Customer Reviews for Move It Self Storage San Benito
(U-Haul Neighborhood Dealer)

72 reviews

1770 W Expressway 83   San Benito, TX 78586

(956) 247-6026

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 247-6026

1770 W Expressway 83
San Benito, TX 78586

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No improvement needed. Mario was friendly and helpful. He got us on our way quickly and met us at the door when we returned. The truck was clean and well maintained. Thank you for a great rental experience. We will tell our friends and neighbors to rent from this location if they need to rent a truck.

SUSAN G. 
Rating:
5.0

Mr. Mario excellent worker very kind and he knows everything about this business.

Hugo O. 
Rating:
3.0

I dropped they uhaul truck after hours and there was no drop off box for the keys. So had to come back later to drop off keys when they opened

Hugo F. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Customer did not leave a comment.

Roberto V. 
Rating:
5.0

excellent customer service

Erich W. 
Rating:
5.0

None needed.

DEBRA V. 
Rating:
3.0

Customer did not leave a comment.

Andres P. 
Rating:
1.0

The manager was rude and disrespectful

Jaime B. 
Rating:
5.0

Agent was helpful and resourceful. I recommend this location for the great location and customer service.

Atalia S. 
Rating:
3.0

The unit was dirty had lawnmower clippings and oil on floor. The equipment was tagged not ready to rent but was still given the unit. Luckily the person that had rented the unit was still there when I picked up the trailer, the safety chain was broken, he fixed it.

Elva A. 
Rating:
5.0

Mr. Cuevas, at the San Benito, Texas location has always been courteous & helpful to us.

Yolanda O. 
Rating:
5.0

It is always stressful and being from San Antonio, Mario went beyond to accommodate and simplify this transaction starting from when we first made contact to when I left with the U-haul. Great customer service and truly thankful to have been treated with such care and respect and made sure I was safe leaving his location. I really don't think there is much more that can be done to improve, very professional.

Christina F. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Quick and efficient

Joe M. 
Rating:
5.0

Get directions coordinated with Onstar and GPS to correct location.

john H. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Great staff! Very helpful and friendly

Christy A. 
Rating:
5.0

Customer did not leave a comment.

Jonathan D. 
Rating:
4.0

I had to wait over an hour to get the trailer I had rented, and I had a prior resetvation.

MARIA S. 
Rating:
5.0

Didn't have a problem at all. The price that we paid for the use of a small u-haul was wonderful! No problem at all!!!

Yolanda O. 
Rating:
5.0

Exceptionally nice and apologetic over my experience in amarillo!!! Extremely friendly!

Gerri-lynn D. 
Rating:
5.0

Customer did not leave a comment.

Kristin S. 
Rating:
5.0

Everything went smooth. The agent at the business was very helpful.

Nestor R. 
Rating:
5.0

no improvements are needed

Robert C. 
Rating:
5.0

Thanks

Kerry F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Baudelia S. 
Rating:
3.0

depending on if its the one where I pick up or drop off

Angie G. 
Rating:
5.0

The service is excellent

elisa P. 
Rating:
5.0

The service provided at this location was excellent. Both people I dealt with we're professional and knowledgeable. I would recommend this location to all of my friends and business associates.

LOUIS E. 
Rating:
5.0

The service was excellent, the person in charge was very friendly and explained everything well.

DAVID G. 
Rating:
5.0

Great customer service with a smile!

Norma M. 
Rating:
5.0

A real nice person. If you ran a business you would want this person to work for you.

Mikel M. 
Rating:
4.0

Customer did not leave a comment.

Adan S. 
Rating:
5.0

Service at office was great. Mario was very courteous n polite. Truck was great smooth sailing for us.

Gerald L. S. 
Rating:
5.0

Only wish Uhaul would let you drive a certain number of miles for free, seeing how you have to still put gas in the tank.

Patsy S. 
Rating:
5.0

every thing was great MARIO need a rase

MARTIN R. 
Rating:
5.0

Customer did not leave a comment.

amparo D. 
Rating:
5.0

The property manager, Mario, was beyond helpful! He made our renting of two units such a breeze. He was so kind and helpful in my needs for units. We rented a U-haul truck and he took the time to show us the features and made himself available if anything was needed. Even when a few customers were in line waiting to be tended he remained calm, collected and never made us feel rushed. I highly recommend this storage property!

SABRINA V. 
Rating:
1.0

the man working there was extremely RUDE and a total jerk.U-haul called me and told me that my drop off location had closed down and to take the truck to any location and this guy at first refused to take it with out an extremely high charge and I had 2 (two) empty water bottles in the cab of the truck and he went ballistic for me not cleaning the truckalso the blankets( 5)were dirty and not folded..another charge that I was not told at rental.he also charged me for 7 extra days when I only had 5 extra days..I was scared to argue with him because he was very intimidating he was dressed an all leather biker garb even wearing his biker gang vest and was really mean and intimidating to me..I dont think I feel comfortable using uhaul again even though the truck was awesome and very comfortable for the 600 mile trip

richard B. 
Rating:
5.0

Easy in & out, professional staff!

JAMES M. 
Rating:
5.0

Great service and available equipment. Great experience.

JUAN JOSE C. 
Rating:
3.0

Customer did not leave a comment.

Greg A. 
Rating:
5.0

Very polite and efficient.

Michael M. 
Rating:
2.0

Person was unprepared. Made us wait for truck. Set us back on our schedule

KATHRYN R. 
Rating:
5.0

Customer did not leave a comment.

Teresia W. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

amparo D. 
Rating:
5.0

I want to commend Mario Cuevas, Property Manager in San Benito very high. He assisted me very professional. I will refer anyone that needs UHAUL service to him. Thank

Mariana S. 
Rating:
3.0

Customer did not leave a comment.

Susie M. 
Rating:
5.0

I want to commend Mario Cuevas, Property Manager in San Benito very high. He assisted me very professional. I will refer anyone that needs UHAUL service to him. Thank you Mario.

steve V. 
Rating:
5.0

Very satisfied

saheree D. 
Rating:
5.0

Great customer service! Just keep doing what you're doing.

LARRY F. 
Rating:
5.0

Mario the manager is very helpful, professional and efficient. This is our second time to rent from him. The Truck Was very clean and well lit. Mario helped to make our moving experience much easier. If you need storage or truck I definitely recommend Move It Self Storage!

JORGE R. 
Rating:
1.0

ONE WAS I COULDNT PICK UP TRUCK TILL AFTER 2:30 THEN AT 2:30 I DIDNT GET MY TRUCK ALMOST AN HOUR LATER WAITING

XAVIER O. 
Rating:
5.0

Customer did not leave a comment.

JESUS F. 
Rating:
5.0

Customer did not leave a comment.

jesus H. 
Rating:
4.0

Customer did not leave a comment.

OSCAR M. 
Rating:
3.0

Customer did not leave a comment.

JENNIFER E. 
Rating:
5.0

Customer did not leave a comment.

Harley M. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

JESUS Z. 
Rating:
5.0

Customer did not leave a comment.

RUBEN F. 
Rating:
5.0

Customer did not leave a comment.

ELVIN M. 
Rating:
5.0

Customer did not leave a comment.

Anna F. 
Rating:
5.0

Customer did not leave a comment.

lisa G. 
Rating:
3.0

Very nice guy that was working

D E B. 
Rating:
5.0

Customer did not leave a comment.

alexis V. 
Rating:
4.0

Customer did not leave a comment.

yomeida M. 
Rating:
3.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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