Customer Reviews for Move It Storage Los Fresnos
(U-Haul Neighborhood Dealer)

50 reviews

511 E Ocean Blvd   Los Fresnos, TX 78566

(956) 233-0229

Location Hours

  • Monday - Friday:
    9 am - 1 pm / 1:30 pm - 5:30 pm
  • Saturday:
    9 am - 2 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(956) 233-0229

511 E Ocean Blvd
Los Fresnos, TX 78566

Services at this Location:

Location Hours

  • Monday - Friday:
    9 am - 1 pm / 1:30 pm - 5:30 pm
  • Saturday:
    9 am - 2 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I have no suggestions you guys were on point.

Hector L. 
Rating:
5.0

Customer did not leave a comment.

Noel P. 
Rating:
5.0

Customer did not leave a comment.

ernesto R. 
Rating:
4.0

Customer did not leave a comment.

Adolfo F. 
Rating:
5.0

Customer did not leave a comment.

Alyssa G. 
Rating:
5.0

Customer did not leave a comment.

Alexandra F. 
Rating:
3.0

I couldn't rent the truck on a timely manner because of a power outage. You don't have a backup system to do it on paper.

jose G. 
Rating:
5.0

Nothing everything was perfect

cynthia P. 
Rating:
5.0

Customer did not leave a comment.

April H. 
Rating:
5.0

I was originally scheduled to pick up my trailer at a different location but the person running the location never showed up so I was given an alternate location.

Brian A. 
Rating:
5.0

Your agent was knowledgeable and kind. The equipment was ready to go! I was so happy to have rented from this heretofore unknown to me location. If I ever need this type of service again, I'll be going here!!!

Roslyn M. 
Rating:
5.0

Everything was great, service was excellent

Luis G. 
Rating:
5.0

Nothing. Fernando is doing a great job.

Orville M. 
Rating:
5.0

Fernando and his staff are the Best! Just great people and the place is always ship shape and clean. They are helpful and knowledgeable. and the very best in the area. Thank them again for me, Please!

JO ANNE WOLL E. 
Rating:
5.0

Customer did not leave a comment.

LAURA W. 
Rating:
5.0

Customer did not leave a comment.

Israel C. 
Rating:
4.0

Customer did not leave a comment.

JOSUE H. 
Rating:
5.0

Customer did not leave a comment.

WILMA S. 
Rating:
5.0

Customer did not leave a comment.

Terence S. 
Rating:
5.0

If it has air shocks...need to check..for it road rougher than first unit I rented

Eric K. 
Rating:
5.0

Customer did not leave a comment.

Andy B. 
Rating:
5.0

give me taco's

Robert P. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Customer did not leave a comment.

ANNEMARIE B. 
Rating:
5.0

Excellent service overall

Heber O. 
Rating:
5.0

Customer did not leave a comment.

Henry M. 
Rating:
4.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Everything is perfect manager is great guy

Mark F. 
Rating:
5.0

I had to pick up the appliance dolly at a different location. Please add equipment to the location for easier pick up.

Alicia V. 
Rating:
5.0

I just want my reciept emailed to me

CHRISTOPHER ALA M. 
Rating:
5.0

I received the Best service that I have ever received from this location hands down. Courteous, Friendly and so helpful! You should be extremely proud of this location!

M HECTOR G. 
Rating:
4.0

I would recommend they get a local provider. I was charged an additional $34.00 because nothing was available locally and I went to the next town to rent. Had I realized I would have waited and rented locally.

JAMES C. 
Rating:
5.0

Great customer service, will definitely be coming back!

MARK DANIEL F. 
Rating:
5.0

Friendly staff

RICKY A H. 
Rating:
5.0

Customer did not leave a comment.

Jackson C. 
Rating:
5.0

Great person who took care of me.

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

Sherrill L. 
Rating:
5.0

Phenomenal customer service!

Ashley B. 
Rating:
5.0

The agent at Los Fresnos TX was excellent and we appreciated all his assistance.

ROBERT CLYDE M. 
Rating:
5.0

Service person at location gave great customer service.

Victor P. 
Rating:
5.0

Fernando is an awesome person to work with. He has always been very helpful and always willing to work with you. That is the number one reason I keep coming back and renting more storage spaces.

UVALDO G. 
Rating:
4.0

Clean equipment before renting them out. Customer service was great and very helpful!

BLANCA W. 
Rating:
4.0

Fernando, the manager, was extremely helpful and pleasant to work with. Thank you.

David N. 
Rating:
4.0

We delivered the truck after hours so we did not come in contact with any representatives during drop off. Easy to drop off and leave key in drop box. Responded next day about mileage and final bill. Good experience.

javier S. 
Rating:
3.0

Customer did not leave a comment.

Irving T. 
Rating:
4.0

Customer did not leave a comment.

timothy G. 
Rating:
1.0

Pickup was at 9 am didn't get the truck tell around 12 and she had double booked the truck . The windshield wipers where completely shredded and the truck was very dirty plus she ran my card 3 times since there was a glitch in the System and I got charged all three times yes the money was returned but not right away so if I had needed the money I wouldn't of had it . The only good thing about the Los Fresnos pickup was that the area manager did call and try to make this right.

Jesse R. 
Rating:
5.0

Customer did not leave a comment.

Elvira L. 
Rating:
5.0

Service was excellent, I wouldn't change a thing.

Matilde L. 
Rating:
5.0

Customer did not leave a comment.

Frank A. 
No reviews have been submitted for this location.

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