Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super helpful and knowledgeable. I would recommend renting from this location to anyone!
Kelly K
Rating:
5.0
good drop off, friendly person
DANIEL B
Rating:
5.0
Trailer was clean and ready and they were quick to hook it up and check all the lighting. In and out.
WILLIAM C
Rating:
2.0
The truck would violently shake at certain speeds. Hopefully it’s fixed before anyone else drives it. Their computer system was down upon returning the truck. We didn’t anticipate having to make two trips because only a small truck was available so we were charged a dollar per mile beyond what we thought we needed which ended up being well over $300 more than original cost. I feel that was excessive.
TRENTON M
Rating:
5.0
Customer did not leave a comment.
Clay G
Rating:
5.0
Fast and easy.
CHRISTOPHER D
Rating:
5.0
Customer did not leave a comment.
HAROLD B
Rating:
4.0
Perfect location!!
DONALD R
Rating:
5.0
Dave was super helpful in getting everything set up for us.
KENNETH D
Rating:
5.0
No improvement needed
TODD S
Rating:
5.0
Customer did not leave a comment.
ROBERT D
Rating:
5.0
I have no problem with the customer service 🙏
RICKIRK M
Rating:
5.0
Pick up and delivery was very helpful as I was greeted by professional and pleasant U-Haul personnel.
STEPHEN S
Rating:
5.0
Best UHaul experience I have ever had
BRUCE S
Rating:
5.0
Customer did not leave a comment.
WESLEY P
Rating:
5.0
Great customer service!
JAY M
Rating:
4.0
Customer did not leave a comment.
James D
Rating:
5.0
Flawless experience! Dave the owner of site was very helpful and called me ahead of time to make sure I understood process of picking up key after hours. Everything went smoothly, clean truck and great instructions. Highly recommend!
Amy B
Rating:
4.0
Customer did not leave a comment.
Zach S
Rating:
5.0
I have always used U-Haul. Great customer service, app is easy to use, staff is very accomodating if I have any last minute changes, especially during bad weather since I live in the high range of the Rockies, pickup and return are extremely easy, making reservations is extremely easy. Great job guys!
DAVID S
Rating:
5.0
Customer did not leave a comment.
PATRICK R
Rating:
5.0
Customer did not leave a comment.
JAMI H
Rating:
5.0
Customer did not leave a comment.
Christopher N
Rating:
5.0
Customer did not leave a comment.
EDWARD F
Rating:
5.0
Excellent communication and service
KYLE L
Rating:
5.0
Mukwonago location was great.
Gary H
Rating:
5.0
Customer did not leave a comment.
JOEL M
Rating:
5.0
Customer did not leave a comment.
JASON B
Rating:
5.0
Customer did not leave a comment.
Charles B
Rating:
5.0
Would prefer to know at time of ordering truck that it would be guaranteed to be delivered to Granby, CO and not have to wait until 6:00 pm to know if I have to drive 1-2 hours to pick up a truck.
Jacquelin A
Rating:
5.0
Customer did not leave a comment.
LUIS D
Rating:
5.0
Customer did not leave a comment.
CYRESA B
Rating:
5.0
Customer did not leave a comment.
MITCHELL M
Rating:
5.0
Great friendly customer service at this location
ROY K
Rating:
5.0
Customer did not leave a comment.
JUSTIN S
Rating:
5.0
Customer did not leave a comment.
David E
Rating:
4.0
Customer did not leave a comment.
Anne H
Rating:
5.0
Customer did not leave a comment.
Russell B
Rating:
5.0
Friendly, quick service and a great dog!
Helen O
Rating:
5.0
Customer did not leave a comment.
JEANNETTE M
Rating:
5.0
Customer did not leave a comment.
DAVID M
Rating:
4.0
Flexible and friendly
JAMES S
Rating:
5.0
Show a list of available equipment at a chosen location (vs. different locations for a given piece of equipment)
RYAN M
Rating:
5.0
Customer did not leave a comment.
Matthew K
Rating:
5.0
Great experience.
Larry S
Rating:
5.0
Customer did not leave a comment.
Brent D
Rating:
5.0
Very friendly and quick to check out.
JOSEPH M
Rating:
5.0
The customer service was great and very helpful
WILLIAM S
Rating:
5.0
Customer did not leave a comment.
MICHAEL S
Rating:
5.0
Customer did not leave a comment.
Robert W
Rating:
5.0
Customer did not leave a comment.
RYAN K
Rating:
5.0
Customer did not leave a comment.
Jeff M
Rating:
5.0
Efficient rental process, informative before we got on the road, and quick/friendly on return.
Mary P
Rating:
3.0
Customer did not leave a comment.
Kimberly B
Rating:
5.0
Customer did not leave a comment.
Kelli A
Rating:
3.0
Customer did not leave a comment.
BRUCE G
Rating:
5.0
Customer did not leave a comment.
Peter B
Rating:
5.0
So easy to work with!!
Daniel S
Rating:
4.0
Nothing
Randy M
Rating:
5.0
Dave was great, very safety orientated and explained things well, very much appreciated. Job well done.
DENNIS G
Rating:
4.0
Customer did not leave a comment.
Cyresa B
Rating:
5.0
Customer did not leave a comment.
Scott M
Rating:
5.0
Customer did not leave a comment.
Ed W
Rating:
5.0
Customer did not leave a comment.
Jennifer G
Rating:
5.0
Customer did not leave a comment.
WILLIAM M
Rating:
5.0
Very helpful and friendly
Steve W
Rating:
5.0
Customer did not leave a comment.
Patrick L
Rating:
5.0
Customer did not leave a comment.
Joseph M
Rating:
5.0
Customer did not leave a comment.
Brandie W
Rating:
5.0
Customer did not leave a comment.
Alyson S
Rating:
5.0
Very friendly. Good sense of humor. Very prompt - I was in and out in 5-minutes, tops.
William C
Rating:
3.0
Customer did not leave a comment.
Sounthavone S
Rating:
5.0
Customer did not leave a comment.
Willard B
Rating:
4.0
Customer did not leave a comment.
mark w
Rating:
5.0
Dave is great. He really has the customer's best interest at heart. I only rent my UHauls from Mountain McGyver.
Charlie S
Rating:
5.0
Excellent friendly service.
Lori B
Rating:
5.0
Customer did not leave a comment.
Peter B
Rating:
5.0
Customer did not leave a comment.
Kirk O
Rating:
5.0
Yes, this dealer went through all the details that they previous dealer. He was very helpful in getting the reimbursement for the oil purchased.
Adam W
Rating:
5.0
Customer did not leave a comment.
Cameron C
Rating:
4.0
Customer did not leave a comment.
THOMAS R
Rating:
5.0
Keep up the great work!!
DUSTY R
Rating:
5.0
Customer did not leave a comment.
John D
Rating:
5.0
The agent completely assisted with connecting the trailer and assuring all lights worked correctly. Thank you. He explained all charges and fees and the return process.
I later discovered that I had not properly latched the doors after loading the trailer. This was my oversight, but no damage occured. Please show how this is done next time.
Roger H
Rating:
5.0
The owner was incredible. He came out to help us check the uhual in. I really appreciate the help we received.
ANNA R
Rating:
5.0
Great service thank you!
dan l
Rating:
5.0
Customer did not leave a comment.
Berenice S
Rating:
5.0
Customer did not leave a comment.
DAN M
Rating:
5.0
Excellent people and great service!
Larry C
Rating:
5.0
The guy at pickup was knowledgeable and helpful. A very nice man
Maria J
Rating:
5.0
Customer did not leave a comment.
JEREMY G
Rating:
5.0
Customer did not leave a comment.
Aaron M
Rating:
5.0
The online experience with uhaul was miserable. Thankfully the dude behind the counter handled everything quick and smoothly. Great customer service.