Customer Reviews for Move It Storage Jackson Rd
(U-Haul Neighborhood Dealer)

71 reviews

222 N Jackson Rd   Edinburg, TX 78541

(956) 316-1255

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(956) 316-1255

222 N Jackson Rd
Edinburg, TX 78541

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

the issues which there were many like 10 changes for reservation changes I didn't make, truck not available the day of wanted me to drive to Corpus Christie 110 miles away to pick a truck up. When got the truck (it was just dropped off and hadn't been checked in yet) only one hook was on the ramp had to use it anyway. Truck didn't even have cruise control, whatever. Be glad you're about the only major player in this field if you ever get competition it will rush you! Terrible stressful ordeal

Frederick B 
Rating:
4.0

Customer did not leave a comment.

Eric F 
Rating:
5.0

Customer did not leave a comment.

Eric P 
Rating:
3.0

Customer did not leave a comment.

Chris S 
Rating:
5.0

Customer did not leave a comment.

Eloisa M 
Rating:
5.0

Great customer service I would totally recommend this location

CHRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

Jose L 
Rating:
4.0

Good customer service 👍👍

Henry N 
Rating:
5.0

Customer did not leave a comment.

Jesse I 
Rating:
5.0

My second time renting at this location. Fast and easy check in and out. No complaints.

jake b 
Rating:
1.0

Don’t fucking do hidden charges assholes

Angel T 
Rating:
5.0

Great service

Daniel R 
Rating:
5.0

Great and clean equipment, will definitely use again for future use. Thank you!!!

AARON G 
Rating:
5.0

I had excellent service customer service by a young lady name, Samantha. I will come back and use US facility. I’ve been a customer for sometime now and enjoy the treatment and the professionalism of your store. Thank you.

JOEL R 
Rating:
5.0

Nothing, everything was spot on. Great customer service and money was well spent, Thank you for the help. Thank you so much.

Jose S 
Rating:
5.0

Nothing to improve.... all went well. Thank you!

PAMELA D 
Rating:
5.0

Customer did not leave a comment.

Cecilia C 
Rating:
5.0

The gentleman at the front desk was so helpful! Customer service and the Manager as well! Will definitely be using this location in the future

Reva C 
Rating:
5.0

The gentleman at the front desk was very warm and friendly. He made everything very simple, and offered suggestions and recommendations for my move. Fantastic service.

JOSE C 
Rating:
5.0

Employee was a great help and made me feel welcomed

Anthony R 
Rating:
2.0

Customer did not leave a comment.

Madhurababu K 
Rating:
3.0

Customer did not leave a comment.

luisa p 
Rating:
5.0

Customer did not leave a comment.

Guadalupe G 
Rating:
5.0

Customer did not leave a comment.

Jorge L 
Rating:
5.0

Great customer service at this location

CESAR C 
Rating:
5.0

Michael was helpful with completing the contract and also hitching the trailer. The trailer was in good shape and was sufficient for the furniture we moved. The drop off was easy as the location had plenty of parking spaces to leave the trailer.

David F 
Rating:
5.0

Friendly staff! Would rent again there!

Raul A 
Rating:
1.0

Rude desk employee. You know he hates his job. Do him and yourself a favor and let him go.

Ruben G 
Rating:
5.0

Customer did not leave a comment.

Ryan C 
Rating:
5.0

Customer did not leave a comment.

Rosalinda R 
Rating:
3.0

I don't know if I would or not. I reserved my truck for this location and received a call to pick it up at a different location. I did as I was instructed. The other location told me to return it to them. However, I received 3 calls from this location wanting me to return the truck to them. As a customer, I should not have to deal with the inter-agency competition or whatever it was and feel confusion or pressure during a time that is difficult enough as it is.

Suzanne M 
Rating:
2.0

Answer the phone in a timely manner. Be available for customers

Melissa B 
Rating:
4.0

Customer did not leave a comment.

Pedro G 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Perfect in every aspect. Great friendly customer service focus

Kenneth L 
Rating:
5.0

Dropped off after hours. Oringinal address given for drop off is no longer there, business has relocated. I found out only because I called to confirm store hours and was told business had relocated.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Prince M 
Rating:
3.0

Location closed when I dropped off my UHaul

Crystal G 
Rating:
5.0

Nothing service was great and friendly. Great pricing and availability.

Carlos T 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

Jennifer R 
Rating:
4.0

VERY friendly & helpful. I plan on using this location from now on.

FRANK D 
Rating:
5.0

From customer service to the rental experience, was the greatest. Thank you very much for such a great customer service…

Patricia G 
Rating:
4.0

The truck had a foul order inside the cab, something was spilled on floor and not cleaned up.

Sandra B 
Rating:
5.0

Customer did not leave a comment.

San J 
Rating:
5.0

Quick and easy rental

Eduardo R 
Rating:
5.0

The cleannes of the truck needs improvements. We had to clean everything with lysol wipes and spray because it was dirty and smelled really bad.

Jesmil M 
Rating:
5.0

Customer did not leave a comment.

Efford A 
Rating:
5.0

Customer did not leave a comment.

Roland H 
Rating:
5.0

Customer did not leave a comment.

KEITH M 
Rating:
5.0

Customer did not leave a comment.

Paul C 
Rating:
5.0

Customer did not leave a comment.

Pamela L 
Rating:
5.0

Everything was excellent!

ELEAZAR E 
Rating:
5.0

Customer did not leave a comment.

Kisha A 
Rating:
3.0

Customer did not leave a comment.

MARCO A 
Rating:
5.0

Truck was in good condition but very dirty from highway miles. Bugs on windshield and all over. Did the job!

CHARLES L 
Rating:
4.0

Customer did not leave a comment.

RANDY K 
Rating:
4.0

Customer did not leave a comment.

LUIS R 
Rating:
5.0

Customer did not leave a comment.

Luis D 
Rating:
5.0

Excellent customer service and great equipment.

javier C 
Rating:
5.0

Thank you, Kelly! You were awesome!

CLARISSA V 
Rating:
5.0

Customer did not leave a comment.

Maria F 
Rating:
5.0

Customer did not leave a comment.

Adriana C 
Rating:
5.0

Customer did not leave a comment.

NARCISO M 
Rating:
5.0

I just wanted to thank Kelly, I think that's her name. She was very attentive, super nice, and gave me great customer service ?? We're very thankful!

YOLANDA V 
Rating:
5.0

Customer did not leave a comment.

Jaime P 
Rating:
5.0

Great job! Equipment was new and in excellent condition.

Barry R 
Rating:
5.0

Customer did not leave a comment.

Mando G 
Rating:
5.0

Customer did not leave a comment.

ERIC L 
Rating:
5.0

Customer did not leave a comment.

jim l 
Rating:
5.0

Everything was good. Good customer service!! Will use this place again.

Oralia R 
No reviews have been submitted for this location.

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