:
4.0

Customer did not leave a comment.

William E. 
Rating:
3.0

Customer did not leave a comment.

Sheila B. 
Rating:
5.0

Customer did not leave a comment.

Brendon D. 
Rating:
5.0

Customer did not leave a comment.

Spencer F. 
Rating:
5.0

Customer did not leave a comment.

Keith A. 
Rating:
5.0

Quick and friendly service

Robert S. 
Rating:
5.0

Customer did not leave a comment.

oscar B. 
Rating:
5.0

Customer did not leave a comment.

KELLY S. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

I could not get the mobile check-in to work, but otherwise everything was great!

Erin G. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
3.0

Lot was small but representative was very nice and offered to park the truck for us.

Kerry N. 
Rating:
4.0

Customer did not leave a comment.

Terry K. 
Rating:
5.0

This was the best rental I ever got! The truck was in excellent condition, every thing worked!

Karen K. 
Rating:
5.0

Professional, helpful, and courteous staff

Michelle L. 
Rating:
5.0

The overall drop-off experience could not have gone better.

Colleen C. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Joseph O. 
Rating:
4.0

Nothing the experience was far greater than what I had expected!

James C. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
1.0

Entrance/exit not marked. Busy street and treacherous intersection. Had no wifi at the location so impossible to complete online return. Dirty. Secluded. Unsafe

John B. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
5.0

Customer did not leave a comment.

COREY T. 
Rating:
5.0

The process was easy and convenient! The guys that helped me was very accommodating and gave me some great pointers!

Karen T. 
Rating:
5.0

superb service, easy check in and check out. equipment was great. thanks.

laura L. 
Rating:
4.0

Customer did not leave a comment.

dan R. 
Rating:
5.0

Customer did not leave a comment.

Ralph M. 
Rating:
4.0

The lights were noy checked and the left side never worked . signal lights etrc

Ed P. 
Rating:
3.0

Customer did not leave a comment.

Richard Scott G. 
Rating:
5.0

Customer did not leave a comment.

Joseph O. 
Rating:
3.0

Very difficult location to access with a trailer. Closed on Sunday when we had to drop off.

Bill Z. 
Rating:
3.0

Customer did not leave a comment.

Bernard F. 
Rating:
3.0

It's so hard to drop the truck too crowded it was too small space for truck

Omer A. 
Rating:
3.0

I asked them if you could take a 10' truck on a parkway and was told yes, it's a two axle vehicle. But when I got there, signs said no trucks over 8 feet and it's a 9' tall truck. It became an issue on our travel.

Jason B. 
Rating:
4.0

Customer did not leave a comment.

Paul R. 
Rating:
2.0

Customer did not leave a comment.

Karin G. 
Rating:
2.0

Location appeared to be the backroom/storage room of a business. Felt dirty, etc.

katherine L. 
Rating:
5.0

Customer did not leave a comment.

silas M. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
3.0

Customer did not leave a comment.

douglas V. 
No reviews have been submitted for this location.

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