When I arrived I was not able to get the truck for over an hour because the keys for the truck I rented were not there and the website would not give me the combination to the lock box. After waiting 40 minutes on hold I was able to talk to a customer service rep and he helped me out tremendously. But I do think it's ridiculous that I still had to pay full price after not being able to get a truck until an hour and a half after my reservation time started.Ryan M.
Moving Truck Rental in Kemah, TX at Move It Self Storage Kemah
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kemah, TX 77565
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I have used uhaul for long distance two times in the last 6 months. I was very pleased with the ease of renting trucks, the reasonable price of the trucks and the friendly people eager to helpRICHARD P A.
Owner named â€œBuzzâ€ was efficient and experienced in hooking up trailer. Prompt but not rushed service. Office very clean. COVID-19 protection in place.Pannal S.
Very professional and flexible! Thank you!Carlos B.
Mrs Rose was the only location we would refer. We had reservations with 4 other places and this was the only place that had any customer service at all. Thank you Ms Rose.Kevin T.
U-haul has done an excellent job making the online rent and return process smooth and easy. There are a lot of steps but everything works beautifully. Very pleased with the experience.CARLIN K.
Probably the best UHaul location I've ever used!Dexter H.
If you're a minority of any kind, stay away. He'll turn off his conservative talk radio if he feels like it will hurt his money. The contract stated that I was allowed 47 miles, with an extra 40. I did point this out, and was told, "I see the 87 miles on the screen, but you can call them and they will correct it "LaQuisha B.
You need a hitch jack on that 12x6 trailer. Hefting that thing onto a ball is just the thing to take out an old mans back. If loaded... no way. The thing needs a hitch jackChuck T.
The young man was very helpful, but I had issues with the tow dolly and had to return it, then the truck had a busted radiator hose and I had to get another truck at another location after filling it up with gas, and I had to take a lyft over to another location to get the truck we were 4 hours late on our move which caused us to lose our help on the move it was a disaster and I haven't been compensated for all the money I'm out of because of this.Vincent F.
Super helpful gentleman.Vance K.
Clean truck there was food and drinkAlexis G.
All good!Ernest R.
Lights were on and sign said we are open. But no one was there. I tried calling to no avail. I was not comfortable with just leaving the dolly and my rental agreement in an open space but had no options. I trust it was there or you would have sent me a different email.Allan B.
The best rental experience that I've ever hadMichael F.
The staff was very helpful and awesome!Alfredo U.
great service.Inan D.
Be prepared when you arrive. The location doesn't have any tools or accessoriesRonald S.
Extremely impressive owners and staff at this location. Easy access, clean and had a bathroom on site which was clean and lit well. I experienced minor travel trouble and was delayed dropping off the trailer I rented... I didn't even have to explain myself, was never doubted and was graciously given several extra hours without being charged as I missed my drop time by 3-4 hours. Thank you guys. I can't think of any reason to use anyone but the always friendly people at U-Haul in Kemah.BRAD B.
The truck rode very, very rough.Louie R.
There is not much space to park and hook up to trailers.Robert G.
I'm terrible with names but the fella at the Kemah location was very efficient,courteous and helpful.Ronald S.
Everything was great!Ginger M.
The guy at the office was a great help. He did everything and even hooked it on my truck. Hes the first one to ever do it. Most of the time the guys just show me where it is and tell me to put it on. But not this guy. He was friendly and did a good job. ChrisChristopher W.