Customer Reviews for Move It Self Storage Kemah

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Move It Self Storage Kemah

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Curtis L. on

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Zoltan O. on

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Excellent service!!! I am extremely satisfied!!

John F. on

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I was quoted 380 in store and 89 online

Ronald L. on

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David M. on

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Ebony V. on

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Eunice G. on

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John M. on

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OLLIE T. on

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Great customer service

darrell L. on

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Joshua R. on

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kenneth C. on

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Paul T. on

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I am upset I was charged and extra day when I was only late by 15 mins.

Dane P. on

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Great staff and very helpful!

James S. on

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“Buzz” was awesome. Great customer service. Fast service too.

Thomas M. on

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scott L. on

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Very helpful easy to find and drop off vehicle.

Jennifer K. on

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Buzz was a delight from the first phone call. He was just as nice and polite when I called the second time for directions again. Everything was wonderful and went smoothly he was very very efficient and very kind and a very nice gentleman. I will certainly recommend Buzz at this U-Haul location in Kemah.

CINDY LYNN C. on

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James S. on

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Excellent customer service! Stoffel Family

Larry T. on

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I was originally to return to Egret Bay in League City, but they weren't open when I went by, so I went to the Cien St. location in Kemah and they were most helpful and took the trailer and closed out the contract.

Bruce S. on

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very nice and helpful to us.

Stephanie B. on

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James D. on

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Jody B. on

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If I go through the trouble of early check in.....like entering my license plate, photo of my drivers license, credit card info, etc etc I SHOULD NOT have to do it all again at pick up. The lady at the storage unit was very nice and I don’t blame her but the process sucked. The equipment was cleaned but the trailer was very hard to move up and down with the manual crank Dude to it needing to be serviced “ie greased”

Claudia B. on

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This is a RIP off he never clearly explained anything to me set the truck to come back to the location charged me over 200 locally

jyoti C. on

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Very friendly and helpful

Don S. on

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allison T. on

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I received excellent service at this location!

Juan R. on

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The charges were incorrect, I called customer service and they told me someone would contact me within 3-4 days, he it is a a week later and still no call. I called Mr. Buzz at the location and explained to him what happened and it took him 5 minutes to fix ther problem. Thanks to Mr. Buzz I will continue to use his Uhaul at his location.

Loni B. on

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