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Richard D
Customer Reviews for Mountain McGyver Antiques
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very thorough and easy to work with.
Daniel JDave got us the truck we wanted! I requested a truck on line and was informed by U-Haul that it wasn't available and needed to rent a much larger one. When I got there, Dave rented us the truck we requested. The rental was quick and easy as was the return. Thank you.
Kurt DWe arrived with the truck and were met by a man with a dog. There was no greeting, he immediately mentioned we would be charged a cleaning fee for pet hair. We do not have pets; the hair was present when we picked up the truck, but we did not take photos at the time of pick up. He also pointed out mud in the truck. There was some, due to the conditions, the lot is unpaved and it was snowing/raining throughout the day, making it very muddy. We cleaned it as thoroughly as we could under the circumstances. Overall, the interaction felt unwelcoming and not very professional.
MELINDA ADave is always courteous and very professional.
John SGreat guy
Quentin O2nd time using this location, excellent service. Truck ran great! Also good tires!!
Kevin ODave is great, the drop off was extremely smooth! Thanks Dave and crew!!!
Michael RThe owner Dave was super helpful and so friendly. The whole experience was seamless & if I ever need to move again, I will 💯 use Mountain McGyver Antiques!
BRETT Cgas was at less than 1/2 tank. would prefer a full tank.
ERIC KRental ball hitch would be nice.
BRET VThe person I worked with was rude and didnt set the contract up correctly.
DANE DThe gentleman at the drop off location was very kind and went out of his way to be helpful. 10/10 🫶
Sarah DPick up was fast and easy.
CRAIG CThe owner was fast and friendly, had the truck ready and clean. Great customer service
JOHN SReturn was very easy
Jason NVery easy to rent, pick up and drop off.
JOHN SAll is well!
JACOB HDave was absolutely amazing . He went above and beyond to make sure that I was able to leave with the trailer after some lighting issues that were on my end. I would highly recommend him and that location to anyone.
BARBARA GVery friendly and helpful
WAYNE GOnly complaint is the inability to guarantee that a trailer will be available. I understand that equipment is transient, but I was told that even with my reserved trailer type arriving on lot there was no guarantee that they would be able to ensure it was there a day later. All worked out alright but proved to be a source of stress during moving.
STEVEN JOwner operator could not have been more helpful and professional
STEVEN GGreat easy experience. Will rent from here again!
KERRY CThe truck was fine when we picked it up, and Dave was very friendly and helpful. Two days later when he got on the highway, the check engine light came on. We called the main office and they were helpful in walking us through it.
JEFFRY FVery easy and nice for pick up
EMBRY SThank you all
DAVID BSuper helpful and knowledgeable. I would recommend renting from this location to anyone!
Kelly Kgood drop off, friendly person
DANIEL BTrailer was clean and ready and they were quick to hook it up and check all the lighting. In and out.
WILLIAM CThe truck would violently shake at certain speeds. Hopefully it’s fixed before anyone else drives it. Their computer system was down upon returning the truck. We didn’t anticipate having to make two trips because only a small truck was available so we were charged a dollar per mile beyond what we thought we needed which ended up being well over $300 more than original cost. I feel that was excessive.
TRENTON MFast and easy.
CHRISTOPHER DPerfect location!!
DONALD RDave was super helpful in getting everything set up for us.
KENNETH DNo improvement needed
TODD SI have no problem with the customer service 🙏
RICKIRK MPick up and delivery was very helpful as I was greeted by professional and pleasant U-Haul personnel.
STEPHEN SBest UHaul experience I have ever had
BRUCE SGreat customer service!
JAY MFlawless experience! Dave the owner of site was very helpful and called me ahead of time to make sure I understood process of picking up key after hours. Everything went smoothly, clean truck and great instructions. Highly recommend!
Amy BI have always used U-Haul. Great customer service, app is easy to use, staff is very accomodating if I have any last minute changes, especially during bad weather since I live in the high range of the Rockies, pickup and return are extremely easy, making reservations is extremely easy. Great job guys!
DAVID SExcellent communication and service
KYLE LMukwonago location was great.
Gary HWould prefer to know at time of ordering truck that it would be guaranteed to be delivered to Granby, CO and not have to wait until 6:00 pm to know if I have to drive 1-2 hours to pick up a truck.
Jacquelin A